Earls Kitchen + Bar - Calgary Tin Palace

Review summary

1. R

   Richard

   Calgary

   53 reviews

   vip
   5.0

   53 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Our server Mackenzie and her helpers were outstanding. They were attentive and tuned in to our drink and dinner orders. We couldn't have asked for better service. The ambience was great except for the thump! thump! thump! of the background "music", not really music, but more like just noise. We asked for it to be turned down by the person in charge, and it was, which helped a bit.
   

   Earls Kitchen + Bar - Calgary Tin PalaceResponded today

   Thank you for your review Richard! We're thrilled to hear that you received outstanding service from Mackenzie and the other partners. We’ll be sure to pass along your compliments to her and the rest of the staff—it's always wonderful to hear when our team provides great service. We also appreciate your feedback about the background music. We understand how important the right atmosphere is for a dining experience, and we’re sorry that the volume wasn't quite right during your visit. We’re glad that turning it down helped, and we'll continue to monitor the sound levels to ensure a more comfortable dining environment for everyone. Thanks again for taking the time to share your thoughts. We look forward to welcoming you back soon! Warm Regards, Taryn Svoboda - Guest Experience Manager
   

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2. A

   Alan

   Calgary

   36 reviews

   vip
   3.0

   36 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Drinks were good. Calamari was different from the past but still very good. I had Peppercorn steak. The sauce was very good, however, the steak was tough. Difficult to cut even with a steak knife! My wife had Pulled Chicken Clubhouse. It was good but she would have liked more avocados. Dessert was cheese cake, Carmelized Vanilla. It was okay but we prefer the more traditional type of cheesecake. Service was good but our server seemed rushed even though the restaurant was only half full when we were there. We'll go back.
   

   Earls Kitchen + Bar - Calgary Tin PalaceResponded today

   Thank you for your review Alan! We always appreciate guests reviews and feedback. We’re glad you enjoyed the drinks, calamari, and peppercorn steak sauce.! We apologize that the steak wasn’t up to par and will share your comments with our kitchen team. We also appreciate your wife's suggestion for more avocado and will keep that in mind! We’re sorry the cheesecake didn’t meet your expectations, and we’ll consider your preference for a more traditional style. Thank you for noting the service, and we’ll work with our team to ensure a more relaxed pace for next time. We look forward to welcoming you back soon! Cheers, Taryn Svoboda - Guest Experience Manager
   

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3. A

   Ashley

   Las Vegas

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Prompt service, food came out fast and was delicious!
   

   Earls Kitchen + Bar - Calgary Tin PalaceResponded 1 day ago

   Thank you for your kind review on our restaurant! We are so glad you enjoyed your time at Earls and hope you keep coming back to visit. Cheers, Taryn Svoboda - Guest experience Manager
   

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4. L

   Laura

   Toronto

   5 reviews

   vip
   5.0

   5 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had the best experience and service! Always my go to Earls!
   

   Earls Kitchen + Bar - Calgary Tin PalaceResponded 2 days ago

   Thank you Laura for your kind review! The team appreciates every review and we are so glad you enjoyed the ambience, food and service. We hope you keep coming back to visit us :) Warm regards, Taryn Svoboda
   

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5. M

   Miryam

   Calgary

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Like this place ! One of my favorite in Downtown . Everything is perfect never disappointed ! Great job guys
   

   Earls Kitchen + Bar - Calgary Tin PalaceResponded 1 day ago

   Thank you Miryam for your kind review on our restaurant! The team is so glad you enjoyed the food, ambience and service of our restaurant. We hope you keep coming back to visit and have more 5-star experiences with us. Kind regards, Taryn Svoboda - Guest Experience Manager
   

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6. L

   Linda

   Calgary

   7 reviews

   4.0

   7 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Extensive menu giving great choices. Food is good. Server was fabulous. Attentive at perfect pace. Only negative is that while all above is fabulous, have found Earl’s to really be overpricing their food, resulting in fewer visits.
   

   Earls Kitchen + Bar - Calgary Tin PalaceResponded today

   Thank you so much for sharing your feedback Linda! We're thrilled to hear you enjoyed your overall experience with us. It’s always great to know when our guests appreciate the atmosphere and service. We also value your input about our pricing. We strive to offer high-quality ingredients and a memorable dining experience, which can sometimes reflect in our prices. That said, we understand that value is important, and we’re always looking for ways to improve. We’ll certainly take your comments into consideration as we continue to refine our menu and offerings. Cheers, Taryn Svoboda - Guest Experience Manager
   

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7. B

   Brian

   Calgary

   14 reviews

   4.0

   14 reviews

   Dined on 17 November 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   We arrived at the time for our reservation and were shown to our table right away. The server was prompt with our drinks and answered our questions about the menu. Our main courses came in a quite reasonable time and they were prepared how we requested them. They were excellent. I've had some past experience with Earl's restaurants being dark and quite noisy. This location was also noisy, but, not uncomfortably so. It was also fairly brightly lit. I would visit there again.
   

   Earls Kitchen + Bar - Calgary Tin PalaceResponded 2 days ago

   Thank you Brian for your review! I'm glad your experience was filled with great food and service! We hope you come back to visit us soon. Cheers, Taryn Svoboda - Guest experience Manager
   

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8. M

   Mark

   Calgary

   5 reviews

   5.0

   5 reviews

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding Experience at Earl’s Tin Palace We recently visited Earl’s Tin Palace and chose to sit at the bar—what an excellent decision! Emma, the bartender, made our evening unforgettable. Her warm and attentive service was exceptional from start to finish, and her recommendations were spot on. The four of us couldn’t have been happier with our experience. The food was phenomenal—every dish was perfectly prepared and beautifully presented. Whether it was appetizers, mains, or dessert, the flavors exceeded our expectations. Emma’s skill behind the bar also deserves a special mention. The cocktails she crafted were nothing short of amazing—each one was expertly balanced and delicious. The atmosphere at the bar was lively and welcoming, making it the perfect spot for an enjoyable evening. We will absolutely be back and highly recommend Earl’s Tin Palace to anyone looking for outstanding food and service. Thanks again, Emma, for making our night so special!
   

   Earls Kitchen + Bar - Calgary Tin PalaceResponded on 18 November 2024

   Thank you Mark for your special 5-star review. Your kind words are greatly appreciated by our team and Emma. We are so glad that we can provide these experiences for our guests and hope you keep coming back to visit us. We would love to make more memories with you! Cheers, Taryn Svoboda - Assistant Guest Experience manager
   

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9. R

   Richard

   Calgary

   53 reviews

   vip
   5.0

   53 reviews

   Dined on 14 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   We were a table of four and had an excellent dinner and drinks. Our server, Trina, did an outstanding job for our table.The food was excellent and the drinks were good. The "music" was awful, as usual.
   

   Earls Kitchen + Bar - Calgary Tin PalaceResponded 7 days ago

   Thank you Richard for your review on our restaurant! We are sorry the ambience wasn't to your liking but the team and Trina appreciate your kind words on the food, drinks and service. We hope to see you back soon. Kind regards, Taryn Svoboda - Assistant Guest Experience Manager
   

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10. P

    Palavi

    Calgary

    1 review

    5.0

    1 review

    Dined on 11 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our waitress was incredible, she was so attentive and the food was great as always!
    

    Earls Kitchen + Bar - Calgary Tin PalaceResponded on 12 November 2024

    Hi Palavi, Thank you so much for your kind words and generous review!! I am very happy to hear that your server was able to provide such a wonderful experience for you, and that the food was just as amazing! We look forward to having you back again soon. Cheers, Laura Bonyai - Restaurant Manager
    

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