Earls Kitchen + Bar - Port Coquitlam

Review summary

1. J

   Jim

   Hawaii

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Overall the meals were good, one meal was a little disappointing as she felt the Alfredo sauce wasn't the same as the last time we were there. Staff was great, always coming by to make sure everything was good. The music always seems a little too loud as you have to raise your voice to be heard.
   

   Earls Kitchen + Bar - Port CoquitlamResponded today

   Hello Jim, Thank you so much for the 5-star review! We apologize that all meals weren't made to the usual standard we hold, I will be sure to give this feedback to the chefs and I appreciate you bringing this to our attention. We look forward to serving you again soon! Cheers, Aysha George - Guest Experience Manager
   

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2. P

   Peter

   Vancouver

   8 reviews

   5.0

   8 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A great evening and as always Earls steps up with great service
   

   Earls Kitchen + Bar - Port CoquitlamResponded 4 days ago

   Hello Peter, Thank you so much for the 5-star review! We are thrilled to hear you enjoyed your experience with us, and we look forward to serving you again soon! Cheers, Aysha George - Guest Experience Manager
   

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3. OT

   OpenTable Diner

   Vancouver

   1 review

   2.0

   1 review

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   Service was way to slow The waitress forgot to bring out side plates for the appetizers we waited ten minutes after the appetizers where dropped off Main course took along time to come Rodents running around the tables
   

   Earls Kitchen + Bar - Port CoquitlamResponded 5 days ago

   Hello, We thank you for your honest review, and apologize that your experience wasn't up to standard. I would really like to get in touch with you over the phone and find out more about the experience you had and the service you received. All I would need from you is to email me with a date and a time that would work the best for you and I will ensure to call you. I look forward to hopefully hearing from you soon. My email is aysha.george@earls.ca Cheers, Aysha George- Guest Experience Manager
   

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4. G

   Grant

   Vancouver

   5 reviews

   5.0

   5 reviews

   Dined on 4 December 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Went for our anniversary, as our first date was there and the staff went out of their way to get us our original table (#151) and treated us super special for our anniversary. We even ended up getting our original server, who was efficient and charming as usual. The staff made our occasion even better.
   

   Earls Kitchen + Bar - Port CoquitlamResponded on 4 December 2024

   Hello Grant, Thank you so much for your 5-star review! I am thrilled to hear that our team was able to make your anniversary so special, I can't wait to share this review with them! We hope to host you again soon. Cheers, Sasha Lynne - Assistant Guest Experience Manager
   

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5. S

   Stuart

   Calgary

   1 review

   5.0

   1 review

   Dined on 3 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was amazing, super friendly and made our celebration even better.
   

   Earls Kitchen + Bar - Port CoquitlamResponded on 4 December 2024

   Hello Stuart, Thank you so much for your 5-star review! I am thrilled to hear about your experience here at Earls Poco. We hope to host you again soon! Cheers, Sasha Lynne - Assistant Guest Experience Manager
   

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6. s

   shawn

   Vancouver

   1 review

   5.0

   1 review

   Dined on 30 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   We celebrated our anniversary at Earls and were presented with a lovely card and complimentary dessert. What a thoughtful addition to our dinner! Would recommend this restaurant for any occasion. We had steaks and both were cooked exactly as requested and our server was very attentive and friendly. Thank you Earls in Port Coquitlam for helping make a great dining experience that much more memorable.
   

   Earls Kitchen + Bar - Port CoquitlamResponded on 1 December 2024

   Hello Shawn , Thank you so much for the incredible 5 star review! I am thrilled to hear about your experience here at Earls Poco , and I am so excited to share this review with my team! We look forward to hosting you again! Cheers , Julia Ploss - Assistant Guest Experience Manager
   

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7. D

   Dianne

   Vancouver

   6 reviews

   5.0

   6 reviews

   Dined on 26 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic evening! From the hostess that greeted us to a great dinner and drinks - service from Jackson was 10/10! Apples were hot and tasty, meals were delicious! Jackson talked us into dessert when we thought we were all full! Nice touch with the Happy Birthday card waiting for us on our table. Thank you Jackson and staff for really great evening!
   

   Earls Kitchen + Bar - Port CoquitlamResponded on 27 November 2024

   Hello Dianne, Thank you so much for your 5-star review! I am so thrilled to hear about your experience here with the hosts and Jaxson! I know Jaxson had a spectacular time serving you, and I can't wait to share your review with him. We hope to host you again soon, Sasha Lynne - Assistant Guest Experience Manager
   

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8. C

   Chelsea

   Vancouver

   5 reviews

   5.0

   5 reviews

   Dined on 24 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a fantastic work Christmas party last night. Earls was amazing right from making the reservation to the amazing level of service our whole group received. Will plan group nights at Earls again :)
   

   Earls Kitchen + Bar - Port CoquitlamResponded on 24 November 2024

   Hello Chelsea, Thank you so much for your kind review! I am thrilled to hear about the amazing service your group received here at Earls Poco! We hope to host you again soon. Cheers, Sasha Lynne - Assistant Guest Experience Manager
   

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9. T

   Ted

   Vancouver

   1 review

   2.0

   1 review

   Dined on 22 November 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Sushi was very weak in flavor. Wrong order of sushi came. Reordered sushi and very disappointed with the spicy California roll. Very salty. Waitress spilled soya sauce . Very Friendly staff. Just seem very inexperienced.
   

   Earls Kitchen + Bar - Port CoquitlamResponded on 24 November 2024

   Hello Ted, We thank you for your honest review, and apologize that your experience wasn't up to standard. I would love to hear about your visit and find out more about what we could have done to make this a 5-star experience. I look forward to hearing from you! My email is juliana.galan@earls.ca Cheers, Juliana Galan Day Manager
   

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10. k

    kiran

    Vancouver

    19 reviews

    5.0

    19 reviews

    Dined on 21 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had a birthday lunch here today for a gf. Sasha the manager went above and beyond and bought the birthday girl a bouquet of flowers. Dani was our server, she was so kind and attentive. She gave the bday girl dessert at the end. Such great food and great service!
    

    Earls Kitchen + Bar - Port CoquitlamResponded on 22 November 2024

    Hello Kiran, Thank you so much for your kind review! I am so thrilled you and girlfriends had an amazing time here at Earls Poco with Dani, I can't wait to share your review with her! I am so happy she loved her flowers! We hope to see you again soon, Sasha Lynne - Assistant Guest Experience Manager
    

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