Empire Rooftop @ Empire Hotel

Empire Rooftop @ Empire Hotel reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. OT

   OpenTable Diner

   New York City1 review

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 2

   The drinks were too nondescript for the price. Wine selection was underwhelming, a (classical) mixed drink was below average. We did not have any food. The worst part is that there are speakers everywhere and they were streaming boring loud music. The location is great, but the view from the rooftop is obstructed by a fairly tall wall. You can see the cityscape if you standing, but not if you are seating at the tables. So the only reason to come there did not deliver either. It is a shame, because the place has great potential.
   

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2. X

   Xenia

   Serbia1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Very nice food, we had a table outside, cool view.
   

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3. L

   Lea VIP

   Las Vegas2 reviews

   5.0

   Dined on 19 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Gossip girl experience was so fun! Also, they have a great selection of mocktails at this bar and the lobster tacos are great.
   

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4. K

   Kathy

   Shreveport2 reviews

   5.0

   Dined on 14 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Visited the Rooftop at 2pm on a Monday. Noise was minimal, service was great as was the food. Drinks in point! Would recommend highly.
   

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5. D

   Dan VIP

   Greater Boston24 reviews

   4.0

   Dined on 12 April 2025

   1. Overall 4
   2. Food 2
   3. Service 4
   4. Ambience 5

   The location and the view can't be beat. The service and the food was good. But we had two margaritas that had almost no alcohol. My wife had two margaritas and didn't feel anything which is very unusual for her.
   

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6. R

   Robert

   New York City1 review

   4.0

   Dined on 11 April 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Everything was fine, except for the weather, would come back.
   

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7. C

   Christina

   New York City15 reviews

   2.0

   Dined on 5 April 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   The views are the best part but they were behind us. The couches were lower than the stools at the table which were covered in nicks. They could do with more options on the menu- I felt like I was at a bowling alley. Had to send my drink back as it was incorrect. The club music was loud for the Gen X crowd that was there. They are catering to tourists which I guess is a NY "thing." But, since I go to the opera and ballet often, I do not consider Lincoln Center like that. Would like to see the views on a clear day.
   

   Empire Rooftop @ Empire HotelResponded on 8 April 2025

   Thank you for taking the time to share your experience with us. We're sorry to hear that your visit didn’t fully meet your expectations. While we're glad you enjoyed the views, we regret that the seating, music, and drink mix-up detracted from the overall experience. Your feedback about the menu, ambiance, and furnishings is truly appreciated—we take these comments seriously as we strive to offer a setting that feels as refined and enjoyable as the location itself. We'd love the opportunity to welcome you back on a clear day for those iconic views—and hopefully a more seamless experience all around.
   

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8. A

   Anna VIP

   Memphis1 review

   5.0

   Dined on 5 April 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   AMAZING staff and experience— they took great care of us and were so accommodating
   

   Empire Rooftop @ Empire HotelResponded on 8 April 2025

   Thank you so much for the wonderful review! We're thrilled to hear you had an amazing experience and that our team took great care of you. Your kind words mean the world to us—we can't wait to welcome you back to The Empire Rooftop soon!
   

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9. J

   James

   New York City4 reviews

   5.0

   Dined on 4 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Empire Rooftop did it again! Gave us a wonderful time. I did not get the name of our server who was new to us but she was attentive and did a great job and it is always nice to be warmly welcomed by Johanna. Since in our company was a VIP, we appreciated the comped dessert. Food great as always. My only cavil is the noise level inside but otherwise a marvelous experience. Till soon!
   

   Empire Rooftop @ Empire HotelResponded on 8 April 2025

   Thank you for the lovely review! We're so glad to hear your experience at The Empire Rooftop was another memorable one. It’s wonderful to know our new server took great care of you, and that Johanna’s warm welcome made you feel right at home. We're also happy the dessert added a special touch for your VIP guest! We truly appreciate your note about the noise level and will keep that in mind. Looking forward to welcoming you back again soon—till then!
   

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10. H

    Holly

    Unspecified1 review

    3.0

    Dined on 30 March 2025

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 5

    I took my daughter and a couple of friends for her 16th birthday. First of all, the waiter assumed we were only ordering drinks and we had to flag him down to order food after we waited quite a while. The steaks and the girls mocktails were very good. The hamburger sliders and mahi tacos were just okay. I also waited a while for my mahi tacos after the other dishes had come to the table. I will also say the mocktails cost as much as my glass of wine! All in all, the girls had fun and that’s what matters. I won’t be going back though.
    

    Empire Rooftop @ Empire HotelResponded on 1 April 2025

    Thank you for celebrating your daughter's special day with us and for sharing your feedback. We're glad to hear the girls enjoyed their mocktails and that the steaks were a hit, but we're sorry that the service and timing of your meal didn’t meet expectations. We appreciate your honest input and will address these concerns with our team to improve the experience for all our guests. While we're disappointed to hear you don’t plan to return, we truly appreciate your visit.
    

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