Earls Kitchen + Bar - Boston - Prudential Center

Review summary

1. OT

   OpenTable Diner

   Greater Boston1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   our server Brandon/Brendan was fantastic. Attentive which was remarkable given the area he had to cover
   

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2. M

   Miranda VIP

   Orlando7 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   10’s all around. Service was impeccable and food was well timed and delicious. Overall great midweek lunch
   

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   Earls Kitchen + Bar - Boston - Prudential CenterResponded 5 days ago

   Hello Miranda, We're thrilled to hear that you enjoyed your midweek lunch at Earls Kitchen + Bar - Boston - Prudential Center! It's wonderful to know that our service and food met your expectations. We always strive to provide impeccable service and delicious meals, so your feedback is much appreciated. We look forward to welcoming you back soon for another 10's! Best regards, The Management Team
   

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3. M

   Marie

   Unspecified1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   It was a good experience ☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️
   

   Earls Kitchen + Bar - Boston - Prudential CenterResponded 5 days ago

   Hello and thank you for taking the time to leave us a 5 star review. We are excited to know you had such a pleasant experience during your most recent visit and we look forward to hosting you again soon.
   

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4. G

   George VIP

   Greater Boston45 reviews

   5.0

   Dined on 8 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food, service and overall experience. The food quality and preparation was outstanding. The Pinot Noir was delicious and a great value. Will come again.
   

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5. P

   Patty VIP

   Greater Boston40 reviews

   4.0

   Dined on 8 March 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   I like this Earls Kitchen location. It is large and lively, and the food has been consistently good when I have visited. It seems that creating an atmosphere where you feel you have to eat and go as promptly as possible is the norm in restaurants, and Earls Kitchen is no different. You're not exactly rushed to order, eat, and go, or keep ordering drinks, but you definitely get the message. It doesn't make for a super-relaxed dining experience, but as mentioned, it seems to be the norm when eating out these days.
   

   Earls Kitchen + Bar - Boston - Prudential CenterResponded 7 days ago

   Hi Patty, thank you for taking the time to leave us a review. I am sorry to know you felt rushed during your most recent visit with us. Please know this is not our standard and we are eager to improve for your next visit. If there is anything we can do to help make this visit right, I would love to chat further in an effort to improve. I can be reached best via email at sarah.rosenstein@earls.ca. Cheers, Sarah Rosenstein - Restaurant Manager
   

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6. L

   Lauren

   Greater Boston1 review

   5.0

   Dined on 8 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic! Service was amazing and food and drinks were delicious!! A little pricey but still worth it!
   

   Earls Kitchen + Bar - Boston - Prudential CenterResponded on 9 March 2025

   Hello and thank you for taking the time to leave us a review. We are thrilled to know you enjoyed our food, service and ambiance. The team at Earls Prudential looks forward to hosting you again soon. Cheers, Sarah Rosenstein - Restaurant Manager
   

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7. E

   Eileen VIP

   Greater Boston257 reviews

   3.0

   Dined on 6 March 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   It was so loud the four of us couldn't hear each other. The food was fine. We were hoping to visit with our friends before a performance nearby, but the restaurant was too loud. My tacos were fine but only the person sitting next to the diner could hear me to converse.
   

   Earls Kitchen + Bar - Boston - Prudential CenterResponded 1 day ago

   Hi Eileen, thank you so much for taking the time to share tour most recent experience with us. I am sorry you were not seated in an area of the restaurant that was perfectly fitted for the ambiance and purpose of your visit. Knowing you also did not enjoy your tacos, I would love a moment to chat further over the phone to ensure we do everything we can to make things right. I can be reached best via email at sarah.rosenstein@earls.ca and hope to hear from you soon. Cheers, Sarah Rosenstein - Restaurant Manager
   

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8. A

   Ann VIP

   Greater Boston9 reviews

   5.0

   Dined on 5 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   I just died at Earl’s fort he first time. I will definitely return. Our server, Lizzie, was welcoming and helpful with ordering. The food was ample ad delicious!
   

   Earls Kitchen + Bar - Boston - Prudential CenterResponded on 7 March 2025

   Hello and thank you for taking the time to leave us a review. We are excited to know you had an enjoyable lunch experience with your server Lizzie and we look forward to hosting you again soon. Cheers, Sarah Rosenstein - Restaurant Manager
   

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9. J

   Joe VIP

   Greater Boston7 reviews

   5.0

   Dined on 4 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always friendly. Always good food. Great energy from the leaders and team.
   

   Earls Kitchen + Bar - Boston - Prudential CenterResponded on 7 March 2025

   Hello and thank you for taking the time to leave us a review. We are thrilled to know you enjoyed our food, service and ambiance. The team at Earls Prudential looks forward to hosting you again soon. Cheers, Sarah Rosenstein - Restaurant Manager
   

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10. E

    Erica

    Greater Boston1 review

    5.0

    Dined on 4 March 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    I loved the experience last night. Andrew was sooooo amazing! I couldn’t ask for a better experience! From the food, drinks and service it was great! I am definitely coming back! Thank you guys for a great night
    

    Earls Kitchen + Bar - Boston - Prudential CenterResponded on 7 March 2025

    Hello and thank you for taking the time to leave us a review. We are thrilled to know you felt so well taken care of by Andrew and our team during your most recent visit and our team at Prudential looks forward to hosting you again soon. Cheers, Sarah Rosenstein - Restaurant Manager
    

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