Dave & Buster's - Memphis

Review summary

1. G

   George

   Memphis1 review

   5.0

   Dined on 22 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing staff. We were greeted immediately when we arrived. Taken to our table and the service was very good. Had a great time clean restrooms clean floor awesome atmosphere.
   

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2. J

   Jarvis

   Memphis2 reviews

   2.0

   Dined on 17 February 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   Service continues to go downhill, visit after visit. To be a level 9 DB member, I expect better, honestly. Had to wait an additional 30 mins after reserved time and still not be seated with available booths/seats opened. Kendrick's shift did a terrible job handling the increased amounts of customers on one of their busiest days of the week. Diamond, who works behind the bar, negative, pessimistic, rude, and disrespectful behavior is unacceptable, unwelcoming, and distasteful. The entire staff was clueless and moved around with a lack of direction. The laziness is disgusting. No one appeared motivated or enthusiastic about the job that they were their to perform, per usual. I've spent my last dollar there until substantial actions are taken to improve the customer experience through valued customer service. I apologize if my truths are offensive, but go see for yourself ;-)
   

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3. H

   Haley

   Memphis1 review

   3.0

   Dined on 15 February 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   D&B is a great place to chill with family and friends… the downfalls are : always short staffed, with that being said my drink had watered down and my food was cold because of no servers… my hats off to the servers that they had because she continued to apologize
   

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4. A

   Amber

   Memphis1 review

   1.0

   Dined on 15 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   What’s the point of reservations if you really don’t have a reservation! Got there at the time my reservation was supposed to be just to be told it was an hour wait! And don’t get me started on the service! We got our food before we got our drinks. My chicken was charred and my husband burger was charred! The only good thing about the entire experience was the fries!
   

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5. G

   Great

   New Orleans9 reviews

   2.0

   Dined on 4 December 2024

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 2

   Reservation set for 11:00 on December 4. We went for a company gathering for the holidays. Table of 7. Our waitress smelled like Marijuana the entire three hours we were there. - very strong. Two of us ordered the steak bowl (which is not a salad). After ordering, she came to me twice-once to say they didn’t have steak and another time to say they didn’t have rice. I asked her to replace the steak with chicken and the rice with black beans. We went over it a few times. Simple, or so I thought. She brought a salad a basic Caesar salad with a few black beans and chicken. She didn’t understand what was missing. I said it wasn’t to be a salad. It was a bowl with guacamole, cilantro, roasted cauliflower, cojita cheese and more. I informed her and she confusedly said she would check with the kitchen. She came back and said “Sorry, he didn’t understand how I put the order in” and walked away. A few minutes later she brought a side of cauliflower. We couldn’t believe it. I didn’t want a salad since I didn’t order that. I didnt send it back because, well she wasn’t going to understand. Also, we had to ask for simple water refills. When the $600 bill came, she hadn’t taken off the meal! I didn’t want to make a scene in front of my team so we just paid it. Awful experience except the games were fun. We’ll just go back to eating at boring but nice places for the holidays.
   

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6. E

   Elzie

   Memphis1 review

   2.0

   Dined on 30 November 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   Waited an hour for a waitress after being seated. Finally someone from another area came after we continued asking. Nachos got cold from waiting on other orders possibly. Overall not a great experience at all.
   

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7. S

   Steven

   Memphis1 review

   4.0

   Dined on 26 October 2024

   1. Overall 4
   2. Food 1
   3. Service 5
   4. Ambience 4

   Our server Michelle was great but my wings didn't have any spice or flavor. I ordered the mango habanero boneless wings and I didn't taste any mango or habanero at all. Mango habanero is my favorite sauce and for these to not have any flavor at all was disappointing.
   

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8. OT

   OpenTable Diner

   Memphis1 review

   5.0

   Dined on 26 October 2024

   1. Overall 5
   2. Food 5
   3. Service 1
   4. Ambience 5

   Very nice the bartender was not good!! Seem like he was new !!
   

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9. D

   Demarcushoey

   Memphis1 review

   3.0

   Dined on 28 September 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   We were seated but no waiter. Took for us to ask for one. But the waiter who came to us after 30 min was fantastic. She really catered to us. I'm very thankful for her. I tipped her big because she didn't have to do the extra for us. The experience was overall excellent because of her.
   

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10. D

    Dominic

    Memphis1 review

    3.0

    Dined on 24 August 2024

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 4

    Made reservations for 2 @6:30pm and was able to get a table within seconds. Keep in mind there was not a large crowd on this day and time which was surprising for a Saturday . I ordered traditional wings with fries , Parmesan crusted chicken-added shrimp with sprite and a pitcher of bud light equal to 4 glasses for a total of $69.63 . A photographer took a few pictures as we sat and waiting for our food . Pictures are $20each regardless of how many you purchase. I brought 2 for $40. We didn’t play any games , honestly was just going to see the fight . The servers were pretty good.. I tipped $10 . The food and pitcher took a good minute to come out … I had to asked about it a couple of times. I didn’t see any presence of security inside nor outside which was odd. Anyone could have easily bought in a weapon at any time. Although the atmosphere was pleasant and no commotions at all. Spent a total of $120 and stayed for almost 2 hrs.
    

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