Dining at The Cliff Hotel

Review summary

1. P

   Paula

   Norfolk/Suffolk1 review

   5.0

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service however long wait between starters and main course.
   

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2. H

   Helen

   Cambridge15 reviews

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our favourite place to eat, drink and chat. Problem with food: I had fish pie. Delicious except the bacon in it was hard as rock so left most of the bacon. My husband had fish and chips; great fish but the chips were tired, very brown like they had been cooked a few times, and very soft. We were hoping for crisp chips not soft unappetising ones! Please do them fresh in a deep fryer! Kieran our waiter was great - tried to help with our Cliff hotel app but it didn’t work for him either!
   

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3. N

   Nicola

   Norfolk/Suffolk1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Food and service was great. Although I did say it was cold in there. I did ask for it to be warmer but it didn't get any warmer. But food and service excellent
   

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4. J

   Jac

   Norfolk/Suffolk1 review

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Have visited many times and has always been great. Not so today. Chips were not pleasant, mushy peas were dry and no flavour. Brisket of which there was one thin slice… was about about 40% solid fat and inedible. Service was good ambience good food not so… I would have complained but the elderly gentleman with me would have become upset so I let it go. I will think twice before visiting again. Such a shame.
   

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5. D

   Dawn

   Norfolk/Suffolk2 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding, highly recommend. Have been a couple of times, the food and the service, is amazing.
   

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6. N

   Neville

   Norfolk/Suffolk1 review

   2.0

   Dined 7 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   Several options not available from the menu. We asked for sausages to replace the other meat options in the child’s roast and they duly obliged. When it came the plate was heaving with vegetables and quite 2 large sausages plus a sizeable Yorkshire pudding and then there was a separate cauliflower cheese - all for a 3 year old! Overall it was twice the portion of my son’s chicken burger (pretty tasteless) and chips.. The mushy peas accompanying the fish and chips were the texture of Polyfilla, I.e. totally dry. Not an experience which would encourage us to return.
   

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7. G

   Geraldine

   Edinburgh1 review

   5.0

   Dined on 8 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The cliff hotel was really nice the food was lovely and the staff were very friendly
   

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8. C

   Caroline VIP

   Norfolk/Suffolk17 reviews

   4.0

   Dined on 8 March 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Enjoyable meal for four adults & two children. All ages enjoyed the meal & drinks, Service was good & fairly quick plus reasonable Yes it was a bit breezy sitting out on the terrace but it was sunny & made a change after cold grey days we have been having Thank you The Cliff Hotel Staff
   

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9. S

   Shaun

   Norfolk/Suffolk3 reviews

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had the halloumi fries to start, which were fantastic, followed by the pork roast, the pork was so tender with a lovely stuffing & all the trimmings, is one of best roasts I've ever had, for dessert we had the bread & butter pudding & ice cream, which was delicious, will be going back there very soon
   

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10. R

    Richard

    Norfolk/Suffolk1 review

    2.0

    Dined on 2 March 2025

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 1

    We were neglected on arrival, sat at our table for 25 minutes waiting for a drink. My food was not well presented and my wife’s was so small for the price. At one o’clock, three items were unavailable on the menu. The head waiter was reprimanding young staff in front of customers, very unprofessional.
    

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