Fin & Fino - Birkdale Village

Review summary

1. s

   susan

   Charlotte

   11 reviews

   5.0

   11 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Wonderful server Daniel, Food was very good. Defiantly going for a more casual vibe than Dressler's (previous occupant).
   

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2. D

   Diane

   Philadelphia

   7 reviews

   5.0

   7 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   The food was great! Stars of the evening were the sauteed shrimp, tuna crudo, seafood salad, and scallops. Raw oysters were fresh and impeccably cleaned - not a bit of grit or shell. The lobster mac and cheese feature was fine, but disappointing in comparison to the other dishes we had. All of the seafood was perfectly cooked. We shared a slice of carrot cake to cap off the night and it was great too. We overall had a lovely experience. There were some stumbles with service but our waiter was very friendly (if sometimes scattered). We'll be back.
   

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3. J

   Joyce

   Charlotte

   22 reviews

   5.0

   22 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good was wonderful. Very noisy so hard to talk with friends
   

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4. C

   Christine

   Minneapolis

   2 reviews

   vip
   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic food, great service! Every time. Easy, free valet parking in crowded Birkdale Village.
   

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5. L

   Larry

   Charlotte

   31 reviews

   vip
   5.0

   31 reviews

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   If you like small plates, this is the place to come. I have had almost everything on the menu and have not eaten anything that I didn't enjoy. The drinks (sometimes slow in getting) are well made. The service is excellent. Please go ahead and try.
   

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6. M

   Madottorino

   Charlotte

   23 reviews

   vip
   5.0

   23 reviews

   Dined on 1 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fin & Fino never disappoints. It starts at the reception stand. We were, as usual, warmly greeted and having noted there was a birthday, the hostess wished me a Happy Birthday. Our server, Alex, greeted us with a welcoming smile and another Happy Birthday. She thanked us for our continued patronage as she explained the off menu offerings. We could not have been happier with our food selections, oysters to start, followed by lobster bisque for me. My wife thoroughly enjoyed her Halibut, and since it was my birthday, I enjoyed the surf and turf, filet and lobster tail. Alex was great throughout and ever so positive. As we left, the hostess once again wished me a Happy Birthday. It was a wonderful way to celebrate a birthday.
   

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7. P

   Patricia

   New Orleans

   17 reviews

   vip
   5.0

   17 reviews

   Dined on 30 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A spectacular experience. They took a large party last minute. We’re happy to work with dietary restrictions and the cocktails and food were PERFECT. Simple. Clean. AMAZING food and atmosphere. For sure we’ll become regulars!
   

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8. M

   Michelle

   New York City

   2 reviews

   vip
   1.0

   2 reviews

   Dined on 27 November 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 4

   What a disappointment!! We had guests in town and dined at Fin & Fino on Wednesday 11/27/24. Much to our surprise and disappointment, it was one of the worst value dining experiences we’ve encountered in quite some time. We have previously dined at Fin & Fino- Birkdale and left feeling that this was our go to restaurant in the Lake Norman area. On this occasion, we chose the “Treatment” for the table, which we would not recommend to anyone; Unless you are happy overpaying for your meal. Once arriving home, we added up the total of the dishes that we were initially served and we would have overplayed by almost $200 for 6 guests, had we not complained and requested additional dishes. Although we were served additional dishes to “try to make it right,” unfortunately it was too little too late for our evening. The dishes we were served were fair, at best. The Lobster Mac’n Cheese, Mushroom Toast and Little Gem salad (each of which we provided two of for the table) are dishes we recommend avoiding. Lettuce in Little Gem Salad was brown and wilted ; Our guests described both the Mushroom Toast and Lobster Mac’n Cheese as dishes that they would serve if trying to convince someone to hate mushrooms or Mac’n cheese. Remainder of dishes were not stellar either, but these were the most egregious offenses to the palate. (Halibut was overcooked, “Cajun” oysters were smothered in what tasted like Barbecue sauce, but were edible). We hope that this was just an off night prior to a holiday, that we assume was staffed primarily by the B-Team, but will be leery to return, especially given the price tag of dining here. AnnaLisa, the manager on duty, was unhelpful, dismissive of our concerns, and argumentative when confronted. We will definitely think twice before dining here again. Advice to future diners wishing to avoid getting ripped off: Avoid this restaurant, but if you choose to give them a chance, avoid the “Treatment” at all costs.
   

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9. A

   Alyse

   Western NC

   1 review

   2.0

   1 review

   Dined on 24 November 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   We ordered "The Treatment," their version of a tasting menu. The first few dishes started off strong with delicious oysters, tuna, and arancini, but went downhill after the opening courses. For a tasting menu of $70 per person, we were surprised to receive mediocre fries and caesar salad, neither of which were particularly memorable. While it tasted okay, the crab cake was ridiculously small to split, and the seared halibut had a lovely sear but wasn't particularly flavorful. We expected far more from such a hyped restaurant. The servers were nice but seemed nervous and had difficulty recalling dish descriptions and answering questions. However, the decor was nice and the bathrooms were immaculate. Stick with the raw bar and drink menu if you visit!
   

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10. P

    Pamela

    Charlotte

    37 reviews

    vip
    3.0

    37 reviews

    Dined on 24 November 2024

    1. Overall 3
    2. Food 5
    3. Service 3
    4. Ambience 5

    We had a reservation and we were seated quickly. Our server came over and filled our water glasses, never even greeted us or told us that she was our server. We were completely ignored for a good 10 minutes t and had to track down the hostess to ask for our server to take our order. She appeared again, no apology, no niceties. We did get our drinks and salads in a timely manner. Our entrees arrived and I thought they had brought out the wrong dishes as they looked like appetizer portions! They were a little more than an appetizer size! I didn't read anywhere on the menu that this was a tapas style restaurant. We were shocked and completely underwhelmed by the entrees in front of us. We each had a pasta dish, I had the house pasta and my husband had the lamb pasta. Our bill came to $94 for an unacceptable amount of food. We have never left a restaurant feeling so bewildered and disappointed. The food was good, there just wasn't enough of it! We will not be returning nor recommending this place.
    

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