Earls Kitchen + Bar - St. Albert

Review summary

1. A

   Ammanda

   Edmonton2 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank you Seth for your excellent service, food was delicious as well. Always love coming to Earls for a date night❤️
   

   Earls Kitchen + Bar - St. AlbertResponded 5 days ago

   Hello Ammanda, Thank you for visiting the restaurant and leaving a 5 star review, we truly appreciate it! It is great to hear that Seth took such good care of you and we will be sure to recognize him for it. Looking forward to seeing you again soon. Sincerely, Michael Gange-Harris General Manager.
   

   Is this helpful?

2. A

   Analia VIP

   Edmonton13 reviews

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love St. Albert Earls. Great service. Great food. I’m never disappointed
   

   Earls Kitchen + Bar - St. AlbertResponded on 2 March 2025

   Hello Analia, Thank you for visiting the restaurant and leaving a 5 star review, we truly appreciate it! Sincerely, Michael Gange-Harris General Manager.
   

   Is this helpful?

3. T

   Tina

   Edmonton2 reviews

   5.0

   Dined on 28 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great dinner with great friends service was awesome. Food was great thank you.
   

   • 
   • 

   Earls Kitchen + Bar - St. AlbertResponded on 28 February 2025

   Hello Tina, Thank you for visiting the restaurant and leaving a 5 star review, we truly appreciate it! I am happy to hear our team took such great care of you and. Looking forward to seeing you again soon! Sincerely, Michael Gange-Harris General Manager.
   

   Is this helpful?

4. C

   Cynthia

   Edmonton2 reviews

   5.0

   Dined on 25 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent customer service and great food-we went for lunch to celebrate a birthday and exceptional service from our server, a visit from the daytime manager and restaurant manager! They made our visit a delightful experience and topped it off with a complimentary birthday dessert!
   

   Earls Kitchen + Bar - St. AlbertResponded on 28 February 2025

   Hello Cynthia, Thank you for visiting the restaurant and leaving a 5 star review, we truly appreciate it! I am happy to hear our team took such great care of you and. Looking forward to seeing you again soon! Sincerely, Michael Gange-Harris General Manager.
   

   Is this helpful?

5. L

   Lynn

   Edmonton3 reviews

   5.0

   Dined on 24 February 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Enjoyed a nice dinner with friends. Only disappointment was no recognition for our friends birthdays even though we had told them it was for a birthday celebration.
   

   Is this helpful?

6. A

   Analia VIP

   Edmonton13 reviews

   5.0

   Dined on 23 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lauren was great!!! Food was and the great drinks awesome
   

   Earls Kitchen + Bar - St. AlbertResponded on 23 February 2025

   Hello Analia, Thank you for visiting the restaurant and leaving a 5 star review, we truly appreciate it! I am happy to hear you had a great visit and we will be sure to recognize Lauren. Looking forward to seeing you again soon! Sincerely, Michael Gange-Harris General Manager.
   

   Is this helpful?

7. M

   Melony

   Edmonton2 reviews

   2.0

   Dined on 22 February 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 1

   Short staff, inexperienced staff. Manager took food/ drink orders. Sat at the table for 30+ minutes, no drinks, no service. Even struggled to get the server's attention when we wanted the bill. Other customers seemed just as frustrated/dissatisfied, made for an unpleasant atmosphere
   

   Earls Kitchen + Bar - St. AlbertResponded on 22 February 2025

   Hi Melony, Thank you for sending in feedback about your visit yesterday. I am sorry to hear you had such a poor experience and I will be sure to follow up with my team to see what the issues were. I would like to offer you and a guest a complementary experience if you would like to visit us again. My email is mgangeharris@earls.ca. Sincerely, Michael Gange-Harris General Manager.
   

   Is this helpful?

8. C

   Cassandra

   Edmonton3 reviews

   4.0

   Dined on 21 February 2025

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 2

   The Host at the door stared at me till finally I said hello to them and then they responded with Hi. The Waiter was great but he didn’t talk loud enough and the restaurant got loud so we kept on having to ask him to repeat himself. The food was great but it took a while for our drinks to come and our appetizers then all of a sudden our main meal was arriving and we didn’t even finish the appetizers. All and all the West Edmonton Earls is better than the St Albert Earls.
   

   Earls Kitchen + Bar - St. AlbertResponded on 22 February 2025

   Hello Cassandra, Thank you for visiting the restaurant and giving us a 4 star review. I am sorry to hear that the timing of your drinks and appetizers was not ideal. I will be sharing your feedback with our team to help address the opportunities you mention. If you have any other feedback feel free to email me, mgangeharris@earls.ca. Sincerely, Michael Gange-Harris General Manager.
   

   Is this helpful?

9. D

   Dennis

   Edmonton18 reviews

   5.0

   Dined on 21 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great atmosphere great staff and great food! Always a great time !
   

   Earls Kitchen + Bar - St. AlbertResponded on 21 February 2025

   Hello Dennis, Thank you for visiting the restaurant and leaving a 5 star review, we truly appreciate it! I am happy to hear you enjoyed your visit and we look forward to seeing you again soon! Sincerely, Michael Gange-Harris General Manager.
   

   Is this helpful?

10. D

    Dennis

    Edmonton18 reviews

    5.0

    Dined on 16 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Always a great time dining at Earls St Albert and the lounge renovations are very nice
    

    Earls Kitchen + Bar - St. AlbertResponded on 20 February 2025

    Hi Dennis! Thank you for visiting the restaurant and leaving a 5 star review, we truly appreciate it! If there was anything we could have done to improve your experience I would love to hear it. Feel free to email me at your convenience, Jessica.hunt@earls.ca. Sincerely, Jessica Hunt Lounge Manager.
    

    Is this helpful?