Cypress & Oak

Review summary

1. V

   Van VIP

   Louisville2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Service was good. food was really good. Seafood chowder and Burgoo was excellent. The Cod ans burger rounded out the meal and both were excellent.
   

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2. B

   Ben

   Louisville1 review

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   The kitchen messed up and one of our dishes wasn't prepared. So we had to send a dish back to keep warm while the other dish was hastily put together.
   

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3. M

   Melinda

   Louisville1 review

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Not impressed for the price. Menu a bit misleading and not a lot of variety.
   

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4. MC

   MaggieC VIP

   Memphis4 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amy was great! Kind and personable. She answered all of our questions and was very helpful. They were short staffed but made us feel very cared for regardless of the circumstances. Delicious food and well made drinks!
   

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5. A

   Ann

   Louisville18 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Very nice place. The starters were excellent! The salmon was good. Was a very busy evening so the service was a bit off. I’m sure that’s not always the case.
   

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6. L

   Lori

   Indiana2 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful dining experience. Beautiful restaurant, exceptional service, amazing food.
   

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7. A

   Ami VIP

   Louisville13 reviews

   2.0

   Dined 6 days ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 3

   Terrible but really few options on a Sunday evening. Arrived, staff seemed surprised and we were their only table yet a simple order seemed to be too complicated. Ordered steak medium rare, arrived butterflied and medium well. Sent back and the newly still overcooked steak arrived at the end of our meal. Again, few dining options on a Sunday but will never return. Prices were high end comparable but food was as expected from an Applebees or worse caliber
   

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8. OT

   OpenTable Diner

   St. Louis2 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 5

   The restaurant is beautiful, the waitress was friendly. She took awhile to wait on us, and didn’t really have good timing on clearing plates or noticing that when they brought our dinner we didn’t have forks or knives. Steak was ordered medium rare, came out totally brown throughout. Samon was ok, nothing to come back for. Caprese salad was wonderful, wedge salad was good. Brown butter cake was to die for.
   

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9. OT

   OpenTable Diner

   Louisville2 reviews

   4.0

   Dined on 14 March 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Service started out slow, we sat for 15 minutes after getting seated without being waited on. Once we spoke to the hostess, a waitress came and brought water. From then on service was very good. Food was very good. Ended up enjoying the evening out and would recommend. Nice place and a welcomed addition to the Frankfort area. The blacken cod and the medallions were excellent and the brown butter cake- delicious!
   

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   Cypress & OakResponded 7 days ago

   Thank you for being so patient with our service staff and we are so glad to hear your experience turned out so enjoyable! We hope to see you back soon!
   

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10. J

    Julie

    Louisville3 reviews

    5.0

    Dined on 14 March 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Something this elegant was not on Frankfort's bingo card. Believe me--I grew up in the area. It was magic from beginning to end. Started at the bar. Alyssa treated us as if she had been waiting all day to mix our drinks. There was no pressure to move to our dining table from the bar (nice move, C&O) and Courtney took great care of our table. She knew the menu well and made an accommodation for one of our meals. Professional kudo: She checked with the chef before making such a promise. (nice move, Courtney). We can't wait to go back. And soon.
    

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