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Dillard's Chophouse- Birmingham, Birmingham, AL

Dillard's Chophouse- Birmingham

1.5
1.5
74 Reviews
$50 and over
Steakhouse
We strive to serve exquisite food and give excellent service. Dillard's specializes in traditional American steakhouse fare including Filets, New York Strips, Ribeye's, Wagyu, and more. Our side dishes range from Lobster Macaroni and Cheese to Garlic Smashed Potatoes, and are portioned to be shared with others at your table. The wine list is both exceptional and unique to this town as we tend to find wines that other dining establishments haven’t yet discovered. Our cocktail menu rotates with the seasons, utilizing fresh berries and herbs to highlight our spirits.

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Dining areas

Additional information

What 74 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

1.5
1.5 based on recent ratings
  • 1.8Food
  • 1.7Service
  • 1.7Ambience
  • 1.4Value

NoiseEnergetic

Review summary

AI-generated from verified diner reviews
Dillard's Chophouse in Birmingham faces challenges with "understaffing," leading to long wait times and limited menu availability. While some guests appreciated the "delicious food" and "great atmosphere," others encountered service issues and unavailable items. The staff is "courteous," but management improvements are necessary to enhance dining experiences consistently.
74 Reviews
  1. OpenTable Diner

    Atlanta1 review

    1.0

    Dined on 15 March 2025

    1. Overall 1
    2. Food 3
    3. Service 2
    4. Ambience 1
    Don’t come here. Total bill was almost $300 for 4 people after being served the wrong steak with a discount. They didn’t have any metal cutlery cleaned for us to eat so I had to eat a steak with a plastic fork. Half the menu wasn’t available including Coca-cola. Very loud, and the ambiance was bland. Over priced. The food wasn’t bad though. Not $80 worth for a steak, but the food was decent.

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  2. Katie VIP

    Alabama1 review

    1.0

    Dined on 2 March 2025

    1. Overall 1
    2. Food 1
    3. Service 4
    4. Ambience 1
    Pitiful. The tables were dirty and there was one poor worker trying to do everything. Such a shame but we will never go back. Also, went for brunch and there was no brunch despite the website’s claims.

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  3. OpenTable Diner

    Atlanta6 reviews

    1.0

    Dined on 1 March 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    The place was closed! What poor service to not have this updated…completely messed up a date night and I expect better from a place that claims to be high end dining to manage their hours for reservations properly.

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  4. A.J.

    Nashville2 reviews

    1.0

    Dined on 19 February 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    This is a steakhouse. They were completely out of all steaks. (And from reading other reviews it appears as though they have been out of steak for several days.). They were also out of the bacon appetizer that we ordered. We had to send the salmon back. It was full of bones and tasteless. We took friends here thinking it would be a great experience. It turned out to be an embarrassing experience instead. The photos make it look great. In reality it is a disaster.

    2 people found this helpful

  5. Ann

    Atlanta1 review

    1.0

    Dined on 15 February 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Terrible…we had a reservation and they had no one to seat us along with many others. We after 30 minutes of waiting. Don’t go to this place

    1 person found this helpful

  6. Jason

    Alabama1 review

    1.0

    Dined on 15 February 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 5
    We had an appointment, however we never got seated. After what seemed to be an eternity, an employee randomly walked up to us and noted the restaurant didn’t have enough staff and could not accommodate service. He suggested us leave and go somewhere else if we wanted good service and not have to wait long. Several others in line also began to leave after hearing this.

    2 people found this helpful

  7. Sherman VIP

    El Paso5 reviews

    1.0

    Dined on 15 February 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Arrived at 650pm for dinner and was in line for over 35mins behind other couples who had not been seated. Witnessed another couple leave as they had been there for 4hrs waiting, just to be told by a service around 730 that they closed the kitchen at 730. That makes no sense since we had reservations since last month. We come in from KY and never got to enjoy a lovely dinner. Poor poor service.

    1 person found this helpful

  8. LaChera

    Alabama1 review

    1.0

    Dined on 15 February 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    This restaurant needs help. They only had 2 servers and no management. We had reservations as did several guest but no communication. We waited in line for over an hour before the waitress said anything. This was the worse experience. The Westin Hotel should end the contract with Chophouse. This made the hotel look bad. I would not recommend this place.

    1 person found this helpful

  9. Alexx

    Alabama1 review

    1.0

    Dined on 15 February 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    I had these reservations for three weeks, it was Valentines Day, when we got there we stood at the door for about 10 minutes before anyone said anything to us. Then when someone did speak they proceeded to let us know that they were outta Everything, Steak.. Salem, Shrimp. Just about the whole menu they were out of. So of course we didn’t eat there. BUT you know it’s Valentine Day, you know you’re going to be busy.. so why not pre order what you need? It was just very poor!! All the way around! We wanted to try something new and couldn’t even do that.

    1 person found this helpful

  10. Ashley

    Atlanta11 reviews

    1.0

    Dined on 15 February 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    I wouldn’t recommend this establishment to someone on death row as their last meal, because they wouldn’t get seated, greeted or served. Came on Valentines Day and the place had a total of three tables occupied so there is no excuse for this type of service.

    1 person found this helpful

FAQs

Dillard's Chophouse- Birmingham is rated 1.5 stars by 74 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Not bookable

This restaurant is temporarily offline. Please contact the restaurant directly or check back shortly for availability.

Google Map for Dillard's Chophouse- Birmingham

2221 Richard Arrington Jr Blvd N, Birmingham, AL 35203-1103

Dining areas

Additional information

  • Area
    Birmingham
  • Hours of Operation
    Daily 06:00–23:00
  • Price
    $50 and over
  • Cuisines
    Steakhouse, Cocktail Bar, Wine Bar
  • Dining style
    Casual Elegant
  • Dress code
    Business Casual
  • Parking details
    None
  • Additional
    Bar/Lounge, Entertainment, Patio/Outdoor Dining, Private Room, Weekend Brunch, Wheelchair Access
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  • Impressum
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