El Torito - Pasadena

Review summary

1. C

   Carla

   Los Angeles3 reviews

   4.0

   Dined on 23 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Our first server wasn’t very good. Then we got a new one cause the old one was let go!!’ Much better service with our new server
   

   El Torito - PasadenaResponded on 23 February 2025

   Thanks for visiting us, Carla! We're thrilled to hear that you had a positive experience with our service. We always aim to deliver top-notch service, and we're glad that we could improve your impression of our team. We appreciate your patience and understanding, and we're looking forward to serving you again soon!
   

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2. R

   Rick

   Los Angeles3 reviews

   4.0

   Dined on 17 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Reservation highly recommended. I usually eat there on Sunday evenings and the crowd has been steadily growing.
   

   El Torito - PasadenaResponded on 22 February 2025

   Hello Rick, Thank you for your high recommendation and for dining with us on your recommendation. We're thrilled to hear that you've consistently enjoyed your Sunday evening visits to El Torito - Pasadena. We appreciate your feedback and look forward to serving you many more memorable meals in the future! Best wishes, The Management Team
   

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3. J

   Julie

   Los Angeles1 review

   1.0

   Dined on 15 February 2025

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 2

   Took us 30 min to take our drink order and 1 hr to get our food
   

   El Torito - PasadenaResponded on 16 February 2025

   Thanks for the feedback, Julie. We're sorry to hear about the wait times you experienced during your visit. We strive to provide prompt service and quality food, and it seems we fell short during your visit. Your feedback is invaluable to us as we continually strive to improve our service. We hope to have the opportunity to serve you better in the future. My name is Veronica Alfaro, I'm the General manager of this unit, it will be fantastic to talk to you 626 351-8995 El Torito - Pasadena, The Management Team
   

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4. E

   Erik

   Los Angeles215 reviews

   4.0

   Dined on 19 January 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Always the best margaritas! The Birria tacos were fantastic.
   

   El Torito - PasadenaResponded on 26 January 2025

   Hey Erik, Thank you for your glowing review! We're thrilled to hear that you enjoyed our margaritas and Birria tacos at El Torito - Pasadena. Your kind words truly mean a lot to us. We strive to provide excellent food and service and we're glad to know we hit the mark for you. Looking forward to serving you again soon! Best, The Management Team
   

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5. j

   jill VIP

   Los Angeles27 reviews

   4.0

   Dined on 1 January 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Just a nice little restaurant that is consistent. The food is good and so is the service. With a reservation, it’s easy to get in and out.
   

   El Torito - PasadenaResponded on 6 January 2025

   Thanks for visiting us, Jill! We're thrilled to hear that you enjoyed your experience at El Torito - Pasadena. It's great to know that our food and service met your expectations. We're always here to make your arrival and exit a breeze! We appreciate your kind words and look forward to serving you again soon. Veronica Alfaro
   

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6. D

   Dinesh VIP

   San Francisco22 reviews

   3.0

   Dined on 30 December 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Almost everything from the salsa to the margaritas to the guac was just average. The only slightly above average dish was the spinach enchilada.
   

   El Torito - PasadenaResponded on 31 December 2024

   Thank you, Dinesh, we appreciate your feedback, please let us know if you have any questions or concerns my name is Veronica Alfaro, I'm the General manager of this unit, phone number 626 351 8995.
   

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7. E

   Elizabeth

   Los Angeles16 reviews

   4.0

   Dined on 30 December 2024

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 3

   I just got home and noticed that we were charged an extra $3.85 for Milk that I never ordered and our server got our order wrong , I do not think he was paying attention, he then fixed the bill but still charged us for something we did not order. I should have paid closer attention but he took forever and we needed to go.
   

   El Torito - PasadenaResponded on 30 December 2024

   Thank you, Elmis, we appreciate your feedback, please let us know if you have any questions or concerns my name is Veronica Alfaro, I'm the General manager of this unit, phone number 626 351 8995. Please call me to get more information
   

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8. S

   Sandra VIP

   Los Angeles12 reviews

   3.0

   Dined on 29 December 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 2

   I found this a middle of the road experience. I probably won't go back. Food was so so.
   

   El Torito - PasadenaResponded on 30 December 2024

   Thank you, Sandra, we appreciate your feedback, please let us know if you have any questions or concerns my name is Veronica Alfaro, I'm the General manager of this unit, phone number 626 351 8995.
   

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9. M

   Marlene

   Los Angeles45 reviews

   5.0

   Dined on 22 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was outstanding, as always. Had a great time with out-of-town family.
   

   El Torito - PasadenaResponded on 31 December 2024

   Thank you for taking the time to give us a review, we appreciate your business
   

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10. a

    alan VIP

    Los Angeles146 reviews

    4.0

    Dined on 16 December 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3

    Very accommodating for changes in menu items. Food was freshly prepared and very reasonable priced. Much better than I remember from year ago! Will return
    

    El Torito - PasadenaResponded on 21 January 2025

    Hey mister! The Management Team at El Torito - Pasadena is thrilled to hear that you had a great experience with us. We're delighted that you appreciated our accommodating service for changes in menu items and found our food to be freshly prepared and reasonably priced. Your kind words truly mean a lot to us. We're looking forward to your return visit. Thank you for choosing us!
    

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