Earls Kitchen + Bar - Yaletown - Vancouver

Review summary

1. C

   Carrie VIP

   Vancouver3 reviews

   5.0

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and food, ambiance, was excellent. Good place to chill and munch out before the game
   

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2. c

   conniek

   Vancouver4 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 5

   My vegetables were cold, the steak was so cold that the truffle butter sauce didn’t melt. I should have sent it all back, but we had a nice server and she was busy.
   

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3. J

   Jiaying VIP

   Vancouver3 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Steak is a bit salty today but otherwise pretty good
   

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4. OT

   OpenTable Diner

   Seattle3 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We needed a good dinner the evening we visited Earls and we were blown away with the food and service. But the service was amazing! We both commented on how Justine was great and we recently ate at a Michelin star restaurant and Justine put them to shame. Thanks for making an average night a fantastic night.
   

   Earls Kitchen + Bar - Yaletown - VancouverResponded 6 days ago

   Hi there, Thank you so much for the 5-star review! I am delighted to hear you enjoyed your time here and that Justine went above and beyond for you and your party. We are looking forward to hosting you again soon! - Maia Holmes | Guest Experience Manager | Earls Yaletown
   

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5. A

   Andrea

   Vancouver1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and ambience! The tall, blonde waiter was very friendly, I’m so sorry I forgot his name.
   

   Earls Kitchen + Bar - Yaletown - VancouverResponded 6 days ago

   Hi Andrea, Thank you so much for the 5-star review! I am delighted to hear you enjoyed your time here. We are looking forward to hosting you again soon! - Maia Holmes | Guest Experience Manager | Earls Yaletown
   

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6. S

   Susan

   Vancouver1 review

   2.0

   Dined 7 days ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 2

   We were sat in covered /heated area but got wet from roof. Let waitress know. Did not get moved. After 1 hour had to ask host to place order. When bottle corking took place, cork was ripped in two and had to be unopened after many attempts. Drinks were forgotten and wine had to be poured by us. When asked for take out box, it was also forgotten. Two birthdays to celebrate and disappointing.
   

   Earls Kitchen + Bar - Yaletown - VancouverResponded 7 days ago

   Hi there, Thank you so much for taking the time to write the review! I am so sorry to hear you were not satisfied with your visit with us and that you didn't feel taken care of on such a special celebration. This is completely not our standard. Please reach out to me personally at maia.holmes@earls.ca because I would love to invite you for a redemption experience and make it up to you. - Maia Holmes | Guest Experience Manager | Earls Yaletown
   

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7. OT

   OpenTable Diner

   Vancouver3 reviews

   3.0

   Dined on 8 March 2025

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 4

   Overall “good” experience, but the service was not the best , there was a waitress who was offering us always drinks more expensive, and when we ask for the bill, we had to wait at least 40 minutes, i don’t remember exactly the name, but was an asian blonde girl, considering all these points, my points are 3 out of 5.
   

   Earls Kitchen + Bar - Yaletown - VancouverResponded 7 days ago

   Hi there, Thank you so much for taking the time to write the review! I am so sorry to hear you were not satisfied with your visit with us and that the service you received was not up to our usual standard. I would love to hear more about your experience and how we could make it up to you. Please feel free to reach out to me personally at maia.holmes@earls.ca because I would love to set up a redemption experience for you and your party. I look forward to hearing from you. - Maia Holmes | Guest Experience Manager | Earls Yaletown
   

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8. K

   Kenneth VIP

   Calgary6 reviews

   4.0

   Dined on 6 March 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   Very loud casual dining experience. Except being to loud, it was exactly as expected.
   

   Earls Kitchen + Bar - Yaletown - VancouverResponded on 7 March 2025

   Hi Kenneth, Thank you for taking the time to share your feedback! I understand that noise levels can be an issue for some guests, and I truly appreciate you bringing it to our attention. If you have any further suggestions or thoughts, feel free to contact me at maia.holmes@earls.ca, as I would love to make your next visit a 5-star experience. We look forward to welcoming you again soon! - Maia Holmes | Guest Experience Manager | Earls Yaletown
   

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9. p

   peggy

   Vancouver1 review

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Welcoming staff, excellent service, fantastic food, clean and beautiful decor, unbelievable reasonable affordable menu, in summary, amazing, memorable dinning experience.
   

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10. K

    Kirstin VIP

    St. Louis49 reviews

    4.0

    Dined on 2 March 2025

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    Excellent experience for my husband. I cannot recommend for vegans or those with gluten free needs. Fantastic staff. Incredibly dog friendly. Beautiful decor.
    

    Earls Kitchen + Bar - Yaletown - VancouverResponded on 4 March 2025

    Hi there, Thank you for taking the time to share your feedback! I am so glad to hear that your husband had an excellent experience with us, and that you enjoyed our staff, decor, and dog-friendly atmosphere. I understand that vegan and gluten-free options are important, and we'll continue working to improve our offerings for all dietary needs. If you have any further suggestions or thoughts, feel free to reach out to me at maia.holmes@earls.ca, as I would love to make your next visit a 5 star experience. We look forward to welcoming you again soon! - Maia Holmes | Guest Experience Manager | Earls Yaletown
    

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