Doughbird - Tucson

Review summary

1. D

   Diana

   Phoenix

   15 reviews

   vip
   4.0

   15 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Good food. Service was a little slow but there was a big game at the UA that night.
   

   Doughbird - TucsonResponded 1 day ago

   Thank you for your review and understanding :)
   

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2. D

   Deborah

   Tucson

   118 reviews

   vip
   5.0

   118 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good food and terrific service. Staff is so friendly. You know service is good when you get in and out in about an hour but felt like you were dining for much longer. Food is served quickly while it's still hot and then you are just allowed to enjoy your meal. Thanks, Lexi.
   

   Doughbird - TucsonResponded 2 days ago

   Thank you for the kind words :) We will make sure Lexi gets your shout out!
   

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3. M

   Milo

   Phoenix

   41 reviews

   vip
   5.0

   41 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Ordered two aviators for the three of us. ate one and took the other one home. Both seemed light on the Nueske’s bacon, they were good but seemed less good than previous visits. Our waitperson informed us that they were discontinuing the Weapons Check Ale. I hope they replace it with something other than an IPA. That st stuff is worse than drinking Coors…Wimpy. Or they could keep the Weapons Check👍 .
   

   Doughbird - TucsonResponded 3 days ago

   Thank you for your generous review & awesome feedback. We aim to listen to our guest's, especially when it comes to our rotating menu's. We look forward to hearing from you again!! Thank you & See you soon!
   

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4. D

   Dan

   Tucson

   2 reviews

   vip
   2.0

   2 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   Third time that we have been seated and then waited over 20 minutes for our waiter to come to the table due to ““ some confusion on who was serving us”. We then waited another 15 minutes to actually get our drinks. They have recently changed their menu and got rid of their best appetizer as well as their best mixed drink. The two pizzas that we ordered came out lukewarm and my wife’s drink was made wrong. This place is really gone downhill which is a shame because the ambience is usually pretty nice and the food has been good in the past.
   

   Doughbird - TucsonResponded 4 days ago

   Thank you for sharing your concerns with us. I'm truly sorry that the service felt slower than expected and that the menu changes weren't what you were hoping for. We're always striving to improve both our service and menu offerings to provide the best experience for our guest. If there is anything specific, you'd like to see return to the menu or of there is any other feedback you'd like to share, we'd love to hear it. Hope to see you soon.
   

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5. C

   Cathy

   Phoenix

   25 reviews

   vip
   1.0

   25 reviews

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   The food was cold and the food didn’t come together. Had to return twice Still cold
   

   Doughbird - TucsonResponded 4 days ago

   Thank you for bringing this to our attention, and I sincerely apologize for the disappointing experience during your party. Serving cold food and having dishes arrive at different times is far below the standard we aim to provide. I completely understand how frustrating this must have been, especially during a special gathering. We will do better next time.
   

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6. OT

   OpenTable Diner

   Tucson

   1 review

   3.0

   1 review

   Dined on 16 November 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   The waiter took forever. I was looking forward to the chicken bolognese but they switched it out for the Vodka Rigatoni so I tried that and added the chicken. When it came out, none of the food was hot or even warm. It seemed like it had been left out. The table had two vodka rigatonis and a pizza. The chicken portion was very small and it was super salty.
   

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   Doughbird - TucsonResponded 5 days ago

   Thank you for sharing your concerns with us. I'm truly sorry that the service felt slower than expected and that the menu changes weren't what you were hoping for. We're always striving to improve both our service and menu offerings to provide the best experience for our guests. Please feel free to reach out directly, and we'd be happy to make things right for you. We value your input and hope to have the chance to serve you again soon.
   

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7. J

   Jim

   Indiana

   6 reviews

   vip
   5.0

   6 reviews

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   First time to Doughbird and it was awesome food with great ambience and very nice server. The only thing that was a little slow was getting my beer to my table, the bar was changing kegs and I think they for got about it. Overall the experience was great!
   

   Doughbird - TucsonResponded on 16 November 2024

   Thank you so much for visiting us and for sharing your feedback! We're thrilled to hear you loved the overall experience. We sincerely apologize for the delay with your beer-it's important to us that every aspect of your visit is seamless. Your feedback is invaluable, and we'll work on making our service faster, so your next visit is even better. We hope to see you again soon!
   

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8. D

   Deborah

   Tucson

   118 reviews

   vip
   5.0

   118 reviews

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Terrific dining experience: good food and great service. Thank you, Brooke, for making our evening even more memorable and Lexie for cleaning up the tea that went everywhere without embarrassing us more. We see a lot of folks we know at Doughbird, which is a plus. New menu changes are interesting, but we are still waiting for a chocolate dessert.
   

   Doughbird - TucsonResponded on 16 November 2024

   Thank you so much for the kind words. We will make sure to shout out Brooke and Lexi. I will make sure to mention the chocolate dessert suggestion ;)
   

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9. I

   Ivan

   Tucson

   1 review

   5.0

   1 review

   Dined on 11 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful Dine in! Great Date spot! I had the Crispy chicken and opted for the Mac and cheese side and it was so yummy!
   

   Doughbird - TucsonResponded on 12 November 2024

   Thank you so much for your kind words! We will make sure Lucinda gets her shout out!
   

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10. A

    Ali

    Phoenix

    7 reviews

    vip
    5.0

    7 reviews

    Dined on 8 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Good tasting pizza. Great professional service. Overall, great value.
    

    Doughbird - TucsonResponded on 9 November 2024

    Thank you for the great review and kind words :)
    

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