Earls Kitchen + Bar - Station Square

Review summary

1. Z

   Z

   Vancouver

   1 review

   1.0

   1 review

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   Slow service on my birthday dinner, made me late to an appointment afterwards.
   

   Earls Kitchen + Bar - Station SquareResponded today

   Hi Z, My name is Ellen Barbour and I am the General Manager of Earls Station Square. I sincerely apologize for the poor experience & extremely slow service you had. At Earls we especially pride ourselves on creating memorable moments for our guests and we love celebrating special occasions and I am so sorry that we let you down and fell short of what we are usually known for. I would love the opportunity to make this up to you. Please reach out to me directly at ebarbour@earls.ca, and I would personally love to invite you back in for a "take two" on your birthday dinner and treat you to the high level of hospitality that you should have had the first time. Please let me know what day and time works best for you, and I will personally arrange all the details! Regards, Ellen
   

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2. J

   Jennifer

   Vancouver

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great service. Friendly staff and very accommodating.
   

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3. M

   Michael

   Vancouver

   9 reviews

   vip
   5.0

   9 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dan is a great manager. He greeted us at the front for our booking to welcome us back. On a previous visit Dan surprised us with an amazing experience. He knew that my partner was vegan. There was no dessert options for vegans. He surprised us by picking up some vegan ice cream so that she could enjoy a dessert with me. Dan goes above and beyond. He is professional and accommodating. Our server Kelly is also wonderful. We always have a great experience with her. It was a great night with consistently good food and wonderful service. I had the Cajun chicken with potato salad and Caesar salad. My partner had the Santa Fe salad with crispy tofu. My only feedback for change would be for the restaurant to offer a couple of vegan options for desserts. A vegan chocolate mousse would be a cool option. There are a lot of people that are lactose intolerant so it would be only for vegans.
   

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4. L

   Leann

   Vancouver

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our meals were delicious and not over priced. The steak was cooked perfectly, melt in your mouth, and not over seasoned and the grilled vegetables just right. Prawns were sautéed perfectly. Ribs were melt in your mouth and chicken moist and tender. Servers were very friendly and helpful and knew if you needed something. Overall a wonderful experience and one we will be repeating.
   

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5. A

   Adia

   Vancouver

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I really enjoyed my time here. I’m glad I came here to celebrate my birthday. The only con is that there was no birthday mention/wishes from anyone
   

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6. a

   ana

   Vancouver

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We go to this earls location multiple times a year for various birthdays and celebrations and just casual dining. However, last night’s experience was probably in the top 3. Cedric went above and beyond making sure everyone at our table (including the kids!) felt comfortable and welcome. From offering to bring out the kids’ food before everyone else’s to surprising us with complimentary Prosecco and lava cakes in honour of my husband’s birthday to being super helpful, accommodating, and proactive — he was truly 10/10. Earls went above and beyond last night and Cedric really made sure that happened. Thank you so much.
   

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7. OT

   OpenTable Diner

   Vancouver

   3 reviews

   vip
   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Cedric and Hillary has given us an exceptional experience at earls station square. They both have provided us more than expected. Always a pleasure being served by Earls staff.
   

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8. L

   Lynn

   Vancouver

   29 reviews

   5.0

   29 reviews

   Dined on 21 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a very tasty lunch but the best part was our wonderful servers Kelly and Ayla. They were so attentive and so much fun. Will definitely go back and hopefully see them again.
   

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9. K

   Kali

   Vancouver

   1 review

   5.0

   1 review

   Dined on 21 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Excellent service and food! I never get tired of coming to this restaurant. Love their Hunan Kung Pao and cajun chicken sandwich the most. Positive vibes coming from all the staff too. Highly recommend.
   

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10. S

    Sandra

    Vancouver

    6 reviews

    vip
    5.0

    6 reviews

    Dined on 17 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    I found the music and noise level a bit too loud - a few notches lower and you don’t have to speak loudly across the table. However, I love the decor. The menu is great. My family really appreciates that you have a lot of items on your plant-based menu - not just a veggie burger. We have a vegan in our family and finding a place that has a good menu with diverse and interesting meal options for everyone is really rare.
    

    Earls Kitchen + Bar - Station SquareResponded today

    Thank you for taking the time to review your experience. I'm so thrilled to hear you had an amazing time with us. We look forward to having you join us again soon! Skeena Shewman- Lounge Manager
    

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