Double Barrel Kitchen & Bar

Review summary

1. R

   Robyn VIP

   Gold Coast23 reviews

   5.0

   Dined on 21 March 2025

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 4

   Just a great spot! 😋. Be great for dinners over the water. Happy hour and pizza and pasta !
   

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2. TL

   TriciaL

   Gold Coast2 reviews

   5.0

   Dined on 18 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We all enjoyed our menu choices. Our choices were well cooked and very tasty Service was very professional, friendly, efficient & helpful
   

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3. C

   Catherine

   Gold Coast3 reviews

   4.0

   Dined on 28 February 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   We thoroughly enjoyed our breakfast visit to Double Barrel at Benowa. We had an excellent waitress, who was attentive to our needs and our food certainly showed that she had carefully recorded special requests. The food was well presented and delicious. Serving sizes were good. Concerns: The cash register is now at the entry point. We had to wait considerable time-despite having a reservation, as a group at the register couldn't make up their mind about their order and no-one could progress until the order was sorted. The same issue happened on the way out when two ladies couldn't decide on the drinks they wanted. Once we were inside we had no menus. The staff member on the register still had a queue to manage. We sat there till we saw the menus outside on the pole. The system seemed to flow better when the register was indoors. Parking is always an issue. It is normally impossible to park in the area where one should park. Illegal pool parking is the only issue.
   

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4. B

   Bella

   Hawaii29 reviews

   1.0

   Dined on 14 February 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   Disappointment is an understatement. I have been coming to this cafe for years. I am there normally once every fortnight. The owners have changed the menu where a lot of the items that differentiated the cafe have been removed. The ordering process is ridiculous as they have taken away table service so you have to line up in the same line where people are trying to find a table, it is the most disorganised chaos.. Our meals we normally love but our coffees came out 10 min before our meals and were cold by the time the food arrived. When it arrived our toast which is usually beautiful fresh sourdough was cold stale bread. I ordered a side of avocado for $4.5 and got 2 thin slices much less than a 1/4 of an avocado. It has put me off returning. Such a shame as I was a regular.
   

   Double Barrel Kitchen & BarResponded on 24 March 2025

   Thank you for your feedback and for being a valued regular. We understand that menu changes can be disappointing, but they reflect seasonal updates and customer preferences. The shift to counter service was a tough decision made to help maintain menu prices amid rising costs, and we appreciate your patience as we refine the process. Our sourdough is delivered fresh daily, baked the day before, and our side of avocado is a quarter, sliced and garnished to complement the dish. We’re sorry if your experience wasn’t up to standard and always encourage feedback at the time so we can make things right. We appreciate your support and hope to welcome you back for a better experience.
   

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5. P

   Peter

   Gold Coast2 reviews

   5.0

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great dining experience. Service was excellent and friendly staff. Food was well presented, very tasty and generous portions.
   

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6. S

   Scott

   Gold Coast4 reviews

   5.0

   Dined on 2 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Double Barrel is our regular haunt at weekends. The food is consistently good, and the coffee is always just what’s required to get the day going.
   

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7. P

   Peter

   Gold Coast1 review

   5.0

   Dined on 5 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Second time at Double Barrel and must say we weren’t disappointed friendly and welcoming staff as well as exceptional food serves were very generous. Highly recommend
   

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8. C

   Chrissie

   Gold Coast2 reviews

   2.0

   Dined on 2 January 2025

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   I was extremely disappointed having to pay at the entrance before being seated. I understand if people are sitting outside because of runners but siting at the booth and 6 of us having to get up to order and pay was a hassle. Why can’t people inside have a bill? We would have had another coffee but all too hard. I had one piece of sourdough, poached egg and coffee at it was over $28. Another person at the table had the egg and bacon burger. It was massive and cheaper. Staff were amazing. Chrissie
   

   Double Barrel Kitchen & BarResponded on 10 January 2025

   Hello Chrissie, Thank you for sharing your feedback. We value all comments as they help us improve. We’re sorry to hear your experience didn’t meet expectations. Regarding your Rustic Avo breakfast you ordered, it includes two pieces of sourdough, avocado, feta, and a glaze garnish. Your modifications—one sourdough, no feta, no glaze—significantly altered the dish. Additionally, you added a poached egg. Customized meals can sometimes differ from the intended experience, but we aim to accommodate preferences. The Rustic Avo is $19.50, with $3.50 for the poached egg and $5.30 for the coffee, totalling $28.30. Removing elements doesn’t reduce the price, as menu items are priced based on overall preparation. We hope you’ll give us another chance to provide an excellent experience.
   

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9. M

   Mark

   Gold Coast2 reviews

   4.0

   Dined on 30 December 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Good meals and selection. Large portions, hot coffee, very busy cafe. Nice water view.
   

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10. S

    Sandra

    Gold Coast1 review

    5.0

    Dined on 28 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food with fantastic service. They are brilliant, even when busy.
    

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