Dean's Italian Steakhouse

Review summary

1. P

   Patricia

   Charlotte4 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I recently celebrated my 50th birthday at Deans, and I had an amazing experience overall! Our server, Rachel, truly made the evening special. She was attentive, friendly, and made sure every detail was perfect, from the drinks to the meal. The atmosphere was warm and inviting, and it made the celebration unforgettable. However, I did want to mention that the lemon meringue dessert I received for my birthday wasn’t quite up to par. While I appreciate the gesture, it didn’t quite hit the mark in terms of flavor and texture. Despite that, the rest of the meal and service were exceptional, and I would definitely return again. Thanks, Rachel, for making my milestone birthday so memorable!
   

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   Dean's Italian SteakhouseResponded today

   Hi Patricia, thank you for your wonderful review and for choosing Dean's to celebrate such a special occasion! We're thrilled to hear that you had an amazing experience and that our team made your birthday celebration memorable. We apologize for the oversight with the lemon meringue dessert - we're glad you appreciated the gesture and are looking forward to your next visit.
   

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2. M

   Michelle

   Tallahassee2 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food and terrific service. Highly recommended!
   

   Dean's Italian SteakhouseResponded today

   Hi Michelle, thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our food and service. Your high recommendation means a lot to us. We always strive to provide our guests with great food and service, and your feedback lets us know we're on the right track. We look forward to serving you again soon at Dean's Italian Steakhouse.
   

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3. K

   Kelly VIP

   Las Vegas5 reviews

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We always stay at the JW Marriott when we visit family, and chose Dean’s for a birthday brunch. The food was fabulous. The service was wonderful. 10 out of 10 recommend. 
   

   Dean's Italian SteakhouseResponded on 3 March 2025

   Thanks for the review, Kelly! We're thrilled to hear that you had a fantastic experience at Dean's during your visit with us. Your high recommendation means a lot to us. We're delighted that you enjoyed our food and service. We look forward to welcoming you and your family back on your next visit. See you soon!
   

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4. R

   Randy VIP

   Charlotte8 reviews

   5.0

   Dined on 28 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food and atmosphere. Our waiter Chris was informative, funny, engaging and great service. We can’t wait to go back !
   

   Dean's Italian SteakhouseResponded on 3 March 2025

   Thanks for the feedback, Randy! We're thrilled to hear that you enjoyed our food and atmosphere at Dean's. It's wonderful to know that our team made your visit enjoyable with their service. We can't wait to welcome you back for another great experience. Thanks again for your kind words!
   

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5. OT

   OpenTable Diner

   Raleigh1 review

   1.0

   Dined on 27 February 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   Very crowded for a Wednesday. King crab tasted old was not sweet. Waiter next to our table continuously put his butt directly on our table and was very inconsiderate despite manager talking with him. Steaks were not super hot and had been sitting. Just over all very disappointed for the $. We frequent steakhouses and had been here twice before so so so disappointed in this experience. Save your $ and go elsewhere.
   

   Dean's Italian SteakhouseResponded on 3 March 2025

   We're truly sorry to hear about your recent experience at Dean's. It's disappointing to know that we didn't meet your expectations, especially given your past visits. We pride ourselves on our food and service, and it seems we fell short this time. We appreciate your feedback and will certainly use it to improve. We hope you'll give us another chance to show you the high-quality dining experience we're known for.
   

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6. A

   Antious

   Western NC1 review

   4.0

   Dined on 27 February 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Not to bad the service was excellent, just wanted a lil more personalized recognition for our Anniversary like most steakhouses, table confetti, writing on the plate or something like that.
   

   Dean's Italian SteakhouseResponded on 27 February 2025

   Hi Antious, Thank you for choosing Dean's Italian Steakhouse to celebrate your special day. We're thrilled to hear that you enjoyed our service and found it to be excellent. Your feedback about recognizing your anniversary is greatly appreciated. We'll certainly consider it for future occasions. We hope to see you again soon for another great dining experience!
   

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7. M

   Mica Nguyen

   Charlotte13 reviews

   5.0

   Dined on 26 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Alex was very attentive, great server, and the food was amazing. That chocolate mousse dessert was worth going there just for that. I don’t know if these are the going rates these days for a meal but I thought I was a good value for a high end restaurant
   

   Dean's Italian SteakhouseResponded on 27 February 2025

   Thanks for visiting us, Mica! We're thrilled to hear that you had a great experience at Dean's. It's fantastic to know that our attentive service and delicious food made your visit worth it. We're especially glad you loved our chocolate mousse dessert! We strive to provide a high-quality dining experience and your feedback is greatly appreciated. We hope to see you again soon for another memorable meal.
   

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8. K

   Kim VIP

   Los Angeles5 reviews

   5.0

   Dined on 25 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter, Jertha, was awesome. Kind, warm, customer centric, thoughtful, attentive to the details in terms of our order. Great personality. Willing to entertain my sense of humor. She made the lunch experience a very positive one and my guess absolutely, categorically expressed a great time because of the food and Jertha.
   

   Dean's Italian SteakhouseResponded on 27 February 2025

   Thanks for the review, Kim! We're delighted to hear that you had a great time at Dean's. It's wonderful to know that our team made your dining experience enjoyable and that you appreciated their personality and attentiveness. We're thrilled that our food and service were able to enhance your visit. We look forward to welcoming you back soon!
   

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9. J

   Janesia VIP

   Baltimore20 reviews

   5.0

   Dined on 23 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Me and a group of my friends visited Dean's for my birthday dinner. We ordered the shrimp dish, crab cakes, and ceasar salad for appetizers and for dinner we had the buttered noodles dish with flank steak and the sirloin filet with mashed potatoes and creamed spinach on the side. We had a great service who always checked on us. We did have to send the shrimp back to the kitchen to be broiled longer. The well done shrimp were amazing. We also didn't like the creamed spinach as it lacked flavor. Overall the food was really good and the service was great. We would definitely go back.
   

   Dean's Italian SteakhouseResponded on 25 February 2025

   Thanks for visiting us, Janesia! We're thrilled to hear that you and your friends had a great birthday dinner at Dean's. It's wonderful to know that you enjoyed our food and found our service to be great. We're looking forward to serving you again soon!
   

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10. C

    Christopher

    Las Vegas4 reviews

    5.0

    Dined on 23 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Fine dining at its best! Excellent service! All courses were mouthwatering! I will definitely return!
    

    Dean's Italian SteakhouseResponded on 25 February 2025

    Thanks for visiting us, Christopher! We're thrilled to hear that you enjoyed your experience at Dean's. It's wonderful to know that our mouthwatering courses hit the mark. We strive to provide excellent service and it's heartening to hear that we hit the mark with you. We're already looking forward to your next visit. Thanks again!
    

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