Earls Kitchen + Bar - Bankers Hall

Earls Kitchen + Bar - Bankers Hall reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Arsenii

   Calgary1 review

   2.0

   Dined 6 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   The waiter was unprofessional towards us. I tried calling him several times, but he ended up walking by and didn't even pay attention. We asked one worker for the bill and waited for about 15 minutes. In the end, no one brought it to us, so I had to ask again. The food was delicious and it was nice to get a "birthday dish", let's call it that. And the weirdest thing is that my friends took a table in my name, because I was late, but in the end I received an email from OpenTable that I was not present at your place and now they will probably charge me another $25 for this. I left a huge amount of money in your establishment, but the attitude of the waiter was such that you should pay me extra, really. I doubt I will ever come to your restaurant again.
   

   Earls Kitchen + Bar - Bankers HallResponded 4 days ago

   Hi Arsenii, thank you for taking the time to share your feedback, as it helps us grow and improve. I'm truly sorry to hear about your recent experience with us. It's incredibly disappointing to know that the service you received did not reflect the high standards we strive to uphold. This is not the kind of experience we want our guests to have, especially on a special occasion. Regarding the OpenTable reservation issue, we completely understand your frustration and would be happy to look into it to help resolve the fee. We value every guest who walks through our doors, and it's clear we let you down this time. I would love the chance to speak with you directly to gather more details and make things right with you. At your convenience, please reach out to me at Yiomara.navarrete@earls.ca
   

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2. S

   Shannon VIP

   Calgary8 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good experience service was fantastic even with our large group
   

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3. A

   Aida

   Calgary2 reviews

   5.0

   Dined on 16 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing service and all the people who worked there were amazing, king and welcoming. My waiter was very sweet and this is my second time coming in! Great restaurent with high quality food
   

   Earls Kitchen + Bar - Bankers HallResponded 4 days ago

   Hi Aida, thank you so much for the 5 star review! I'm so happy to hear you enjoyed your dining experience with us, it really makes our day to hear back from our guests. We hope to welcome you again soon! Yiomara Navarrete | Guest Experience Manager
   

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4. G

   Guy

   Calgary7 reviews

   5.0

   Dined on 15 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was amazing, the food was really good also.
   

   Earls Kitchen + Bar - Bankers HallResponded 4 days ago

   Hi Guy, thank you so much for the 5 star review! We really appreciate your business and feedback. We hope to welcome you again soon! Yiomara Navarrete | Guest Experience Manager
   

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5. A

   Aida

   Calgary2 reviews

   5.0

   Dined on 12 May 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Very polite and sweet staff members! Food and desert were incredible! 10/10
   

   Earls Kitchen + Bar - Bankers HallResponded on 14 May 2025

   Hi Aida, Thank you for your kind review! We look forward to hosting you again soon! Rachelle Hudson - Lounge Manager
   

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6. C

   Curtis

   Toronto / Ontario1 review

   5.0

   Dined on 10 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Jackie is the best server ever! She knew exactly how much of everything we needed and made amazing recommendations. Thank you for making our Mother’s Day celebration so special.
   

   Earls Kitchen + Bar - Bankers HallResponded on 14 May 2025

   Hi Curtis, thank you so much for the amazing review! I'm so happy to hear Jackie took such great care of you, and made your Mother's Day celebration so special! I will be sure to pass along your compliments to her. We hope you visit us again soon! Yiomara Navarrete | Guest Experience Manager
   

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7. R

   Rae

   Calgary1 review

   5.0

   Dined on 9 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Jackie was so awesome!! She made our experience so great
   

   Earls Kitchen + Bar - Bankers HallResponded on 11 May 2025

   Hi Rae, thank you for the 5 star review! We're thrilled to hear Jackie was able to make your experience great, I will be sure to pass along your compliments to her! We hope to welcome you back soon! Yiomara Navarrete | Guest Experience Manager
   

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8. M

   Merary

   Calgary1 review

   5.0

   Dined on 6 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Booked a table for my friends birthday and when we showed up we got the surprise of balloons and a signed birthday card on the table. From the moment we walked in we were well greeted and serviced right away, everyone was excited to have us and we felt it! Thank you Earls! You made our lunch date all the more special! We will definitely be back! Merary and Safiya
   

   Earls Kitchen + Bar - Bankers HallResponded on 11 May 2025

   Hi Merary and Safiya, thank you so much for taking the time to leave us a review! We really appreciate it. I'm so happy to hear you enjoyed your experience with us, and that we were able to make your lunch special! We can't wait to welcome you back. Yiomara Navarrete | Guest Experience Manager
   

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9. M

   Michelle

   Calgary16 reviews

   5.0

   Dined on 6 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food and drinks. Busy place. They comped our drinks as a thanks for waiting. Will be back.
   

   Earls Kitchen + Bar - Bankers HallResponded on 11 May 2025

   Hi Michelle, thank you so much for taking the time to leave us a review! We really appreciate hearing back from our guests. I'm so happy to hear you enjoyed your experience with us, and we can't wait to welcome you back! Yiomara Navarrete | Guest Experience Manager
   

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10. B

    Beatrice VIP

    Calgary2 reviews

    4.0

    Dined on 6 May 2025

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    The cobb salad was really good. Unfortunately the pizza was burnt. I am surprised it was brought to the table that burnt. I had to get back to work so it was eaten. Didn't have time to wait for another pizza
    

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