El Puro Cuban Restaurant

Review summary

1. H

   Heather

   Charleston2 reviews

   5.0

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place is electric. Such a fun vibe! Live music, dancing, delicious Cuban food! Loved it!
   

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2. N

   Nova

   Charlotte8 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   It was odd. It was my fiances birthday and the food was great and music entertaining but service was very slow and what made it strange was behind us it was someone's birthday also and they got a song and sparkles with a sign and even the band sang to them. My fiance got nothing, and I felt so bad because I couldn't understand why differential treatment was happening. I plan to celebrate his birthday somewhere else to make up for it, but this experience was kind of sad.
   

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3. OT

   OpenTable Diner

   Charlotte1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place was an absolute blast. Definitely go on a Friday night so you can enjoy the live band! My friends and I all ordered something different and we all love our meals. For dessert, order yourself their Cuban espresso martini. I have been telling everyone about our experience at El Puro and can’t wait to go back!
   

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4. S

   Sophia

   Charlotte1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   El Puro is a fantastic spot for authentic Cuban cuisine in Charlotte. The atmosphere is vibrant and inviting, with beautiful décor and lively music that transports you straight to Havana. The service is warm and attentive, making the experience even more enjoyable. Every dish we had was amazing—full of rich flavors and cooked to perfection. Whether for a casual night out or a special occasion, El Puro delivers an unforgettable dining experience.
   

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5. OT

   OpenTable Diner

   Jacksonville1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were celebrating our daughter’s birthday and it could not have gone better! Such a great atmosphere and staff! The food and drinks were beautiful and so tasty! We will definitely be back!
   

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6. OT

   OpenTable Diner

   Cincinnati2 reviews

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food, great service and people go there to celebrate b/c the staff and other customers want to celebrate with you.
   

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7. L

   LeeJay

   Washington DC2 reviews

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Place was nice lighting was to dark it was hard to read menu my wife had to step out to read menu, what I had for dinner I read wrong price because it was to dark!
   

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8. F

   Frank

   Unspecified1 review

   3.0

   Dined on 22 February 2025

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 5

   El Puro Cubano Restaurant is a great place for any occasion diner, date night or just for drinks. The staff is amazing and the food left is speechless. The cherry on top would have been the live music however they didn’t start til 8 pm, the website says from 6-10:00pm, bummer, maybe I miss read…Anyhow, we will be back and give it another try…
   

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9. T

   Tara

   Charlotte7 reviews

   1.0

   Dined on 22 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Terrible experience and won’t be back. We were seated by the hostess who had a terrible attitude. After waiting 15 minutes, with no one coming to our table, we left. Totally ignored. I told the hostess on the way out that we are leaving - no one came to our table and she said ok and smiled. There are so many restaurants in town, no reason for this. Went to eat at the bar at Peppervine and had an amazing meal. I want to say the manager of El Puro did call to apologize and try to make amends, which was professional, but we will not be back.
   

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10. C

    Christina VIP

    Charlotte6 reviews

    5.0

    Dined on 22 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We didn’t expect the live Cuban band Friday night but they were great. Unfortunately they put us at a table by the stage and in front of the speaker and the volume made it very diff to talk with our friends. The food and cocktails were excellent. We will definitely go back but will request a table further away next time.
    

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