Earls Kitchen + Bar - Sherwood Park

Review summary

1. S

   Scott

   Edmonton

   2 reviews

   4.0

   2 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food was good. Ordering became difficult as wait staff work off tablets which rely on wifi and the wifi was down. Staff had to actually use their personal telephones as a hotspot to overcome this. Food was good, staff good but overall this hurt the rating.
   

   Is this helpful?

   Report
2. K

   Krista

   Edmonton

   3 reviews

   4.0

   3 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 3
   3. Service 2
   4. Ambience 4

   We arrived a bit early for our reservation but we were seated quickly. However, the waitress didn't come to our table until our reservation time started, 20 minutes later. She was attentive but obviously got overwhelmed as the restaurant got busier. The wine list is full of brands that I have never heard. She paid careful attention to my lactose intolerance. Almost too much. She must have stopped by the table at least 5 times to double check on things. Food was prepared well, sushi appetizer would have been better with wasabi, patner's meal (tuna bowl) was bland so he requested soy sauce. Great atmosphere. We went, we ate, we won't be back.
   

   Is this helpful?

   Report
3. P

   PD

   Edmonton

   1 review

   1.0

   1 review

   Dined on 2 November 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   We were not a big fan of their zero proof cocktail. Mainly the mule and the italian spritz. Very average for a place like this. They were so watered down. No flavour one tasted like sparking water and the other was watered down fanta. I think we had way way better than this even at not so popular places. While the angry lettuce chicken and wings were ok, the chicken brie sandwich was horrible. For that price, it was expecting something better. Bread seems to be stale. On top of that our servings plate took a while to come but they didnt bother wiping them down. Such a horrible experience. I'd rather drive further and go to Cactus. Never been disappointed there.
   

   Earls Kitchen + Bar - Sherwood ParkResponded on 2 November 2024

   Hello, Thank you for reviewing our restaurant. I am sorry to hear about your experience. I would like to chat with you about this further if you are willing to do so. You can reach me at taylor.haan@earls.ca. I look forward to hearing from you. Taylor Haan Day Manager
   

   Is this helpful?

   Report
4. G

   Gerard

   Edmonton

   4 reviews

   4.0

   4 reviews

   Dined on 25 October 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   Great place to spend an evening over a good meal.
   

   Earls Kitchen + Bar - Sherwood ParkResponded on 27 October 2024

   Hello Gerard, Thank you so much for leaving a 5 star review of our restaurant! We look forward to seeing you again soon :) Taylor Day Manager
   

   Is this helpful?

   Report
5. JS

   JohnS

   Montreal

   4 reviews

   4.0

   4 reviews

   Dined on 19 October 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Price/value is out to lunch. A burger with maybe has 5 bucks worth of goods in it and takes a fair amount of effort to prepare is 25 bux…semi reasonable imho, given the state of the economy that tax and spend government has put us in…. A $12 strip loin that is super simple to plate (less actual “work” than a burger) and the want 60 bux? That’s nuts. Then the tip “suggestion “ of 18, 20, and 25% on these inflated prices is presumptuous. A 15% tip has inflated 20% with the 20% increase in prices on the menu…yet they are looking for a bigger payout on the inflated prices… At the prices they charge they should be able to pay their staff fairly. The greed shows through. I guess that’s why it was not anywhere near a full house on a Friday evening at prime dinner hour…people that can’t afford the huge tip are taking the advice “if you can’t afford a huge tip, you can’t afford to eat out” It will be interesting to see which stores survive.
   

   Is this helpful?

   Report
6. S

   Scott

   Edmonton

   1 review

   5.0

   1 review

   Dined on 7 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was amazing, best I have seen in a while. Give your staff a raise
   

   Earls Kitchen + Bar - Sherwood ParkResponded on 10 October 2024

   Hi Scott, Wow! Thank you so much for your 5 star review. We look forwards to having you back again soon :) Taylor Day Manager
   

   Is this helpful?

   Report
7. S

   Sydney

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined on 28 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was great and quick. Servers were all extremely nice and ensured our table was clear and always checked on us. Food was great as well and we will for sure be back!
   

   Earls Kitchen + Bar - Sherwood ParkResponded on 5 October 2024

   Hi Sydney, We are so happy to hear you had a great experience, thank you for your 5 star review! We look forward to having you back soon! Taylor Day Manager
   

   Is this helpful?

   Report
8. O

   Olivia

   Edmonton

   1 review

   2.0

   1 review

   Dined on 21 September 2024

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 4

   Our server was great but the food was not that great, my pizza was like eating a cracker, literally could have snapped it in half and my boyfriend got the tuna ahi? bowl which had really hard chucks of what seemed like kale in it, the sushi was good though but our main courses were just ok.
   

   Earls Kitchen + Bar - Sherwood ParkResponded on 27 September 2024

   Hello Olivia, Thank you for reviewing our restaurant. I am sorry to hear about your experience. I would like to chat with you about this further if you are willing to do so. You can reach me at taylor.haan@earls.ca. I look forward to hearing from you. Taylor Haan Day Manager
   

   Is this helpful?

   Report
9. H

   Heather

   Edmonton

   2 reviews

   5.0

   2 reviews

   Dined on 20 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great lunch with old time friends. Quiet outdoors at 1 p.m. Food is always fresh and tasty. Two of us had the Cobb salad. Nice presentation.
   

   • 

   Earls Kitchen + Bar - Sherwood ParkResponded on 10 September 2024

   Hi Heather, Thank you so much for your 5 star review! Our Cobb Salad is a favourite around here and we are happy to hear you enjoyed it as much as we do. We look forward to having you back soon! Taylor Day Manager
   

   Is this helpful?

   Report
10. C

    Colette

    Edmonton

    5 reviews

    4.0

    5 reviews

    Dined on 2 August 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4

    The food was great as always. I guess we haven’t eaten out for awhile as we were surprised at the increased price of all food in the menu. Even though the service and food was great we thought the price of everything was a bit much. It’s hard for a family to go out for a meal now. We always realize the price of meat, produce, etc has also gone up and this must be passed on to the consumer. All In all we love going to Earls.
    

    Earls Kitchen + Bar - Sherwood ParkResponded on 6 August 2024

    Hi Colette, thank you very much for the review. I appreciate you choosing us for dining out. I am sorry you found our prices a bit too much. I will pass your feedback along to our head office. If there is anything else I can do please do not hesitate to reach out asamuelson@earls.ca. Thank you Colette, Ashley Samuelson General Manager
    

    Is this helpful?

    Report