Downtown Grille

Review summary

1. G

   Greg

   New York City

   7 reviews

   vip
   3.0

   7 reviews

   Dined on 10 November 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Beautiful restaurant with very courteous and knowledgeable bartenders. The food was very good however the service was mediocre at best. Our waiter basically came to our table, no personal introduction and immediately asked us if we were ready to order? What? Did they intend for our party of 4 to only be there for a 1/2 hour? Also, we were seated close to a patio where it was fifty some degrees outside but they apparently insisted on catering to one couple who was out there. Make no sense to me as it was a constant draft during our entire dinner. Overall, the food outweighed everything else and may or may not come back. Well, maybe just to eat at the bar!
   

   Downtown GrilleResponded on 13 November 2024

   Greg, thank you for your honest feedback. I am so sorry to hear that we missed the mark with the attention to detail for your table. We try to give all of our guest top notch food and service. We would love to give you a gift card if you would like to come back in and give us another try. In addition, I would love to be able to gather some more information from you so that we may be able to get to the root of these issues and get it sorted. Thank you, and feel free to email me at the restaurant if you choose. Kindest regards, Jon GM
   

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2. N

   Noel

   Greensboro

   16 reviews

   vip
   4.0

   16 reviews

   Dined on 9 November 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Food, as usual, was well prepared, fresh, and good tasting. The service was not great. We waited a long time for our drinks and the food was served out of order. A bit overpriced when compared against comparable restaurants in the area. Overall, the restaurant tries hard, but they need to work on their consistency.
   

   Downtown GrilleResponded on 13 November 2024

   Thank you so much for your honest feedback. We have a new menu coming out tomorrow and it has specifically been designed for higher level of consistency. We do source our products from 13 different local farms and therefore it is a little more expensive, but we feel the quality is far superior. We look forward to really setting the bar high for you in the future. Warm Regards, Jon GM
   

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3. S

   Sam

   Philadelphia

   34 reviews

   3.0

   34 reviews

   Dined on 8 November 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Good steaks, over seasoned, expensive Good mesl, good for once on awhile
   

   Downtown GrilleResponded on 12 November 2024

   Hi, Sam! We appreciate you choosing to dine with us, and we are glad to hear that you enjoyed good meals, though we're disappointed to hear that the seasoning was not to your taste. We appreciate your feedback, as it helps us to improve the overall dining experience for all of our guests. We hope you'll choose to dine with us again and give us the opportunity to earn some more stars.
   

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4. p

   paula

   Washington DC

   6 reviews

   5.0

   6 reviews

   Dined on 6 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous restaurant! the food was delicious from the hangar steak to the salmon..all cooked to perfection! When we first got there the restaurant was a tiny bit loud, but got better when a large table left! Loved it!!!!
   

   Downtown GrilleResponded on 12 November 2024

   We're so pleased to hear that you loved your dining experience with us, and we love hearing the word "perfection" to describe the cook on our food. We hope you'll be back soon for another fabulous experience!
   

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5. L

   Liz

   Nashville

   3 reviews

   5.0

   3 reviews

   Dined on 3 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Downtown Grille truly sets the bar high for Winston-Salem dining! From the moment you walk in, the ambiance is refreshing and inviting—perfect for a memorable meal. The steak was cooked to perfection, bursting with flavor, and paired beautifully with wines expertly recommended by the knowledgeable staff. Honestly, I can’t imagine why anyone would choose Ryan’s when Downtown Grille offers better service and superior food quality at a similar price point. If you’re looking for an unbeatable dining experience in Winston, this is the place to be!
   

   Downtown GrilleResponded on 12 November 2024

   Wow! Thank you for this lovely review, Liz! We are so glad to hear that everything from the ambiance to the service to the food worked together to give you a full 5-star dining experience. We really appreciate you recommending us so highly, and we look forward to having you as our guest again soon!
   

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6. j

   jo nathan

   Greensboro

   11 reviews

   vip
   5.0

   11 reviews

   Dined on 3 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had a great experience at Downtown Grill. Our server, Andrew, was attentive and gave excellent recommendations. The tuna sashimi appetizer was refreshing with a spicy kick, and our main dishes—Gemelli pasta and Joyce Farm chicken breast—were flavorful and perfectly cooked. The banana pudding for dessert was the best we’ve ever had. The drink and wine selection was impressive, with ideal pairings for our meal. A few minor downsides: the noise level was a bit loud, the lighting was quite bright, and the restroom was a bit of a walk. Additionally, while we enjoyed the meal, the starter bread didn’t feel worth the extra charge, as it was nothing special—many restaurants would offer something more memorable as a complimentary item. Overall: Delicious food, excellent service, and a great drink selection. Highly recommend!
   

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   Downtown GrilleResponded on 3 November 2024

   Hi, Jonathan! Thank you so much for your thoughtful review. We are so pleased to hear that you enjoyed such attentive service from our staff and that the wine pairings with your meals were such a hit. We appreciate all of your feedback, as it helps us know how to continue improving the dining experience for all of our guests. Thank you so much for taking the time to share, and we look forward to the opportunity to serve you again soon!
   

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7. m

   michael

   San Francisco

   13 reviews

   vip
   5.0

   13 reviews

   Dined on 29 October 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Nightly special was sheepshead, which was very good. One person had the pork chop and iceberg wedge, one had salmon, one had chicken. All were very good and no one could eat dessert. Alex took very good care of us. WE will definitely come back soon.
   

   Downtown GrilleResponded on 3 November 2024

   Hi, Michael! We're so pleased to hear that you and your party enjoyed the generous portions of our varied menu options and that our staff provided you with such attentive service. We are looking forward to your next visit!
   

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8. d

   diane

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on 27 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful experience, and the chef went out of his way to accommodate my no-seed oil request. The food was superb, with super fresh ingredients!! Our server went beyond our expectations. She was an oenophile and made brilliant food and wine suggestions. It was such a memorable meal. We cannot wait to return:)
   

   Downtown GrilleResponded 4 days ago

   Wow! This review really made our day, Diane! We are so pleased to hear that our staff not only provided friendly and knowledgeable service but also did such a great job of accommodating your dietary needs to ensure that you enjoyed a memorable meal. We are looking forward to our next opportunity to serve you!
   

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9. OT

   OpenTable Diner

   Greensboro

   1 review

   4.0

   1 review

   Dined on 26 October 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Excellent appetizers and service. We ordered the Szechuan chicken appetizer and the bread service, which were both delicious. The Brussels sprouts and fingerling potatoes were also exceptional. The entrees were good, but not as much of standouts as these.
   

   Downtown GrilleResponded on 27 October 2024

   Thank you so much for letting us know how much you enjoyed your meal with us! We really appreciate you taking the time to leave a review, and we look forward to serving you again soon!
   

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10. A

    Angel

    Raleigh

    5 reviews

    5.0

    5 reviews

    Dined on 26 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    First timing dining at the Downtown Grille and we had a wonderful experience. The food was amazing. Everything we ordered was cooked to perfection and as we requested. Our server was incredible too. He was attentive and personable. The view from the restaurant of the downtown scene at night was beautiful (we dined at 8:45). Would definitely recommend the restaurant and we will be back. Even though the restaurant can get a little noisy, to me it's just a sign that everyone is having a GREAT time!😀
    

    Downtown GrilleResponded on 27 October 2024

    Wow, Angle! We're so pleased to hear you had such a wonderful dining experience with us! We love hearing that not only was the food amazing and the view beautiful but you also received incredible service from our staff. We appreciate you recommending us and we are looking forward to your next visit!
    

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