El Primo

Review summary

1. M

   Maya

   Unspecified1 review

   5.0

   Dined on 28 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love the place and food and workers everything about it is so good I had my birthday party here for my 21 it was wonderful !
   

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2. A

   ANALEE

   Miami1 review

   5.0

   Dined on 17 February 2025

   1. Overall 5
   2. Food 5
   3. Service 2
   4. Ambience 5

   Food and ambience were perfect, noise level was also good for me. Only thing was that when we arrived for our 8PM reservation, the only waiter I saw stated they were so busy. Mind you there were approximately 5 tables full and the entire bar was full. We waited 22 mins to place an order, but the wait time for the food was amazing, less than 15 mins. Overall my experience was great, I just did not appreciate waiting to order since I was pretty hungry. Place is beautiful, great drinks, delicious food, and great music.
   

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3. J

   Jessica VIP

   New York City15 reviews

   4.0

   Dined on 14 February 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   It was Valentines Day and they should have made their space more romantic. There was not one balloon to mark the occasion.Nothing.The space is also too brightly lit.They need to dim the lights and the menu is not very extensive.My husband and I settled on a Birria pizza to share and I must say it was very delicious! We were pleasantly surprised.I also had an expresso martini and it was pretty good too. Our server was very attentive and pleasant.In fact the staff were wonderful. I’m not sure if I would come back. Well maybe for the Birria pizza.It was that good!
   

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4. JA

   JonathanA

   New York City2 reviews

   5.0

   Dined on 31 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great as well as the drinks. Happy hour prices are very fair
   

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5. M

   Mabel

   New York City8 reviews

   5.0

   Dined on 29 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From the moment we walked in, we were warmly welcomed by Eric (he’s amazing). The food while a bit pricey it was worth it and amazing. We will definitely be back.
   

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6. J

   J .

   New York City1 review

   3.0

   Dined on 26 January 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 5

   A group of friends and I visited this restaurant during WP’s Restaurant Month. While the food was absolutely delicious, the service left much to be desired. I don’t think the server appreciated that we ordered from the pre-fix menu offered for Restaurant Month, and I believe that influenced the quality of service we received. Everything was extremely delayed, and our server was completely inattentive. We’re not accustomed to having to call a server’s attention for something as simple as a refill, as it can feel impolite, but our server repeatedly walked past our table without noticing or addressing our needs. To make matters worse, our server forgot to place my order, leaving me waiting even longer. The server never acknowledged or apologized for the mistake—it seemed they didn’t even realize my plate was missing. Ironically, the busboy and host were far more attentive and helpful than our assigned server. Despite the frustrating service experience, the food and ambiance were excellent. It’s a shame the lackluster service overshadowed an otherwise enjoyable evening.
   

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7. F

   Frank

   New York City2 reviews

   5.0

   Dined on 10 January 2025

   1. Overall 5
   2. Food 5
   3. Service 1
   4. Ambience 4

   Great good - the service could be better, but I assume they will work that out as time progresses
   

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8. D

   Diandria

   New York City12 reviews

   5.0

   Dined on 3 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love Don Jito! The food, service and drinks are amazing!
   

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9. M

   Megha

   Philadelphia3 reviews

   2.0

   Dined on 1 January 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   I’m not sure if the waiter was new but he made an error with the order which is fine but when we asked him if what he sent to us was the said item we ordered he said yes. It actually wasn’t. Another waiter came around and helped us to correct the mistake. This happened with 4 items. We saw this happen to the people next to us also. Overall ambience was nice and decor is very nice. The food options are limited for people who don’t eat much meat but decent.
   

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10. D

    Danielle

    New York City1 review

    1.0

    Dined on 31 December 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 5

    Honestly, don’t really ever write reviews. But this was just a really bad experience. We made a reservation for 6 people, even had to put a card down to hold, we show up, the table is only set for 4 people. They made us stand for 10 minutes, waiting for more chairs, but were then told it was a sold out night and they were seeing what they could do (mind you the place was empty). Finally they bring over chairs and didn’t address what they had told us before. We then had to hussle down a waiter. The order taking was the weirdest thing, the waiter seemed like he wasn’t getting the full orders, asked only half of us how we would like our steak cooked. My boyfriend a minute after the waiter left called him over to change the order, and said it was too late since it was put in. (As someone who has worked in F&B knows within the first 5 minutes, we should be able to change the order) but no problem. The food comes, the food runner yells out skirt steak, so the person takes the plate. Little did we know, it was not the skirt steak but the strip with mole. How was the person suppose to know it wasn’t the skirt when you said it was?? One person didn’t even get his meal till 15 minutes after the other plates came. The waiter was then called over, and we were basically blamed for taking the strip, as we should have known. The person did not like mole, so just asked to take it back. And even apologizing to the waiter (what customer should apologize for staffs mistakes?) the manager came over, brought churros to apologize, but didn’t really fully understand nor care about just the incredible horrible service we had. They still ended up putting the skirt steak on the bill, and added automatic gratuity 20%. We still would have tipped, but 20% that’s insane for the service we received. all in all if you wanna waste your money, then we would suggest coming to this place.  it’s truly so sad how much money we spent, and how horrible it was.
    

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