Elia

Review summary

1. D

   David

   Miami

   4 reviews

   1.0

   4 reviews

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Elia Restaurant delivered the worst dining experience imaginable on New Year’s Eve, completely ruining our night. Despite arriving on time, we waited over an hour to be seated, only to be split up as a family of 10 in what is supposed to be an upscale establishment. The service was beyond atrocious—our food never arrived, and what little did come consisted of one sad salad, a meager portion of meatballs, three cheap dispenser sodas, and a bottle of wine that was absurdly overpriced, all while being charged an outrageous amount. To top it off, they initially refused to deduct the deposit already taken from my card. Their so-called resolution? A pathetic discount that was a slap in the face after such an appalling experience. This restaurant is destined for failure with such incompetence, arrogance, and complete disregard for its customers. Save your time, money, and dignity—stay far away from this disaster of a place.
   

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2. J

   Jorge

   VIP

   Miami

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Not a good service. The place is very nice but lacks of professional service. The food is standard
   

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3. y

   yesenia

   VIP

   Miami

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   El lugar muy acogedor, nos atendió Santiago súper atento y servicial. El ambiente divino y muy lindo regresamos 100% . Gracias!
   

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   EliaResponded 2 days ago

   ¡Muchas gracias por tu excelente reseña, Yesenia! Gracias por tus amables palabras, y esperamos verte pronto. Saludos cordiales, Elia on the River
   

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4. K

   Kenneth

   Miami

   41 reviews

   5.0

   41 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food, the service, and the ambiance is excellent. The decor is first class. We had an great evening of fine dining.
   

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5. L

   Leydi

   VIP

   Miami

   11 reviews

   5.0

   11 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was amazing, we shared the burger, greek salad and the caramelized pear and truffle pizza which was to die for. The deserts, we had the tiramisu and the pistachio bliss, Amazing!! The drinks were alright, they could have been a little stronger for my taste. Our server was very attentive and gave us great recommendations.
   

   EliaResponded 2 days ago

   Thank you so much for your kind review, Leydi! We appreciate your feedback on the drinks, and we’ll certainly take it into consideration. We look forward to welcoming you back for another great experience! Best regards, Elia on the River
   

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6. D

   Diana

   Miami

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Me encantó el lugar, la comida, música en vivo, súper recomendado
   

   EliaResponded 2 days ago

   ¡Muchas gracias por tu excelente reseña, Yesenia! Nos alegra saber que disfrutaste del ambiente acogedor y de la atención de Santiago. ¡Será un placer recibirte nuevamente! Gracias por tus amables palabras, y esperamos verte pronto. Saludos cordiales, Elia on the River
   

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7. E

   Erik

   Washington DC

   2 reviews

   5.0

   2 reviews

   Dined on 24 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food (calamari was probably one of the best I’ve had). Wine was 👍🏽
   

   EliaResponded 2 days ago

   Thank you for the amazing review Erik. We hope to host you very soon again. Kind regards, Elia on the River
   

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8. B

   Belen

   VIP

   New York City

   23 reviews

   2.0

   23 reviews

   Dined on 24 December 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   Service has deteriorated since last time I came here. Our server had a bad attitude. It just wasn’t the dining experience we were looking for.
   

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9. L

   Lizzy

   Miami

   1 review

   5.0

   1 review

   Dined on 22 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excelente restaurante valió la pena 100% excelente servicio y la comida exquisita
   

   EliaResponded 2 days ago

   ¡Gracias por tu excelente reseña, Lizzy! Nos alegra mucho saber que tu experiencia fue tan positiva. Nos encanta que hayas disfrutado del servicio y la comida, y agradecemos que nos recomiendes al 100%. Esperamos tener el placer de recibirte nuevamente muy pronto para seguir ofreciéndote experiencias memorables. Saludos cordiales, Elia on the River
   

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10. A

    Alejandra

    Miami

    1 review

    4.0

    1 review

    Dined on 17 December 2024

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 5

    The place is beautiful and comfortable. The food and drinks were really good as well. The only issue I have is with the service time. The server was nice but it was a Tuesday afternoon, not busy at all and the food took a little too long to be served, after we ate, the server took his time to arrive, so we did not want dessert anymore, we just wanted the bill. If you go with plenty of time it would be a good experience the place is nice.
    

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    EliaResponded 2 days ago

    Thank you for your kind words, Alejandra! We’re glad to hear that you enjoyed the ambiance, food, and drinks. We sincerely apologize for the delay in service during your visit. We’re taking your feedback seriously and will work on improving the efficiency of our service to ensure a more seamless experience moving forward. We truly appreciate your recommendation and hope to welcome you back soon for a more timely and enjoyable experience. Best regards, Elia on the River
    

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