Fiorita Wine Bar & Restaurant

Review summary

1. C

   Chelsea

   WA

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 3

   Food was great as always but the service was not what it usually is. Got the impression the staff were very overwhelmed. Messed up our food order but (we asked for 1 single oyster and they brought us a bowl of 6) and were a bit abrupt with us when we were checking in for our reservation. Was also really noisy as I think there was a Christmas function happening, they just cleared the tables and had people standing around drinking and talking beside people who were seated and eating dinner. Would definitely go back though as we love the food and think we just got the staff on a busy night
   

   Is this helpful?

   Report
2. C

   Cat

   WA

   3 reviews

   1.0

   3 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Unfortunately, our visit to Fiorita was far from enjoyable due to the service, which was incredibly disappointing from start to finish. As soon as we sat down, things started going wrong. We had multiple servers bring us the wrong drinks—clearly meant for another table—while we were still waiting on one cocktail for a guest, despite the fact that the rest of our table of five had already finished two rounds. What added to our frustration was the pressure to place our main course orders quickly, as we were told the kitchen was closing in just a minute. We felt rushed, even though we had been patiently waiting for the missing drink. To make matters worse, we watched as another table behind us was seated and served their meals without issue, which only made us feel disregarded. Overall, it was a frustrating experience, and the lack of attention and care from the staff left us feeling very disappointed. I won’t be returning anytime soon.
   

   Is this helpful?

   Report
3. M

   Michelle

   WA

   1 review

   3.0

   1 review

   Dined on 6 December 2024

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   The food was amazing as per usual but sadly this time the service was terrible, started with being asked our reservation name by the first staff member until he decided actually someone else can sit you so walked away the next person asked the same question and once told was approached by another staff member and told to do something else then the 3rd staff member asked again and finally seated out group. The service from that point on was terrible we were there from 7pm-9.30pm and were only offered 2 drinks (some members of our group started ordering multiple when ordering food just so we got some) we would try get their attention and they would smile at us and walk away, The food was great however some of our group had to wait a lot long than most. Usually the service here is great but was disappointed this time
   

   Is this helpful?

   Report
4. OT

   OpenTable Diner

   Perth

   1 review

   3.0

   1 review

   Dined on 6 December 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Unfortunately the food wasn't at its usual standard, which was a shame because we love eating at Fiorita!! We do enjoy going there, the place has a great vibe and the staff are very friendly...
   

   Is this helpful?

   Report
5. E

   Eve

   WA

   1 review

   5.0

   1 review

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   great service. Quick and friendly. enjoyable experience
   

   Is this helpful?

   Report
6. T

   Tracy

   Perth

   1 review

   5.0

   1 review

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My favourite bar and restaurant in Karratha. Always great food, great service and great cocktails!
   

   Is this helpful?

   Report
7. J

   Jessica

   WA

   1 review

   5.0

   1 review

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My first experience with a dinner and drinks event at Fiorita and I absolutely loved it!! Staff absolutely amazing, food incredible and the cocktails outstanding! Thanks Team Fiorita!!
   

   Is this helpful?

   Report
8. OT

   OpenTable Diner

   VIP

   WA

   3 reviews

   4.0

   3 reviews

   Dined on 10 October 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   4.5 star experience this time around 😊 food was mostly good but service was less professional than usual.
   

   • 
   • 

   Is this helpful?

   Report
9. JC

   JulieC

   VIP

   WA

   13 reviews

   5.0

   13 reviews

   Dined on 3 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The steak was cooked to perfection and the staff were very friendly and helpful. Thank you.
   

   • 
   • 
   • 
   • 

   Is this helpful?

   Report
10. J

    Julie

    VIP

    WA

    13 reviews

    4.0

    13 reviews

    Dined on 28 September 2024

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 5

    Meals were all great however it took a long time to take our drink orders and we didn’t get anyone coming back to take a second drink order at all. We may have stayed longer if we had been offered a second drink. We will still go back.
    

    Is this helpful?

    Report