Del Frisco’s Double Eagle Steak House - Plano

Review summary

1. S

   Sharon

   VIP

   Dallas

   5 reviews

   1.0

   5 reviews

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 5

   Almost 30 minutes late sitting down for our reservation, but that’s OK. Food was mediocre. I ordered a lobster tail and it was a pile of shelled cold lobster (made me think leftovers.) Not to mention a overcooked steak for another person. Chris our server was done for the night before we even got there. I asked for a hot drawn butter to try to improve my lobster tail. It showed up when everybody else was done. I ordered a second glass of wine never got it charged for it and when we questioned it, he seemed upset that we were not OK with being charged for a $25 glass of wine we didn’t get. Our reservation was so late and we were late sitting down and it was Christmas Eve seemed pointless and useless to even ask for anything to be replaced. Wanted to order a meal to go, never had the opportunity to do so even though the hostess was supposed to note it when she sat us down.
   

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2. OT

   OpenTable Diner

   Dallas

   3 reviews

   2.0

   3 reviews

   Dined today

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   The main meal was served first, steak dish and sea bass. The lobster bisque soup, mashed potatoes and broccolini was served 20 minutes later, all at once. Timing of how items were served was bad. Waiter blamed the kitchen and never did anything else. Bad experience for an expensive $270 meal. I wrote to Del Frisco’s customer service as well.
   

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3. J

   James

   VIP

   Dallas

   19 reviews

   4.0

   19 reviews

   Dined today

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   My wife and I had Christmas eve dinner reservations. They escorted us to our table about 15-20 minutes late, not bad for a big holiday, but still not at our reservation time. The server was professional, but not attentive or friendly. Service in general was lackluster. The food was hit and miss. The charred octopus was tough and the broccolini was undercooked. The lobster mac & cheese was good but skimpy on the lobster. Steaks and wine are why you come to Del Frisco's and they didn't disappoint. The wine was good...Latour Pauillac 2018...but the markup is ridiculous. I miss the days when you saw Didi and Del roaming around. Service and food was impeccable back then. Overall it was a nice visit, but we'll probably go back to Cap Grille or Eddie Vs next time.
   

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4. OT

   OpenTable Diner

   VIP

   Dallas

   19 reviews

   5.0

   19 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All was excellent!!! Very organized on a busy Christmas Eve! Our server, Andrea was awesome!
   

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5. R

   Rex

   VIP

   Dallas

   1 review

   3.0

   1 review

   Dined today

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 3

   Very disappointed. Slow service. Additional tables and seating made it very noisy and cramped. Chairs too low for the table (must have been some of the addl seating). Food great but everything else not close to past experience.
   

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6. P

   Patrick

   Dallas

   6 reviews

   4.0

   6 reviews

   Dined today

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Del’s is always a great experience and one we have visited often for our family Christmas Eve dinner. The steak prices are starting to border on silly high though. Don’t know where this is going but if the market supports it then go for it.
   

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7. H

   Hal

   VIP

   Dallas

   103 reviews

   5.0

   103 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Vasilli our server was outstanding. Such a nice meal and he is so attentive and polite. He is the reason we will be back
   

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8. S

   Shaundra

   Dallas

   5 reviews

   4.0

   5 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   It was my birthday, and I put that on my reservations and did not get a signed card, as I usually do every year. The service was good and the food was awesome and the server did a good job.
   

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9. S

   Sawrin

   VIP

   Dallas

   9 reviews

   5.0

   9 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed our family holiday/birthday dinner. Great ambiance!
   

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10. R

    Rahim

    Dallas

    1 review

    1.0

    1 review

    Dined 2 days ago

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 5

    Went to 9pm reservation and the server came and said kitchen is closing what do you like to order. I said when our reservation is for 9pm I’m not expecting the kitchen to close at 9pm They said we can’t change open table timing but our kitchen closes at 9pm Rushed us to order and for was not great either I won’t be visiting them in future
    

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