Desi Vega's Steakhouse

Review summary

1. B

   Bryan

   Alabama

   5 reviews

   5.0

   5 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was superb . The only missing was my macaroni that getting boxed up with my leftovers
   

   Desi Vega's SteakhouseResponded 5 days ago

   Thank you very much for dining with us, Bryan, and for taking the time to share your 5 STAR REVIEW. We are sorry to learn about our error with your leftovers. We will address your comments with our team as we strive to provide the very best! We hope to welcome you back soon!
   

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2. P

   Paul

   New Orleans

   13 reviews

   vip
   5.0

   13 reviews

   Dined on 14 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent!! As always Chris goes above and beyond. Thank you!!! Perfect business dinner.
   

   Desi Vega's SteakhouseResponded on 15 November 2024

   Thanks for the feedback, Paul! We're thrilled to hear that you had an excellent experience at Desi Vega's Steakhouse. It's always a pleasure to know that our team's efforts to provide exceptional service are appreciated. We're glad that your business dinner was perfect and we look forward to your next visit.
   

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3. P

   Paul

   New Orleans

   13 reviews

   vip
   5.0

   13 reviews

   Dined on 13 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent as always!! Food, service, and atmosphere. Great place!!
   

   Desi Vega's SteakhouseResponded 5 days ago

   We loved having you with us again, Paul! Thank. you! We appreciate knowing you enjoyed your most recent experience and we are thankful for your 5 STAR rating! We hope to welcome you back soon!
   

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4. T

   Trevor

   Alabama

   11 reviews

   5.0

   11 reviews

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and wait staff are exceptional as always!!!!!
   

   Desi Vega's SteakhouseResponded on 15 November 2024

   Hello Trevor, Thank you so much for your glowing review! We are thrilled to hear that you enjoyed your dining experience at Desi Vega's Steakhouse. It's always a pleasure to know that our food and wait staff continue to meet your expectations. We truly appreciate your support and look forward to welcoming you back soon. Best Regards, The Management Team
   

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5. H

   Heather

   New York City

   8 reviews

   1.0

   8 reviews

   Dined on 9 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   The visit began with being asked to step aside as they prepared our table, while seating other patrons who arrived after us. As there is no waiting area this subject us to annoyed looks from wait staff as we tried to make ourselves as unobtrusive as possible, and when we moved into the bar area to wait, patrons seemed annoyed to have us hovering. When we were finally seated we were not given menus, and when they finally came with drink lists we were then abandoned without service for some 10 minutes as we watched every table around us receive service. When the blessing of a server appeared, and we asked for menus, we were subject to a condescending educational statement, “Once you order drinks you are given a menu,” as though we had never been to a restaurant in our lives. We finally placed our order, and when our bacon wrapped shrimp appetizer arrived we took first bites and the bacon was sickeningly burnt. We asked if the dish could please be remade, and a manager who admitted he never even looked at the dish then came back and gaslit us saying the chef says it was perfectly prepared. Indeed if burnt shrimp is your jam, it was perfect. After witnessing this debacle the other server in the area Adrian asked if our burnt shrimp was being remade, and we advised no, and explained what happened. After so advising, Adrian disappeared to address the kitchen and his colleague emerged with two new shrimp (apparently we had to take it on the chin for the two burnt ones that turned our stomachs). The drama didnt end there, our main courses emerged and beautiful lobster tails were cooked beyond all recognition into strips of leather. Indeed the “butter poaching” was rather a vicious butter drowning during which innocent lobster lives were sacrificed in vain because they were inedible. They also had the audacity to charge us full price for this debacle - a grossly overpriced disaster in every respect except Adrian the sole competent person in the establishment got the one star
   

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6. M

   Marcy

   New Mexico

   5 reviews

   5.0

   5 reviews

   Dined on 2 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service were impeccable. We will return again.
   

   Desi Vega's SteakhouseResponded on 15 November 2024

   Thank you for leaving a 5 star review! We are excited to hear about your positive experience and look forward to serving you again soon!
   

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7. J

   Joseph

   Caribbean

   5 reviews

   vip
   3.0

   5 reviews

   Dined on 31 October 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   Darryle was a great host. Very attentive and always was making sure I had a good time. Lamb chops were lacking taste, they were high on condiments (specially pepper), as a Caribbean, I was not enjoying the taste. For a $75 plate, it was not worth it. The waiters were the best I have seen by far in any restaurant.
   

   Desi Vega's SteakhouseResponded on 15 November 2024

   Thanks for the feedback! We're glad to hear that you had a great time at Desi Vega's Steakhouse. We apologize if our lamb chops didn't meet your expectations. We take pride in our seasoning and flavor profiles, and we'll definitely take your feedback into account. We're also pleased to hear that our wait staff made your experience enjoyable. We hope to see you again soon for a better experience.
   

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8. s

   sabrina

   New York City

   6 reviews

   vip
   2.0

   6 reviews

   Dined on 28 October 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 2

   Our servers never told us any of the specials, including the soup. It did not give us our complementary meatball and we waited way too long to get our steaks, which were overcooked.
   

   Desi Vega's SteakhouseResponded on 15 November 2024

   Hi Sabrina, We're truly sorry to hear that your experience at Desi Vega's Steakhouse didn't meet your expectations. We understand how frustrating it can be to not receive information about our specials or your complimentary meatball during your visit. We always aim to provide our guests with the best possible dining experience and it seems we fell short in your case. We appreciate your feedback and will ensure it's used to improve our service in the future. Best, The Management Team
   

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9. K

   Kimberly

   New Orleans

   5 reviews

   vip
   5.0

   5 reviews

   Dined on 25 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Brian was amazing as our server. We had a wonderful experience and he made it 1000 times better.
   

   Desi Vega's SteakhouseResponded on 15 November 2024

   Hi, Thank you so much for your kind words and perfect ratings. We're thrilled to hear that you had a wonderful experience and that you found our service to be amazing. We always strive to provide our guests with the best dining experience possible. We look forward to welcoming you back to Desi Vega's Steakhouse soon.
   

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10. P

    Paul

    New Orleans

    13 reviews

    vip
    5.0

    13 reviews

    Dined on 24 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent as always! Service, food, atmosphere, perfect. Thank you all
    

    Desi Vega's SteakhouseResponded on 15 November 2024

    Thanks for visiting us, Paul! We're thrilled to hear that you enjoyed your experience at Desi Vega's Steakhouse. It's wonderful to know that our service, food, atmosphere, and value met your expectations. We appreciate your kind words and look forward to serving you again soon.
    

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