FiRE+iCE Interactive Grill & Bar - Anaheim

Review summary

1. OT

   OpenTable Diner

   Seattle

   4 reviews

   3.0

   4 reviews

   Dined today

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   The grill took much longer than expected—even for very small plates. The food sat there cooking for so long that by the time we got it the food was overcooked & the rest of our party had already eaten. A bit disappointing.
   

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2. M

   Mharljoy

   Las Vegas

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We bought gift cards and they had a promo where you get an extra $25 for every $100. You can only use one promo for every table which was fair. We were a group of 16. They made sure we understood the rules, mostly that it’s 2 hours, 1 bowl, sauce on side, which drinks have refill and which do not. Overall experience was wonderful. Food was fresh and variety was good. If there is a point of improvement, i’d say to post some ideas of what you can do - pasta, stir fry, cheese burger varieties, etc. Because if you mixed the wrong sauces, the end result may be too weird LOL! Not their fault I know. We were there Saturday brunch. Same $26.99 all day, they had decent items for breakfast which ends at 3 pm then it becomes purely all dinner items. I recommend it.
   

   FiRE+iCE Interactive Grill & Bar - AnaheimResponded 3 days ago

   Thank you so much for your detailed review and recommendation! We’re glad your group had a wonderful experience and appreciated the clarity on our dining rules. Sharing mix-and-match suggestions for our Signature Grill is a fantastic idea—we’ll share this feedback with our team. We’re thrilled you enjoyed the food variety and hope to see you again soon for more creative culinary fun!
   

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3. T

   Tenia

   Las Vegas

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   Sad they don't have unlimited mimosas anymore and its very watered down.
   

   FiRE+iCE Interactive Grill & Bar - AnaheimResponded 3 days ago

   Thank you for sharing your thoughts, Tenia. We’re sorry to hear about your disappointment with the mimosas. Your feedback about the drink quality is noted, and we’ll review this with our team. We hope the rest of your experience was enjoyable and that you’ll visit us again!
   

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4. S

   Simon

   San Diego

   4 reviews

   5.0

   4 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love coming here, it’s 90 min away but totally worth it.
   

   FiRE+iCE Interactive Grill & Bar - AnaheimResponded 3 days ago

   We love that you make the 90-minute trip to join us, Simon! Your loyalty means the world to us. We’re so happy to hear you continue to enjoy your visits and look forward to welcoming you back soon!
   

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5. OT

   OpenTable Diner

   Las Vegas

   1 review

   4.0

   1 review

   Dined on 8 December 2024

   1. Overall 4
   2. Food 5
   3. Service 1
   4. Ambience 5

   The waiter was incredibly rude and dismissive to our group. We would be talking to him and he would just walk away. He only had to get out drinks, we got our food and yet he did not deserve the 18% gratuity but he knew he was getting it so he did not even try
   

   FiRE+iCE Interactive Grill & Bar - AnaheimResponded 3 days ago

   Thank you for your feedback. We’re sorry to hear about the experience with your waiter. Our team strives to provide attentive and respectful service to all our guests, and your experience falls short of that standard. We will address this with our team to ensure every guest feels valued. Thank you for bringing this to our attention, and we hope you’ll give us another chance to show you the 5-star FiRE+iCE experience in the future.
   

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6. M

   Morgan

   Los Angeles

   1 review

   5.0

   1 review

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   We’ve been here a few times and the food / service never disappoints! Good price for the amount of food you are able to get.
   

   FiRE+iCE Interactive Grill & Bar - AnaheimResponded 3 days ago

   Thank you, Morgan! It’s always great to hear that our food and service consistently deliver a positive experience for you. We appreciate your loyalty and look forward to welcoming you back again soon!
   

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7. C

   Cynthia

   Orange County

   3 reviews

   5.0

   3 reviews

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was great service and food. The ambiance was fabulous.
   

   FiRE+iCE Interactive Grill & Bar - AnaheimResponded 3 days ago

   Thank you, Cynthia! We’re thrilled to hear you enjoyed the great service, delicious food, and fabulous ambiance. We can’t wait to welcome you back for another fantastic visit!
   

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8. R

   Rama

   Orange County

   1 review

   2.0

   1 review

   Dined on 28 November 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   Idk of there was just alot of people but the guys cooking our food burned it. And it wasnt great
   

   FiRE+iCE Interactive Grill & Bar - AnaheimResponded 3 days ago

   We’re sorry to hear that your food was overcooked during your visit, Rama. It’s certainly not the experience we strive to provide, and we’ll review this with our grill team to ensure every dish is prepared with care. Thank you for your feedback, and we hope you’ll give us another chance in the future.
   

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9. L

   Lori

   San Francisco

   7 reviews

   4.0

   7 reviews

   Dined on 23 November 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   The chef could not cook he did not time the meats very well and over cooked the shrimp
   

   FiRE+iCE Interactive Grill & Bar - AnaheimResponded 3 days ago

   Thank you, Lori, for dining with us and sharing your thoughts! We’re sorry to hear your shrimp was overcooked. Our chefs work hard to get every dish just right, and we’ll definitely share your feedback to ensure consistency. We’re happy you enjoyed other aspects of your experience and hope you’ll give us another try soon!
   

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10. J

    Jose l

    Orange County

    2 reviews

    5.0

    2 reviews

    Dined on 17 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Muy bueno todo y la atención de los cocineros en la plancha de lo mejor
    

    FiRE+iCE Interactive Grill & Bar - AnaheimResponded on 20 November 2024

    Thank you, Jose! We're thrilled to hear that everything was great and that our chefs at the grill made your experience even better. We hope to see you again soon for another unforgettable meal and excellent service! 😊
    

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