Fait Maison: 13 Berkeley Street

Review summary

1. M

   Maryam

   London

   1 review

   1.0

   1 review

   Dined 7 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   Hi We booked this place three weeks ago and were looking forward but it wasn’t what we expected. As soon we arrived we have been told we had 1 hour 15 minutes time to stay, in the booking was said 2 hours It wasn’t very good start & not warm welcome Our coffee was really cold & the money we paid for food we were more expected from stuff We were still eating & someone came to say we don’t have too much time left . When we were leaving we wanted to take some pictures, we asked one of your staff & he said he is busy, we felt that they just wanted us to leave as soon as possible. We won’t come back again & won’t recommend to anyone.
   

   Is this helpful?

   Report
2. S

   Sadia

   London

   1 review

   5.0

   1 review

   Dined on 26 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I managed to get a booking on my way in. The venue is lovely, staff were friendly, service was great and our waitress was very pleasant. Only feedback I have is the over use of phones where people are constantly taking selfie which is offputtinh but that is no reflection on the venue or staff. Thoroughly enjoyed our brunch.
   

   • 

   Is this helpful?

   Report
3. A

   Anushka

   Bath

   1 review

   1.0

   1 review

   Dined on 29 October 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   Took ages to even take a drinks order. Smokers outside with doors wide open so the place smelled Finally ordered and took another 50 mins whilst towers arrived, ate and left Totally overpriced for the type of food
   

   Is this helpful?

   Report
4. J

   Juan

   Denver

   5 reviews

   5.0

   5 reviews

   Dined on 25 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely restaurant with a very nice atmosphere. Nice for a tea experience
   

   • 

   Is this helpful?

   Report
5. s

   sara

   Istanbul

   1 review

   5.0

   1 review

   Dined on 21 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food , great atmosphere , good service .
   

   Is this helpful?

   Report
6. OT

   OpenTable Diner

   Manchester

   2 reviews

   4.0

   2 reviews

   Dined on 14 October 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Beautiful decor, plenty of pastry and brunch options! Thank you for having us
   

   • 

   Is this helpful?

   Report
7. A

   Amsatou

   London

   1 review

   1.0

   1 review

   Dined on 5 October 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   As someone who thoroughly enjoys afternoon tea, this experience was deeply disappointing. We waited an entire hour before being served, and there was no apology or acknowledgment of the delay. When the food finally arrived, the presentation couldn’t make up for the lack of quality. The cakes, while pretty, were completely tasteless, and the sandwiches were dry and uninspired. The only saving grace was the scones, which were decent, but not enough to redeem the experience. Having enjoyed afternoon tea at many places, this was by far the worst, and I certainly won’t be returning.
   

   Is this helpful?

   Report
8. R

   Rumayna

   London

   1 review

   3.0

   1 review

   Dined on 15 September 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Overall, a nice experience and we all enjoyed our food. However i did send a message to the restaurant (via opentable) to ask if they do a celebratory cake or desert as we were celebrating a family member graduating however this was never responded to and staff did not mention on the day which was disappointing.
   

   Is this helpful?

   Report
9. A

   Abdulmohsen

   London

   1 review

   1.0

   1 review

   Dined on 31 August 2024

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 1

   My reservation was at 12, and I waited outside the restaurant for more than 30 minutes for my table to be ready. additionally, a group without a reservation entered before us!
   

   Is this helpful?

   Report
10. OT

    OpenTable Diner

    Manchester

    6 reviews

    5.0

    6 reviews

    Dined on 30 August 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Amazing place! The ambiance was superb, I highly recommend this restaurant, the food is really outstanding! Every meal we had was full of flavor and cooked to perfection! The service was fantastic! Thank you!
    

    • 

    Is this helpful?

    Report