Eter Rooftop Lounge- Ciqala Luxury Suites

Review summary

1. A

   Amber

   Greater Boston

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 3
   4. Ambience 3

   We chose this venue to celebrate my daughter’s 18th birthday. We arrived excited, but the excitement was short lived. The server let us know after about 45 mins after we ordered, that the kitchen was short staffed and the wait would be extended. He was apologetic and friendly. Then there was literal ash landing on us that was coming out from the kitchen pipe and landing all over our table and clothes. The manager (assuming that’s who he was) was apologetic and got us moved to another table, but the damage was done. White skirts, white shirts and dresses with literal black ash everywhere. In our cups, on our heads, everywhere. We don’t even know if it will come out yet. In the interim between moving tables, 2 members of our party received their food while the other 3 had nothing. A full 30 minutes later the rest of us received our food but the order was incorrect (mashed potatoes instead of rice) and the meat wasn’t properly cooked (ordered medium and it was medium rare at best). At that point, we wouldn’t dare send it back. The “house salad” was a small bowl of lettuce. That’s it lettuce. The server and the manager did their best but there’s no recovering from an entire experience like this. Would not recommend to anyone and won’t eat here again. Felt like an episode of punked and the entire experience took us over 2 1/2 hours. Unreal.
   

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2. C

   Carlita

   Caribbean

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Sitting on roof top was nice. Waitress was nice. Food took over a hour appetizer took hour then when food came it was wrong then another 35 minutes for food took hour come back out
   

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3. b

   bob

   VIP

   New York City

   2 reviews

   1.0

   2 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Very nice view , looks like a nice place for cocktails and maybe apps . Food was absolutely Awful !! Took over two hours for way over priced dinners that were served cold and terrible. Would not recommend!!!
   

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4. E

   Eric

   VIP

   Greater Boston

   3 reviews

   3.0

   3 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   The kitchen was backed up and most tables had to wait about 1 to 1.5 hours for entrées which were surveyed barely warm by the time they were served. The food was good but not as amazing as the rooftop views!
   

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5. D

   Denise

   Fayetteville

   14 reviews

   5.0

   14 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of the best experiences for dining we have had in years!!’
   

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6. D

   Denise

   Fayetteville

   14 reviews

   5.0

   14 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a great restaurant! Rooftop bar and dining overlooking San Juan. Staff was outstanding and the food was excellent and amazing! Would definitely recommend
   

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7. C

   Chris

   Philadelphia

   8 reviews

   1.0

   8 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   So to start they sat us at 730 then the server apparently forgot about us until 8pm ,then the server takes apps and main coarse order together which i wasn't thrilled about .. the apps come and literally 2 minutes later asks if we want our entrees... DO NOT GO HERE .. we weren't the only ppl complaining.. it's a disgrace
   

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8. L

   Luis

   Central Coast

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Very enjoyable location/atmosphere Fun to experience rooftop views
   

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9. E

   Edda

   VIP

   Caribbean

   18 reviews

   2.0

   18 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   It was a total disappointment. Food was unflavored specially the risotto (uneatable). Food is mostly frozen and very expensive. Mofongo was dry and made from frozen plantain’s. You have better options. The view is pretty for pictures.
   

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10. D

    David

    Caribbean

    1 review

    5.0

    1 review

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Second Christmas Eve eating at Eter, and the experience was great as always!!!
    

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