Dining at The Cliff Hotel

Dining at The Cliff Hotel reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. N

   Nicola

   Norfolk/Suffolk1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Food and service was great. Although I did say it was cold in there. I did ask for it to be warmer but it didn't get any warmer. But food and service excellent
   

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2. J

   Jac

   Norfolk/Suffolk1 review

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Have visited many times and has always been great. Not so today. Chips were not pleasant, mushy peas were dry and no flavour. Brisket of which there was one thin slice… was about about 40% solid fat and inedible. Service was good ambience good food not so… I would have complained but the elderly gentleman with me would have become upset so I let it go. I will think twice before visiting again. Such a shame.
   

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3. D

   Dawn

   Norfolk/Suffolk2 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding, highly recommend. Have been a couple of times, the food and the service, is amazing.
   

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4. N

   Neville

   Norfolk/Suffolk1 review

   2.0

   Dined 6 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   Several options not available from the menu. We asked for sausages to replace the other meat options in the child’s roast and they duly obliged. When it came the plate was heaving with vegetables and quite 2 large sausages plus a sizeable Yorkshire pudding and then there was a separate cauliflower cheese - all for a 3 year old! Overall it was twice the portion of my son’s chicken burger (pretty tasteless) and chips.. The mushy peas accompanying the fish and chips were the texture of Polyfilla, I.e. totally dry. Not an experience which would encourage us to return.
   

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5. G

   Geraldine

   Edinburgh1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The cliff hotel was really nice the food was lovely and the staff were very friendly
   

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6. C

   Caroline VIP

   Norfolk/Suffolk17 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Enjoyable meal for four adults & two children. All ages enjoyed the meal & drinks, Service was good & fairly quick plus reasonable Yes it was a bit breezy sitting out on the terrace but it was sunny & made a change after cold grey days we have been having Thank you The Cliff Hotel Staff
   

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7. S

   Shaun

   Norfolk/Suffolk3 reviews

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had the halloumi fries to start, which were fantastic, followed by the pork roast, the pork was so tender with a lovely stuffing & all the trimmings, is one of best roasts I've ever had, for dessert we had the bread & butter pudding & ice cream, which was delicious, will be going back there very soon
   

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8. P

   Paul

   Norfolk/Suffolk2 reviews

   4.0

   Dined on 2 March 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 2

   Our server was lovely. The food took a little bit longer than we would have liked but they were very busy and obviously trying their best. Only niggle was that one particular server (Kieron) kept leaving the door to the terrace open so an icy cold blast would come over the table every now and again, meaning that my daughter ate her dinner whilst wearing her coat. We got up a couple of times up to close the door ourselves, but it kept happening.
   

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9. R

   Richard

   Norfolk/Suffolk1 review

   2.0

   Dined on 2 March 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 1

   We were neglected on arrival, sat at our table for 25 minutes waiting for a drink. My food was not well presented and my wife’s was so small for the price. At one o’clock, three items were unavailable on the menu. The head waiter was reprimanding young staff in front of customers, very unprofessional.
   

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10. B

    Bev

    Norfolk/Suffolk1 review

    4.0

    Dined on 16 February 2025

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 5

    On arrival at 2:30 on a Sunday, we were told that three choices(skate, risotto and fillet steak) on main menu were not available and the cauliflower cheese accompaniment to roast had all gone. Whilst these things did not spoil our lunch it wasn’t really a great start was it? Also with the brisket being off menu, this removed more choices. Three of us had roast, and one had a smoked combo. All very tasty, and enjoyed by all. Sadly our second round of drinks sat on a tray at the bar and we had to chase these to be brought to our table. Desserts were slightly confusing too, on the menu there was a caramelised choc and hazelnut cheesecake, there was no mention of white chocolate on menu, so when some white cheesecake arrived we questioned this, after some time a young lady arrived and said that she was sorry that it was misleading on the menu, but it should have read caramelised white chocolate. This was clearly nonsense and I’m guessing the choc and hazelnut cheesecake had gone too and we had a redressing of the white choc cheesecake special. Which was ok, but nothing special. We have eaten here before and will probably eat here again, but please try to offer a full choice and be honest with us in the future. The staff were attentive, polite and hardworking, and a joy to be looked after by. Thank you.
    

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