Dined on 24 November 2024
- Overall 1
- Food 1
- Service 2
- Ambience 1
Picked it as revues were great, have no idea who wrote them but it was terrible. Poor lonely singer belting out standards far too loudly. Staff seemed confused. Ordered a seafood sharing plate that was advertised as for 4-5 people would barely touch 3 as a starter. All you could taste was horrible sauce, thei chicken wings and a $50 bottle of wine came to $280 dollars, still not sure how the maths worked there as sharer was $98 and even with Sunday surcharge that doesn’t work.
All had upset stomach next morning. STAY AWAY is my advice , way too many nicer places to eat close at hand.
Drunken Monkey Cafe Bar & Restaurant BroadbeachResponded on 28 November 2024Thank you for sharing your feedback. We’re very sorry to hear that your experience did not meet your expectations, and we sincerely apologise for the inconvenience caused during your visit.
After reviewing your bill, we found an overcharge of $105, which has been refunded to your account. We have since fixed the issue to ensure this does not happen again.
Your comments about the food and overall experience have been shared with our team, and we are committed to making improvements based on your feedback. We truly appreciate you bringing this to our attention.
Warm regards,
Glacy
Drunken Monkey