El Chorro

Review summary

1. J

   Jennifer

   VIP

   London

   13 reviews

   5.0

   13 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was really enjoyable. Actually hot when it arrived at the table. It was nice to have a complete meal instead of the suddenly popular a la carte menu. Looking forward to our next visit.
   

   El ChorroResponded today

   Dear Jennifer, We are thrilled you had a pleasant dining experience with us at El Chorro. Ensuring meals are served hot and satisfying is a priority, and it’s wonderful to know that you appreciated the full-course options. We look forward to welcoming you back soon for another memorable meal. Warm Regards, The Management Team at El Chorro
   

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2. K

   Kelley

   Phoenix

   4 reviews

   5.0

   4 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Excellent patio table in view if the large fireplace and under the mature oaks. We had brunch with old friends we haven’t seen in a while and the staff let us linger a very long time. My dining partners had brunchy items and seemed to like them; I had a Waldorf salad that was fresh but just okay. I wouldn’t recommend it—-overpriced and very little food. Overall we are glad we went to El Chorro for the ambiance and the beautiful setting,
   

   El ChorroResponded 6 days ago

   Dear Kelley, We appreciate you for your generous review and particularly for mentioning how much you enjoyed sitting outside on our patio with the beautiful views of Camelback Mountain. We are happy to know that our staff did an excellent job taking care of you. Our team works incredibly hard, and we will enjoy sharing your compliments with them. Having said that, we have taken additional note of your comments as we are always striving to enhance our guest satisfaction. We all look forward to seeing you again at El Chorro! Warm Regards, The Management Team at El Chorro
   

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3. G

   Gail

   VIP

   Seattle

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an outstanding brunch today at El Chorro. Lovely atmosphere, beautiful warm December day. Service was excellent and our meals were as well. Will definitely come back and plan to try dinner too. Overall , our experience was wonderful. Sticky buns are to die for!
   

   El ChorroResponded 6 days ago

   Dear Gail, At El Chorro, we believe in showcasing a menu inspired by local flavors and creating a memorable experience with our ambiance. It is a pleasure to hear about your time with us, and we appreciate you mentioning the delicious food served by our devoted associates. The Sticky Buns is a guest favorite, and we were glad to see you enjoyed it so much. Thank you for the kind review, and we hope to see you again soon. Warm Regards, The Management Team at El Chorro
   

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4. K

   Karin

   VIP

   Phoenix

   50 reviews

   5.0

   50 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time and loved the patio!! Sticky buns were a nice surprise and delicious- took 6 more home! Service was great :)
   

   El ChorroResponded 6 days ago

   Dear Karin, We take pride in all of our menu items along with sitting outside on our patio and the exceptional service from our associates. The Sticky Buns are everyone's favorite; it's true! We are so glad you enjoyed everything else, as well. Thank you so much for telling us about your visit to El Chorro; we look forward to seeing you again soon. Warm Regards, The Management Team at El Chorro
   

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5. D

   Dawn

   Phoenix

   4 reviews

   5.0

   4 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Have been dining here for 45 years - this place is classic and never ever disappoints, whether it’s brunch on the patio, dinner inside in a chilly winter night, or a cocktail and appetizer in the bar.
   

   El ChorroResponded 6 days ago

   Dear Dawn, We appreciate you for making El Chorro one of your preferred dining choices when visiting the area. We are delighted you received excellent, attentive service and enjoyed our food and drinks. We agree that our location is a great place to relax and enjoy sitting outside on our patio. It was our pleasure serving you, and we look forward to many more visits. Warm Regards, The Management Team at El Chorro
   

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6. K

   Kevin

   VIP

   Los Angeles

   5 reviews

   2.0

   5 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 5

   Great looking space. The staff tries to do their best and our waiter had a good personality. However that's where it ended. I had to wait 5 minutes for silverwear after our food arrived and even though I asked 3 different employees for some reason no one brought the utensils over so I eventually walked to the bar area and just took some off another table. Major service fail. Food was ok but the huevos rancheros does not actually come with any ranchero sauce and the tiniest amount of green salsa. The menu clearly does not state it does but its just a tortilla, beans, dry sherreded pork, and eggs. It was very dry and I not very ranchero without some more salsa or a sauce. Bloody Mary and sticky buns were awesome.
   

