D.L. Mack's - Preston Hollow

Review summary

1. D

   Derek

   Dallas

   37 reviews

   vip
   3.0

   37 reviews

   Dined today

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Our server was good but forgetful at the end. Told him our pizza (Harry Carry) was not what we normally get and the peppers were too thick, making the pizza extremely hot and he really didn't do anything. I would have had a manager over right away or offered to re-make the pizza. We asked to sit at a larger booth and the restaurant was at 25% capacity and they wouldn't do it (this isn't the first time) so two grown men had to be crammed in a tiny booth in the back of the bar by the outside door. Again-they were at 25% and this is not the first time. We had reservations as well. Not great at all. Seems like their menu offerings, service and quality are all going down hill from when they first opened. I'm disappointed in DL Macks and Vandalay.
   

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2. J

   Jay

   Dallas

   9 reviews

   3.0

   9 reviews

   Dined on 16 November 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Great service, great atmosphere, drinks were good. My pizza was too salty.
   

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3. T

   Tiffany

   Dallas

   1 review

   vip
   3.0

   1 review

   Dined on 16 November 2024

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had a reservation at 7:00 and were not seated til 7:30. The hostess needs to better handle walk ins when there are existing reservations. Pretty frustrated as we were celebrating my daughter’s birthday
   

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4. t

   terri

   Dallas

   5 reviews

   5.0

   5 reviews

   Dined on 7 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Good food, GREAT service - enjoyable dining experience!
   

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5. M

   Mary Ann

   Dallas

   17 reviews

   3.0

   17 reviews

   Dined on 27 October 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Poor service, our order was wrong, paid for an extra side, she delivered it when we were leaving in a to go box.
   

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6. C

   Conner

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined on 27 October 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Some of the best pizza in Dallas. Worth the price but as long as you are comfortable with it, great restaurant and vibes.
   

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7. S

   Susan

   Dallas

   1 review

   5.0

   1 review

   Dined on 25 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and a service. They have the best chicken tenders!
   

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8. L

   Lelia

   Dallas

   1 review

   4.0

   1 review

   Dined on 18 October 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Customer Service was outstanding. 5 Star Our table was not ready at the reservation time ( customers seated at the tale were still chatting) but the hostesses made every effort to get us seated and offered a glass of wine while we waited. Venue was pretty and noise level was lively. Would definitely go there again!!
   

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9. V

   Vicki

   Dallas

   40 reviews

   vip
   5.0

   40 reviews

   Dined on 18 October 2024

   1. Overall 5
   2. Food 2
   3. Service 5
   4. Ambience 5

   The usual juicy and delicious chicken tenders were over battered and short on chicken. The coleslaw was great as usual. I hope this menu item is restored to it’s original recipe. Beautiful, cozy snd great service.
   

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10. R

    Rhonda

    Dallas

    2 reviews

    5.0

    2 reviews

    Dined on 17 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    It was amazing!!! Michael is amazing!!! The food is fantastic!!
    

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