Earls Kitchen + Bar - Financial District

Review summary

1. J

   Jane

   Toronto

   11 reviews

   vip
   3.0

   11 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 1

   The restaurant was extremely busy. Everyone had derivations but the line up to be seated was chaotic and crowded . The cause of the problems seemed to be several ‘stand up’ work groups. I thought that they had beef booked for Happy Hour some of the groups had trays of food served to them . This meant that although tables were available for reservations the difficulty of staff and customers accessing those tables was much impeded. The noise level in the restaurant was deafening- not at all conducive for a meal with friends . It was a shame because the food and drink service was good and the good very good. It was a shame that the ambience was completely destroyed by the serious overcrowding and noise.
   

   Earls Kitchen + Bar - Financial DistrictResponded today

   Hi Jane, I sincerely apologize for the volume level and overcrowding on the date of your visit. While the number of private event bookings increase during the holiday season, the volume level November 28th was not typical, and not up to the standard we hold at Earls. Please email me directly at paige.redstone@earls.ca for all future reservations and I will always work to ensure a quieter table. Paige Redstone - Guest Experience Manager paige.redstone@earls.ca
   

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2. S

   Sheila

   Toronto

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 5
   3. Service 5
   4. Ambience 3

   We were seated outside - drafty table Offered blankets however our feet were still frozen Staff tried to warm up the area however it wasn’t enough.
   

   Earls Kitchen + Bar - Financial DistrictResponded 1 day ago

   Hi Sheila, Thank you for your feedback. I apologize that you found our patio too cold. At Earls Financial District, we ensure that all reservations are seated indoors, and save our Christmas patio for walk-in options should all indoor tables be reserved! To ensure a cozy table inside, please request our lounge or dining room options upon booking! Paige Redstone - Guest Experience Manager
   

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3. A

   Arizza

   Edmonton

   10 reviews

   vip
   2.0

   10 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   The staff were more concerned about us vacating the table within 90 min more than anything else. We were reminded numerous times which seemed like overkill, we heard it the first time and for 2 people were not planning to stay for an extended period of time. Waiter seemed to be rushing through everything. Would not return
   

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4. A

   Adhip

   Toronto

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had a good experience with our lunch with Ears. The servers were great and food was excellent. Only think we had bit issue was with the seating arrangement, it was bit small and we had to squeeze.
   

   Earls Kitchen + Bar - Financial DistrictResponded 1 day ago

   Thank you for leaving us a great review of your experience of Earls Kitchen + Bar - Financial District. Your feedback has been passed along to our host team so that we can ensure comfortable seating options and work to improve the guest experience. We look forward to welcoming you back soon! Cheers, Paige Redstone - Guest Experience Manager paige.redstone@earls.ca
   

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5. M

   Michael

   Toronto

   2 reviews

   4.0

   2 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great service and great food! You know what you are getting when you eat at Earls!
   

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6. E

   Edward

   Toronto

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The waitress was wonderful. Nice ambiance. Would dine again.
   

   Earls Kitchen + Bar - Financial DistrictResponded 4 days ago

   Thank you for leaving us a great review of your experience of Earls Kitchen + Bar - Financial District. We look forward to welcoming you back soon! Cheers, Paige Redstone - Guest Experience Manager paige.redstone@earls.ca
   

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7. S

   SUSAN

   Toronto

   7 reviews

   5.0

   7 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a pleasure to dine at Earl’s. Great drink menu, really good food. Nice variety on the menu. Staff are friendly and knowledgeable. Reception staff are professional and friendly.
   

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8. R

   Richard

   Calgary

   4 reviews

   vip
   5.0

   4 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome experience. Food and Drink. Service was personable and efficient. Got in and out before the hockey game.
   

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9. V

   Vidya

   Toronto

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Today was my 2nd time at Earl's (150 King St) and I loved the food. It was super delicious. The presentation was excellent. And the ambience was delightful! Definitely coming back soon.
   

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10. B

    Brenda

    Toronto

    12 reviews

    2.0

    12 reviews

    Dined 7 days ago

    1. Overall 2
    2. Food 1
    3. Service 4
    4. Ambience 1

    My dinner had been burned and still was served. I’d had the chicken kung pao at the Bloor location previously and so knew how it can be done. We didn’t send it back because what was the point? The restaurant was a noisy mess and the harried staff really couldn’t have cared less, especially about the complete lack of paper products in the washrooms. The only bright light was the service at our table.
    

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