   El ChorroResponded 6 days ago

   Dear Kevin, We truly apologize that your dining experience did not meet your expectations. Typically our staff does an exceptional job of responding to our guests' needs; therefore, we are disappointed this was not your experience. We value your feedback and will use it to ensure we are more consistent with our service levels. We strive to deliver only the best to our guests; therefore, we are also sorry for the concerns you had with the food. We will share your helpful feedback with our culinary staff. We would welcome another opportunity to have you return and try our menu again. Thank you for choosing us, and we hope you will give us a second chance soon. Warm Regards, The Management Team at El Chorro
   

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7. M

   Mark

   Phoenix

   4 reviews

   5.0

   4 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrated our son's marriage with his wife and sat on the patio. The atmosphere was amazing, the food even better, and our server Ty took immaculate care of us. Our son and new wife were very pleased at the evening.
   

   El ChorroResponded 6 days ago

   Dear Mark, We are thrilled that you chose to celebrate your son's anniversary with us. We also appreciate you mentioning how much you enjoyed sitting outside on our patio with the beautiful views of Camelback Mountain. At El Chorro, we are devoted to creating a memorable dining experience with fresh, delicious food served by our devoted staff. We will surely share your compliments with our team. We hope you will think of us whenever you visit Paradise Valley. Warm Regards, The Management Team at El Chorro
   

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8. K

   Kevin

   Phoenix

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing setting, top staff, reliably delicious food and drink!
   

   El ChorroResponded 6 days ago

   Dear Kevin, We appreciate you for your generous review and particularly for mentioning how much you enjoyed sitting outside on our patio with the beautiful views of Camelback Mountain. At El Chorro, we believe in inspired service along with the delicious food we serve and creating memorable dining experiences for every guest. We hope you will think of us whenever you visit Paradise Valley. Warm Regards, The Management Team at El Chorro
   

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9. D

   Dulce

   Phoenix

   13 reviews

   3.0

   13 reviews

   Dined on 16 December 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   We hold our company Christmas party at El Chorro every year, and it’s always a highlight for us. The food, drinks, and service are consistently excellent, which is why we keep coming back. This year, the food and drinks were just as amazing as always, and the bussers were attentive, ensuring we had water and other amenities. However, the service from our waitress fell short of the high standard we’ve come to expect. When we first arrived, one of my colleagues picked up a menu that featured breakfast and brunch options. Since we were there for dinner, they asked the waitress if it was the correct menu. Her response came across as annoyed, simply replying, “Yeah.” When we joked about having breakfast for dinner, she finally realized the confusion and brought us the correct menus. It felt like a small misunderstanding, but her initial tone and lack of attentiveness made the interaction less welcoming. While we thoroughly enjoyed the food, the service from the waitress didn’t match the usual warmth and professionalism that El Chorro is known for. We hope to see this improve next year to make the experience as perfect as it’s been in the past.
   

   El ChorroResponded on 16 December 2024

   Dear Dulce, We are sorry that your visit this time did not meet all of your expectations, especially considering your positive past experiences with us. Your feedback is important in helping us identify areas for improvement, and we will address the issues you encountered. You were right to expect great service from our team, and we're disappointed you did not receive that. We appreciate that you took the time to write this detailed review, and we will use your comments to improve. Thank you for reviewing our restaurant, and we would love for you to return and enjoy the hospitality we are known for. Warm Regards, The Management Team at El Chorro
   

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10. R

    Rebecca

    VIP

    Hawaii

    5 reviews

    5.0

    5 reviews

    Dined on 15 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    A wonderful place for brunch. Omelet was extremely tasty, and big enough to take half home for dinner. Sticky buns are everyone's favorite. Wait staff kept coffee mugs full without asking. And birthday dessert was a flourless chocolate extra. Ask for a quiet table if anyone is hard of hearing.
    

    El ChorroResponded on 16 December 2024

    Dear Rebecca, The Sticky Buns are everyone's favorite; it's true! We are so glad you enjoyed everything else, as well. We take pride in all of our menu items and our service associates. Don't forget you can also get our El Chorro Sticky Buns to go. Thank you for your kind comments of El Chorro, and we look forward to exceeding your expectations again. Warm Regards, The Management Team at El Chorro
    

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