Elephant & Castle – The Mayson

Review summary

1. L

   Leah

   Dublin2 reviews

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 4

   I’ve been before & really liked it however the food this time was extremely disappointing.The wings were completely dry and not fresh, we waited over 30 minutes for food (it was a concert night so was to be expected) service was fine/slow as they were very busy Overall would not recommend or return
   

   Elephant & Castle – The MaysonResponded 1 day ago

   Hi Leah, Thanks for letting us know about your visit. We're disappointed to read you didn't receive our usual 5 stars dining experience. Your honest feedback have been shared during our team briefing. We hope this one time occasion won't stop you visiting again and that you'll give us another chance. Warm regards, The Elephant & Castle Team
   

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2. C

   Chris

   Dublin2 reviews

   2.0

   Dined 3 days ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 2

   Ordered fish & chips, got a hard dry battered fish, and leftover chips. Ordered 7hp which was taken from me as soon as I ordered coffee even though I had more left in the glass. The bill was given, I paid cash and the change, while only almost €5, was not returned. This was not an error, as the cash was handled and I remained drinking coffee for another 30 minutes. It was presumptuous of the waiter to expect a tip. The least he could have done would be to return change and take a tip later. This carry on irked me. Disappointed. Coffee was lovely.
   

   Elephant & Castle – The MaysonResponded 1 day ago

   Hi Chris, Thanks for letting us know about your visit. We're disappointed to read you didn't receive our usual 5 stars dining experience. Your honest feedback have been shared during our team briefing. We hope this one time occasion won't stop you visiting again and that you'll give us another chance. Warm regards, The Elephant & Castle Team
   

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3. D

   David

   Dublin1 review

   2.0

   Dined 3 days ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 4

   The service and ambience was excellent, but the food was appalling, fish and chips inedible
   

   Elephant & Castle – The MaysonResponded 1 day ago

   Hi David, Thanks for letting us know about your visit. We're disappointed to read you didn't receive our usual 5 stars dining experience. Your honest feedback have been shared during our team briefing. We hope this one time occasion won't stop you visiting again and that you'll give us another chance. Warm regards, The Elephant & Castle Team
   

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4. AT

   AndreaT

   Dublin5 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Have been here a good few times, love the restaurant and the food. A bit disappointed with the service today, the waiter was more interested in other tables. We had to ask several times for more water, and we were asked at the end if we were leaving a tip. I found that to be very rude!
   

   Elephant & Castle – The MaysonResponded 1 day ago

   Hi Andrea, Thanks for letting us know about your visit. We're disappointed to read you didn't receive our usual 5 stars dining experience. Your honest feedback have been shared during our team briefing. We hope this one time occasion won't stop you visiting again and that you'll give us another chance. Warm regards, The Elephant & Castle Team
   

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5. D

   Darren

   Las Vegas2 reviews

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Ordered chicken wings and fish and chips. The wings were dry and hard. Chips were poor quality and stuck together. Fish was ok but not worth the price. Service was super and we were offered two free drinks for the dodgey wings. Nice setting but food left a lot to be desired. Will be back for a drink but will eat elsewhere
   

   Elephant & Castle – The MaysonResponded 1 day ago

   Hi Darren, Thanks for letting us know about your visit. We're disappointed to read you didn't receive our usual 5 stars dining experience. Your honest feedback have been shared during our team briefing. We hope this one time occasion won't stop you visiting again and that you'll give us another chance. Warm regards, The Elephant & Castle Team
   

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6. OT

   OpenTable Diner VIP

   Dublin1 review

   2.0

   Dined on 27 February 2025

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 4

   The size of the chicken wings were a disgrace. A third of the size they used to be. The amount of sauce on the chicken wings also decreased.
   

   Elephant & Castle – The MaysonResponded 1 day ago

   Hi there, Thanks for letting us know about your visit. We're disappointed to read you didn't receive our usual 5 stars dining experience. Your honest feedback have been shared during our team briefing. We hope this one time occasion won't stop you visiting again and that you'll give us another chance. Warm regards, The Elephant & Castle Team
   

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7. G

   Gabrielle

   Buckinghamshire1 review

   5.0

   Dined on 22 February 2025

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Very good quality and tasty food. Menu varied with plenty of choice.
   

   Elephant & Castle – The MaysonResponded on 26 February 2025

   Hi Gabrielle, Thank you for the 5 stars review, We're delighted that you enjoyed your dining experience with us. Looking forward to welcoming you again soon. Have a lovely day, The Elephant & Castle Team
   

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8. J

   Jill VIP

   Dublin2 reviews

   5.0

   Dined on 13 February 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We're frequent visitors and usually would score 4 or 5 stars on everything. Today was a bit disappointing - bruschetta was very small portion for price point ...
   

   Elephant & Castle – The MaysonResponded on 14 February 2025

   Hi Jill, Thanks for letting us know about your visit. We're disappointed to read you didn't receive our usual 5 stars dining experience. Your honest feedback have been shared with our chefs. We hope this one time occasion won't stop you visiting again and that you'll give us another chance. Warm regards, The Elephant & Castle Team
   

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9. D

   Dee

   Dublin1 review

   5.0

   Dined on 11 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food in a cool and calm atmosphere. Lovely staff too.
   

   Elephant & Castle – The MaysonResponded on 12 February 2025

   Hi Dee, Thank you for the 5 stars review, We're delighted that you enjoyed your dining experience with us. Looking forward to welcoming you again soon. Have a lovely day, The Elephant & Castle Team
   

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10. J

    Jacqueline VIP

    Dublin17 reviews

    3.0

    Dined on 1 February 2025

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3

    It was fine. Food is just ok. Over priced wine list for poor quality wine. Staff/service was very good thankfully. Wouldn’t be rushing back to be honest.
    

    Elephant & Castle – The MaysonResponded on 8 February 2025

    Hi Jacqueline, Thanks for letting us know about your visit. We're disappointed to read you didn't receive our usual 5 stars dining experience. Your honest feedback have been shared during our team briefing. We hope this one time occasion won't stop you visiting again and that you'll give us another chance. Warm regards, The Elephant & Castle Team
    

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