Dickie Brennan's Steakhouse

Review summary

1. M

   MAJLINDA

   Charleston

   4 reviews

   5.0

   4 reviews

   Dined on 22 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was fantastic, drinks, appetizers and food; the steak you could cut with a butter knife. And everyone was so friendly, but our server Reba was the cherry on top. She absolutely made it an experience to remember.
   

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   Dickie Brennan's SteakhouseResponded on 25 February 2025

   Reba will be overjoyed to know how much you enjoyed her service. Thank you so much for the kind words. Our team strives to exceed expectations and to create memorable experiences and it is great to know we hit every mark.
   

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2. L

   Lee

   Memphis

   3 reviews

   5.0

   3 reviews

   Dined on 21 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   EXTREMELY GOOD FOOD AND SERVICE!!!!!!!!!!!!!!!!!!!!!
   

   Dickie Brennan's SteakhouseResponded on 25 February 2025

   Thank you for the exuberant praise! We certainly take pride in the care that our team provides and it will be a pleasure to provide it you again!
   

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3. L

   Laury

   San Francisco

   3 reviews

   3.0

   3 reviews

   Dined on 21 February 2025

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 2

   We had steaks and a wedge salad. The wedge salad was under par. The couple we were dining with saw a mouse run across the floor near our table. We did mention it to the staff.
   

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4. M

   Mick

   VIP

   Chicago

   3 reviews

   3.0

   3 reviews

   Dined on 20 February 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Food was very good but the service, especially from the bar was very slow.
   

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5. F

   Frank

   VIP

   Chicago

   18 reviews

   5.0

   18 reviews

   Dined on 18 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nick was our server and he was great. Very personable and attentive. The food was great and we will definitely be back
   

   Dickie Brennan's SteakhouseResponded on 25 February 2025

   Thank you so much for taking the time to let us know how much you enjoyed everything. All feedback is meaningful, but it is a joy to know that we hit the high mark that we aim for, and your positive comments are well appreciated by the team.
   

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6. RM

   RachelM

   New Orleans

   3 reviews

   1.0

   3 reviews

   Dined on 16 February 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   A waste of money. My steak was over cooked, my husbands was undercooked and all the food was so salty. Pretty sure our waitress forgot about our drinks as she didn’t bring them out until after the appetizers hit the table. Really disappointing service. I felt like we were rushed out of there as start to finish was less than 45 min. This place has been on our list for years to try and we were both so disappointed in the total experience.
   

   Dickie Brennan's SteakhouseResponded on 17 February 2025

   We are truly sorry to hear about your recent experience. It is disappointing to know that we fell short of your expectations, especially in terms of the quality of food and the service provided. We hold ourselves to very high standards which we clearly did not meet with your experience. Your feedback is important to us and we assure you that we will address these issues. We hope that we can make it up to you in the future.
   

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7. K

   Keith

   New Orleans

   2 reviews

   5.0

   2 reviews

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious. The service was great. And the atmosphere was incredible. We will be back again.
   

   Dickie Brennan's SteakhouseResponded on 17 February 2025

   Thank you for the very high praise. It is wonderful to know that we hit the mark when it comes to the standard for food quality and service that we set for our team. It will be a pleasure to welcome you back, and please let us know if we can assist with a reservation or if you might have any special requests for your next visit.
   

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8. J

   Joel

   VIP

   New Orleans

   73 reviews

   3.0

   73 reviews

   Dined on 15 February 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   Let me start by saying we love this place. We’ve loved it for years. Last night was Valentine’s and it was disappointing unfortunately. The service was disconnected all night. Once we made orders, food was reasonably quick but the following up was non existent. For example, one of our steaks (ordered medium), came out well done. By the time our server returned (food was placed from others), we had already started eating. We showed the server that the food was not cooked properly, she offered to take it back but that would have resulted in us eating at separate times, so we said “it’s fine, we don’t want to eat separately “. When it finally came time for the bill, we waited at least 25 min after receiving our go boxes. Finally we asked the floor manager to bring us the check. I under tipped (which I hate to do), but then as we were leaving, we realized the server had put the ticket on our table but hadn’t told us. I felt bad for under tipping, so we added extra money to the tip at the front desk to bring the tip amount back up to 20% approx. The desk attendant didn’t attempt to apologize for our experience, but instead just said that the server would appreciate it.
   

   Dickie Brennan's SteakhouseResponded on 16 February 2025

   We are truly sorry to hear about your recent experience. It is disheartening to learn that we did not meet your expectations, especially as we strive to provide the best dining experience possible. We apologize for the confusion and the delay in service you experienced. We understand your frustration and are working diligently to address these issues. We hope you'll give us another chance to make it right in the future.
   

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9. M

   Mark

   VIP

   San Antonio

   6 reviews

   5.0

   6 reviews

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Blue ribbon steakhouse. Ask for Corey. Best waiter.
   

   Dickie Brennan's SteakhouseResponded on 16 February 2025

   Thank you so much for your glowing review. It is wonderful to hear that you had a fantastic experience and that Corey was so welcoming. Your kind words about our steak and service are greatly appreciated. We look forward to welcoming you back soon!
   

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10. B

    Brandon

    VIP

    Los Angeles

    116 reviews

    2.0

    116 reviews

    Dined on 14 February 2025

    1. Overall 2
    2. Food 1
    3. Service 4
    4. Ambience 4

    The waiter was very friendly and nice. When it came to the food, I was greatly let down. My steak was cooked wrong, then cooked wrong again. The meat was average quality. My wife's fillet was not tender and of average quality at best. The bread pudding was hard on the top and bottom, then dry in the middle. Not worth it at all. Very dissapointed.
    

    Dickie Brennan's SteakhouseResponded on 16 February 2025

    Thank you for the review. We are glad to know that your service was warm. However, we are truly sorry to hear that our food did not meet your expectations. We take pride in our quality of our steaks and we are disappointed to hear that this was not to our high expectation. We also apologize for the issues with the bread pudding. We appreciate your feedback and will use it to improve. We hope you will give us another chance in the future to show you the high-quality food and service we're known for.
    

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