Earls Kitchen + Bar - Southcentre

Earls Kitchen + Bar - Southcentre reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. C

   Christy VIP

   Calgary / Southern Alberta16 reviews

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   We are regulars at Earls, but last night our server all but ignored us for the first 20 min, then she barely served us when she came around, we would have to have other servers go find her for us. The food was just ok, drinks were good. Value isn’t there, as it’s just as pricey as some higher end restaurants that are 10/10 service and food.
   

   Earls Kitchen + Bar - SouthcentreResponded 5 days ago

   Thank you for being a loyal guest at Earls. We're truly sorry to hear about the service and food falling short on your recent visit — that’s not the experience we aim to provide. We appreciate your honest feedback and will be addressing this with our team. We’d love the chance to make it right and hope to welcome you back for a much better experience soon. Cheers, Taryn Svoboda - Guest Experience Manager
   

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2. K

   Ken

   Vancouver / British Columbia5 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   Our server took forever to get our bill. That might be an isolated incident, but caused me to have a lower tip and service rating
   

   Earls Kitchen + Bar - SouthcentreResponded 5 days ago

   Thank you for your feedback. We’re sorry to hear about the delay in receiving your bill — that’s definitely not the experience we strive for. We understand how important timely service is, and we’ll address this with our team to ensure it doesn’t happen again. We appreciate your honesty and hope you’ll give us another chance to provide you with a smoother experience next time. Cheers, Taryn Svoboda - Guest Experience Manager
   

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3. C

   Carol VIP

   Calgary / Southern Alberta14 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   It was very busy so the service was not very good. The food was very good. It was very noisy because it was so busy. Just for breakfast it was way too expensive.
   

   Earls Kitchen + Bar - SouthcentreResponded 5 days ago

   Thank you for your feedback. We’re glad to hear you enjoyed the food, though we’re sorry the busy atmosphere impacted your experience. We understand that noise and slower service can be frustrating, and we appreciate you bringing it to our attention. We’ll share your comments with our team and hope to provide a more relaxing and well-rounded experience next time. Cheers, Taryn Svoboda - Guest Experience Manager
   

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4. B

   Brent

   Calgary / Southern Alberta18 reviews

   4.0

   Dined on 16 May 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Typical Earls. Overall a good showing. Food was good. Service was good. They should consider some acoustic treatments.
   

   Earls Kitchen + Bar - SouthcentreResponded 5 days ago

   Thanks for your feedback! We’re happy to hear you enjoyed the food and service. We look forward to welcoming you back soon! Cheers, Taryn Svoboda - Guest Experience Manager
   

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5. D

   Dale VIP

   Calgary / Southern Alberta9 reviews

   3.0

   Dined on 14 May 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 1

   Sorry the noise level is beyond acceptable. l felt like I was shouting at my partner the entire meal.
   

   Earls Kitchen + Bar - SouthcentreResponded on 16 May 2025

   Thank you for your feedback, and we're truly sorry to hear that the noise level affected your dining experience. We understand how important a comfortable atmosphere is, especially when you're trying to enjoy a conversation. Your comments have been shared with our team, and we're actively exploring ways to create a more balanced environment for all our guests. We hope you'll consider giving us another chance in the future. Cheers, Taryn Svoboda - Guest Experience Manager
   

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6. H

   Hal

   Calgary / Southern Alberta18 reviews

   5.0

   Dined on 13 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Kirstin’s service was superb. Food and cocktails were excellent and personalized. My business associate was very impressed.
   

   Earls Kitchen + Bar - SouthcentreResponded 5 days ago

   Thank you so much for the kind words! We’re thrilled to hear that Kersten provided superb service and that both the food and cocktails hit the mark. We’ll be sure to pass your compliments along to Kersten and the team. We look forward to welcoming you back again soon! Cheers, Taryn Svoboda - Guest Experience Manager
   

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7. P

   Peggy VIP

   Calgary / Southern Alberta47 reviews

   5.0

   Dined on 12 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such attentive service from our excellent waitress and other staff members. I think her name maybe Darby (?).
   

   Earls Kitchen + Bar - SouthcentreResponded on 13 May 2025

   Hi Peggy! Thank you so much for your kind words! We’re thrilled to hear you had such attentive service from Darby and the rest of our team. I’ll be sure to pass along your compliments — it means a lot to all of us. We look forward to welcoming you back again soon! Juliana Katkic Guest Experience Manager Juliana.katkic@earls.ca
   

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8. C

   Cheyenne

   Calgary / Southern Alberta1 review

   5.0

   Dined on 12 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Booked for Mother's Day. I loved how everyone wished my wife for the occasion..!! Seating was almost immediate even though we got there a little earlier. Service was amazing right from the greeting to seating and service. The menu is varied so there is something for everyone. I also really liked their drinks menu which had quite a variety. The location is central (if you live in SW Calgary) while it’s busy it’s not extremely noisy so you can have a conversation without interruption. The decor layout is very chic, comfortable and sophisticated. This was our first visit but after yesterday we will be going back and would definitely recommend this for a great meal and social occasion.
   

   Earls Kitchen + Bar - SouthcentreResponded on 13 May 2025

   Hi Cheyenn, Thank you so much for the wonderful review! We’re delighted to hear that your Mother’s Day celebration was such a positive experience. From the warm greetings to the atmosphere and menu variety, it’s great to know we hit the mark for you and your family. We truly appreciate your kind words and recommendation, it means a lot to our entire team. We look forward to welcoming you back for many more visits! Juliana Katkic Guest Experience Manager Juliana.katkic@earls.ca
   

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9. L

   Lisa

   Calgary / Southern Alberta11 reviews

   5.0

   Dined on 11 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was awesome food impeccable. Haven’t been there since it opened at the mall. Was seated quickly with a very pleasant smile. Server was great and very attentive. The only complaint is when we were leaving the 3 girls( hostess station) as we were leaving said nothing. Personally have a wonderful evening would’ve been a nice gesture
   

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   Earls Kitchen + Bar - SouthcentreResponded on 13 May 2025

   Hi Lisa, Thank you for taking the time to share your experience with us! We're so glad you enjoyed the food and attentive service, and that your visit overall was a positive one. I do apologize that your farewell wasn’t as warm as your welcome, this is something we take seriously, and I’ll be sure to follow up with our team to ensure we’re making every guest feel appreciated from start to finish. We hope to see you again soon and make your next visit even better! Juliana Katkic Guest Experience Manager Juliana.katkic@earls.ca
   

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10. A

    Alan VIP

    Calgary / Southern Alberta3 reviews

    5.0

    Dined on 9 May 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great service and food experience. Definitely will be back soon 👍🏻👍🏻👍🏻 Kenny (our server) was very friendly, courteous and attentive. Great service.
    

    Earls Kitchen + Bar - SouthcentreResponded on 9 May 2025

    Thank you for the great review! We're so glad you enjoyed both the food and the service—it means a lot to hear. We look forward to welcoming you back again soon for another great experience! Cheers, Taryn Svoboda - Guest Experience Manager
    

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