Earls Kitchen + Bar - 16th Avenue - Calgary

Earls Kitchen + Bar - 16th Avenue - Calgary reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   Judy

   Calgary11 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Good food and great service. Parking a challenge at 12:30pm. Next time we will go later.
   

   Earls Kitchen + Bar - 16th Avenue - CalgaryResponded 3 days ago

   Hello, Thank you for the 5 stars! We're so happy you enjoyed your visit. Clara Blatz Guest Experience Manager clara.blatz@earls.ca
   

   Is this helpful?

2. C

   Cheryl

   Calgary32 reviews

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 2

   Hostess & Server were great! Food ~ salmon was overdone. I asked for the dressing on the side and it was already on the salad. We were in and out in good time to go to a comedy show at the Southern Jubilee Auditorium. VERY noisy. Hard to hear our conversation.
   

   Earls Kitchen + Bar - 16th Avenue - CalgaryResponded 5 days ago

   Hello, We appreciate you taking the time to leave a review. While we're happy to hear some aspects of your experience were good, we see there’s room for improvement. Your feedback is important to us, and we hope to make your next visit even better! Clara Blatz Guest Experience Manager clara.blatz@earls.ca
   

   Is this helpful?

3. V

   Valentina

   Calgary1 review

   5.0

   Dined on 1 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Incredible food, incredible people, the overall experience is just enjoyable. Staff is kind, helpful and knowledgeable in their roles. Food was nothing short of amazing. Happy hour menu is a 10/10 and the patio is so cozy. Will never not recommend this place!
   

   Earls Kitchen + Bar - 16th Avenue - CalgaryResponded 6 days ago

   Hello, Thank you so much for the 5 stars! We're thrilled to hear you had a great experience. Clara Blatz Guest Experience Manager clara.blatz@earls.ca
   

   Is this helpful?

4. R

   Rosemary VIP

   Calgary101 reviews

   5.0

   Dined on 30 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a nice lunch and our server, Sheridan, was very pleasant and looked after us well. I have, however, noticed that with respect to the Santa Fe Chicken salad which is one of my favourite dishes barely has any avocado ;(
   

   Earls Kitchen + Bar - 16th Avenue - CalgaryResponded 6 days ago

   Hello, Thank you for your amazing review! We're so glad our team could provide you with great service. Your feedback means a lot to us, and we'll be sure to share it with Sheridan. We can't wait to serve you again! Clara Blatz Guest Experience Manager clara.blatz@earls.ca
   

   Is this helpful?

5. A

   Alex

   Calgary4 reviews

   2.0

   Dined on 27 April 2025

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 5

   Unfortunately I had a poor experience. Most notably the food I was served (steak and salmon pressed sushi) was contaminated and gave me food poinoning the next day. Only item I ate that day. Further, when I arrived I ordered water for my baby which was forgotten twice. Then I barley saw the server who was entertaining a large table she knew on personal level and was sitting down with them st times to chat which would have been fine would she have been more attentive to others. Then I ordered a to go fettuccine with chicken and garlic toast but the toast never came. I had to remind the server twice then she vanished and I eventually went to the kitchen to pick it up myself at the kitchen after I paid I understand Everyone can have an off day but this was not the service we usually experience at Earls 16
   

   Earls Kitchen + Bar - 16th Avenue - CalgaryResponded on 29 April 2025

   Hello, We're so sorry to hear that your experience with our service was disappointing. This is not the standard we strive for, and we'd love the opportunity to make it right. Please reach out to me directly so we can learn more and improve moving forward. Clara Blatz Guest Experience Manager clara.blatz@earls.ca
   

   Is this helpful?

6. D

   Dawn VIP

   Calgary2 reviews

   4.0

   Dined on 26 April 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great dinner before the show at Jubilee! Thank you
   

   Earls Kitchen + Bar - 16th Avenue - CalgaryResponded on 30 April 2025

   Hello, Thank you so much for the positive review! We're thrilled to hear you had a great experience. Clara Blatz Guest Experience Manager clara.blatz@earls.ca
   

   Is this helpful?

7. S

   Scott

   Calgary4 reviews

   5.0

   Dined on 23 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service in a polite friendly atmosphere, would definitely recommend this location for a casual lunch.
   

   Earls Kitchen + Bar - 16th Avenue - CalgaryResponded on 25 April 2025

   Hello, Thank you for your amazing review! We're so glad our team could provide you with great service. Your feedback means a lot to us, and we'll be sure to share it with them. We can't wait to serve you again! Clara Blatz Guest Experience Manager clara.blatz@earls.ca
   

   Is this helpful?

8. d

   dianne

   Calgary1 review

   5.0

   Dined on 20 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent Service and good food served piping hot!
   

   Earls Kitchen + Bar - 16th Avenue - CalgaryResponded on 25 April 2025

   Hello, Thank you for your amazing review! We're so glad our team could provide you with great service. Your feedback means a lot to us, and we'll be sure to share it with them. We can't wait to serve you again! Clara Blatz Guest Experience Manager clara.blatz@earls.ca
   

   Is this helpful?

9. t

   therese

   Calgary2 reviews

   1.0

   Dined on 19 April 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   Had a reservation for 8:15, didn’t get seated until 8:45! Meanwhile others that didn’t have a reso, were seated before us. Understandably they were very busy but what’s the point in a reservation if others get service before you. Then once seated, told food would be at least 45 min due to the kitchen being backed up. At this point we only had 45 min before we had to leave for a show. So we ordered fries and a couple of drinks, the fries came right away and clearly were sitting under a heat lamp for awhile. They were hard and over cooked. Inquired about our drinks and was told the bar is backed up and the drinks should come soon. Finally asked for the bill (for fries) and the drinks showed up. Literally had to down the drinks and leave. I get they were busy but had we been told this at the door we would’ve left and gone somewhere else. We left hungry and very annoyed.
   

   Earls Kitchen + Bar - 16th Avenue - CalgaryResponded on 20 April 2025

   Hello Therese, We're so sorry to hear that your experience with our service was disappointing. This is not the standard we strive for, and we'd love the opportunity to make it right. Please reach out to me directly so we can learn more and improve moving forward. Clara Blatz Guest Experience Manager clara.blatz@earls.ca
   

   Is this helpful?

10. N

    Nathalie VIP

    Calgary23 reviews

    2.0

    Dined on 19 April 2025

    1. Overall 2
    2. Food 4
    3. Service 4
    4. Ambience 4

    The noise level is unbearable. We had to shout to each other the whole time. Desperately need soundproofing like a lot of the Earl’ chain. Wont be back for this reason. Sad because the service and food were great!
    

    Earls Kitchen + Bar - 16th Avenue - CalgaryResponded on 20 April 2025

    Hello Nathalie, We're so sorry to hear that your experience with our service was disappointing. This is not the standard we strive for, and we'd love the opportunity to make it right. Please reach out to me directly so we can learn more and improve moving forward. Clara Blatz Guest Experience Manager clara.blatz@earls.ca
    

    Is this helpful?