Elephant & Castle - Lucan

Review summary

1. V

   Vaidas

   Dublin1 review

   3.0

   Dined on 2 March 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Place is nice with kids. But food was below average and prices were high.. had their signature beef burger and was left highly disappointed, it did not have enough sauce and meat was too dry. I could have made a better one at home. My wife was disappointed with cauliflower "wings" in batter as well. Dirty fries had a sprinkle of cheese and were almost the same as regular fries.. definitely more cheese was needed.
   

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2. A

   Alex

   Dublin1 review

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect place for friends and kid's. Family friendly place 😊
   

   Elephant & Castle - LucanResponded on 1 March 2025

   Hi Alex, Thanks a million for the great review. We hope you visit again soon. Best regards E&C Team
   

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3. J

   John

   Dublin1 review

   5.0

   Dined on 28 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and fantastic venue for the kids. I would highly recommend! Thank you.
   

   Elephant & Castle - LucanResponded on 28 February 2025

   Hi John Thanks a million for the great review. We hope you visit again soon. Best regards E&C Team
   

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4. T

   Tabita

   Dublin1 review

   5.0

   Dined on 23 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was perfect. We had a great time. Nice staff members.
   

   Elephant & Castle - LucanResponded on 24 February 2025

   Hi Tabita, Many thanks for the great review. We hope to see you soon. Best regards E&C Team
   

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5. N

   Niamh

   Dublin6 reviews

   5.0

   Dined on 9 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent as always! Super food and great service! Very impressed how an incident in the play area was handled, staff super quick to clean up and no drama created! It really is a great place for all the family to enjoy themselves! I’ve also just realised I was super late for my booking (I mixed up my times!) nothing was even said which I would have been mortified over, so really appreciate that we were accommodated with ease!
   

   Elephant & Castle - LucanResponded on 26 February 2025

   Hi Niamh, Thank you for taking time and leaving us a review. And we are thrilled you had a great time with us. Hope to see you again soon E&C Team
   

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6. S

   Stephanie

   Dublin1 review

   5.0

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service from Priscilla very friendly with my child too
   

   Elephant & Castle - LucanResponded on 26 February 2025

   Hi Stephanie, Thank you for taking time and leaving us a review. We will be sure to pass this on to Priscila E&C Team
   

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7. E

   Elena

   Dublin2 reviews

   2.0

   Dined on 1 February 2025

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   We tried different dishes (fish and chips, chicken wings, omelette) and most of them were not at the standard we expected for the price. The dessert and the soup of the day were at standard.
   

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8. J

   Jason

   Dublin1 review

   5.0

   Dined on 26 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic staff Food is always gorgeous Kidds have a ball. Always a friendly smile from the staff.
   

   Elephant & Castle - LucanResponded on 3 February 2025

   Hi Jason, Thank you so much for leaving us a 5* review. We are very glad that you had a good time with us. See you again, soon. Regards, E&C Team
   

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9. A

   Angela VIP

   Dublin18 reviews

   4.0

   Dined on 18 January 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Another lovely evening, the WINGS are amazing!!! Staff are lovely and friendly! Food was great, I had the goats cheese and then the Hake! My daughter had the fish and chips they were very over cooked! The hake was lovely! It is noisy and tables are close together, but a nice friendly atmosphere and play area for children!!
   

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   Elephant & Castle - LucanResponded on 3 February 2025

   Hello Angela, Thank you for taking time and leaving us a review. We'll pass your comment on to the kitchen team and we hope to see you all again, soon. Regards, E&C Team
   

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10. S

    Sarah

    Dublin2 reviews

    3.0

    Dined on 5 January 2025

    1. Overall 3
    2. Food 2
    3. Service 2
    4. Ambience 3

    It was so quiet when we went in -Sunday evening. Before return to school . Maybe 4 other tables. Service was really poor....didn't get main courses for over an hour and had to ask. Food was not hot when it arrived. All staff standing chatting behind. The counter when we needed water etx-haf to get up and ask at the bar as noone was circulating for ages. Kids burger was absolutely tiby...compared to other places we eat. My burger was horrible....really overcooked and hard-which to be fair when I said it...it was taken off the bull no issues. Overall was just a poor experience for the price paid. Two kids were happy -mainly because of the playroom! Very overpriced for what it is.
    

    Elephant & Castle - LucanResponded on 3 February 2025

    Hi Sarah, Thank you for the taking the time to post your review. We are sorry to hear about your recent visit to Elephant & castle Lucan. Your feedback is important to us, and we take all comments serious. I would like to apologize that you felt the food was not up to our usual standard. We will be acting on your review to ensure this does not happen again. Regards E&C Team
    

    1 person found this helpful