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El Torito Ontario - El Torito - Ontario, Ontario, CA

El Torito - Ontario

4.3
4.3
452 Reviews
$30 and under
Mexican

Make a booking

2 people
19:00
Booked 14 times today
  • Lively
  • Good for special occasions
  • Great for brunch
The authority in great Mexican food for more than 65 years. Offering a memorable experience to make each guest feel like family.

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Mexican
  • Hours of Operation
    Mon–Thu 11:00–22:00 Fri 11:00–23:00 Sat 09:00–23:00 Sun 09:00–22:00
  • Phone number
    (909) 944-9102
  • Website
    https://www.eltorito.com/
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Private party facilities
    Show your friends, family, and co-workers how to throw a real party with El Torito. Book one of our rooms, patios, or semi-private dining areas for your next celebration, event, or meeting.

Menu

View menu on restaurant's website

What 452 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on recent ratings
  • 4.3Food
  • 4.2Service
  • 4.1Ambience
  • 4.2Value

Noise • Moderate

Loved For

  • Inland Empire

    Great for brunch

  • Inland Empire

    Mexican

Review summary

AI-generated from verified diner reviews
El Torito in Ontario offers a mixed dining experience. Guests rave about the "great service" and "delicious food," especially during brunch. However, some diners report issues with reservations and wait times, particularly on holidays. Despite these challenges, many patrons praise specific staff members for their attentiveness and hospitality.

452 Reviews

  1. Crystal

    Los Angeles

    1 review

    5.0

    1 review

    Dined today

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our server was good. The food was mostly good. It was Thanksgiving and I appreciate El Torito being open.

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  2. Jan

    Los Angeles

    19 reviews

    vip
    3.0

    19 reviews

    Dined 1 day ago

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4
    Was disappointed no roast beef like last year, meat line was slow although the woman was polite. Food lacking in flavor despite an abundance. Deserts were very small in portions. All the personal were very polite and helpful.

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  3. Pam

    Los Angeles

    14 reviews

    5.0

    14 reviews

    Dined 1 day ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Excellent service, champs was flowing, dirty plates removed promptly. Food was good, some items kept not quite hot enough. Good variety though.

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  4. Stephanie

    Los Angeles

    3 reviews

    vip
    1.0

    3 reviews

    Dined 5 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    THE WORST CUSTOMER SERVICE EVER! We had reservations at 2 pm. We had to wait for a couple of minutes to be seated which is fine but this is where it goes down hill. We wait 10 WHOLE MINUTES before we had to go find someone to assist us with simply taking down our order. The server never showed up afterwards. WHAT’S WORSE: we saw our server and another server pointing out our tables for whatever reason . YOU NEVER DO THAT IN FRONT OF A CUSTOMER. CUSTOMER SERVICE 101: Always be professional. We waited 20+ minutes and no one came by to our table. UNPROFESSIONAL AND HORRIBLE CUSTOMER SERVICE! I went to find the manager and let him know what happened while my mother went to find the hostess. The manager clearly saw nothing was brought to our table and said “Not good” The hostess had to find a Spanish speaker for my mother and asked why no one wanted to help us. At this point we were done and as soon as we were leaving the slander said they will bring the drinks. I told him “No. We are done” The manager said “Thank you. Sorry” He is not an effective manger The other hostess was trying to apologize but at this point, the damage was done. I told her “Horrible Customer service” We walked out. We will not be coming back to that unprofessional and probably one of the worst customer service a restaurant has ever shown.

    1 person found this helpful

  5. Zachary

    Los Angeles

    5 reviews

    vip
    4.0

    5 reviews

    Dined on 11 November 2024

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 2
    Food was pretty good and our server was great, but the hostess was extremely rude/tired and unprofessional, and the decor was dated.
    El Torito - OntarioResponded on 17 November 2024
    Hi Zachary, We are happy to hear about your experience! We appreciate you taking the time to share.

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  6. Lauren

    Los Angeles

    7 reviews

    vip
    4.0

    7 reviews

    Dined on 10 November 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 2
    We were sat outside on the patio but they were not prepared for service. Tables were not wiped down. Debri was on the patio (I’m sure from the recent wind) and we had to ask for a server to be sent out 2x. Christopher was great when he was assigned our section but the host/manager should have made sure the patio was ready for patrons before sitting us outside.
    El Torito - OntarioResponded on 17 November 2024
    Hi Lauren, We are happy to hear about your experience! We appreciate you taking the time to share.

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  7. william

    Los Angeles

    4 reviews

    1.0

    4 reviews

    Dined on 3 November 2024

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 2
    didnt not like food at all, over price for the price on the buffet.

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  8. Ludovic

    Memphis

    7 reviews

    4.0

    7 reviews

    Dined on 22 October 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Correct but not exceptional, the guacamole on table prepared was so low portion! Just enough for service once the five of us! Decent dishes but not exceptional taste. I already had a better experience in a El Torito restaurant.
    El Torito - OntarioResponded on 28 October 2024
    We are happy to hear about your experience! We appreciate you taking the time to share.

    Is this helpful?

  9. michelle

    Los Angeles

    1 review

    3.0

    1 review

    Dined on 20 October 2024

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 3
    I usually have a good experience at brunch but today it wasn’t it. Our server had a small section and I don’t like to bother anyone unless I really need something. I had to keep calling her for refills on the champagne and she would acknowledge us and walk away and be gone for another 20 minutes. She didn’t check in with us and I had to ask another server to help us out. Overall not a good experience today.
    El Torito - OntarioResponded on 21 October 2024
    We want to sincerely apologize for your negative experience in our restaurant. However, we would like to learn more about your situation. We want to make things right.

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  10. Rolando

    Los Angeles

    1 review

    5.0

    1 review

    Dined on 6 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    It was a great experience overall. Our waitress name was Corina and she was very attentive. We started with a regular chips and salsa. In our main entrance were tacos Vampiros and trio tacos. We order two coronas beers. And two small bowls of tortilla soup. The food was delivered quickly. The soup was great. Tacos were awesome. The meat was tender and the beans and rice were also good. Plenty of parking as well.
    El Torito - OntarioResponded on 11 November 2024
    Thanks for leaving us such a wonderful review. We are glad that you and family loved our services. Our staff will be pleased to learn of your high praise. They work very diligently, and it will provide them with great encouragement to keep up their hard work.

    Is this helpful?

FAQs

El Torito - Ontario offers delivery in partnership with Postmates and Uber Eats. El Torito - Ontario also offers takeaway which you can order by calling the restaurant at (909) 944-9102.

El Torito - Ontario is rated 4.3 stars by 452 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
19:00
Booked 14 times today

Order delivery or takeout

Google Map for El Torito - Ontario

3680 Inland Empire Blvd., Ontario, CA 91764

Additional information

  • Area
    Ontario
  • Hours of Operation
    Mon–Thu 11:00–22:00 Fri 11:00–23:00 Sat 09:00–23:00 Sun 09:00–22:00
  • Price
    $30 and under
  • Cuisines
    Mexican
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    None
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Banquet, Bar/Lounge, Full Bar, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeaway, Weekend Brunch, Wine
  • Website
    https://www.eltorito.com/
  • Phone number
    (909) 944-9102
  • Private party facilities
    Show your friends, family, and co-workers how to throw a real party with El Torito. Book one of our rooms, patios, or semi-private dining areas for your next celebration, event, or meeting.
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