FiRE+iCE Interactive Grill & Bar - Anaheim

Review summary

1. OT

   OpenTable Diner

   Orange County

   1 review

   5.0

   1 review

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service from the cooks to our waiter. Will definitely come back
   

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2. t

   tom

   Las Vegas

   2 reviews

   4.0

   2 reviews

   Dined on 7 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food was good and seemed like a good value. Guy at the front didn’t seem very friendly or eager to help, however our waitress was very nice and attentive. Would definitely go back
   

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3. P

   Patricia

   Palm Springs

   26 reviews

   5.0

   26 reviews

   Dined on 20 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Celebrated 3 birthdays with family - it worked out really well! Would go back - I would recommend it!
   

   FiRE+iCE Interactive Grill & Bar - AnaheimResponded on 5 February 2025

   Patricia, we're so glad you chose FiRE+iCE to celebrate three birthdays with your family! It’s great to hear that everything worked out well, and we truly appreciate your recommendation. Looking forward to welcoming you back for more celebrations!
   

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4. A

   Arieanna

   Orange County

   1 review

   3.0

   1 review

   Dined on 18 January 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   It was okay, not the greatest service.
   

   FiRE+iCE Interactive Grill & Bar - AnaheimResponded on 5 February 2025

   Hey Arieanna, Thank you for taking the time to share your experience at FiRE+iCE Interactive Grill & Bar - Anaheim. We're sorry to hear that you found our service to be just okay. We always aim to provide a memorable experience for our guests and it sounds like we didn't quite hit the mark this time. We appreciate your feedback and will certainly take it into consideration as we continue to improve. We hope to have the opportunity to serve you again and provide a better experience at FiRE+iCE.
   

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5. OT

   OpenTable Diner

   Seattle

   4 reviews

   3.0

   4 reviews

   Dined on 19 December 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   The grill took much longer than expected—even for very small plates. The food sat there cooking for so long that by the time we got it the food was overcooked & the rest of our party had already eaten. A bit disappointing.
   

   FiRE+iCE Interactive Grill & Bar - AnaheimResponded on 2 January 2025

   Thank you for sharing your feedback. We’re sorry to hear that the grill experience didn’t meet your expectations during your visit to FiRE+iCE Anaheim. Our goal is always to provide a fun, interactive, and timely experience for all of our guests, and we understand how waiting longer than expected can be disappointing. We’ll be sure to share your comments with our team to address any inefficiencies and ensure a better flow at the grill. We truly appreciate you giving us a try and hope you might consider visiting us again for a smoother experience!
   

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6. M

   Mharljoy

   Las Vegas

   1 review

   5.0

   1 review

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We bought gift cards and they had a promo where you get an extra $25 for every $100. You can only use one promo for every table which was fair. We were a group of 16. They made sure we understood the rules, mostly that it’s 2 hours, 1 bowl, sauce on side, which drinks have refill and which do not. Overall experience was wonderful. Food was fresh and variety was good. If there is a point of improvement, i’d say to post some ideas of what you can do - pasta, stir fry, cheese burger varieties, etc. Because if you mixed the wrong sauces, the end result may be too weird LOL! Not their fault I know. We were there Saturday brunch. Same $26.99 all day, they had decent items for breakfast which ends at 3 pm then it becomes purely all dinner items. I recommend it.
   

   FiRE+iCE Interactive Grill & Bar - AnaheimResponded on 16 December 2024

   Thank you so much for your detailed review and recommendation! We’re glad your group had a wonderful experience and appreciated the clarity on our dining rules. Sharing mix-and-match suggestions for our Signature Grill is a fantastic idea—we’ll share this feedback with our team. We’re thrilled you enjoyed the food variety and hope to see you again soon for more creative culinary fun!
   

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7. T

   Tenia

   Las Vegas

   1 review

   3.0

   1 review

   Dined on 14 December 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   Sad they don't have unlimited mimosas anymore and its very watered down.
   

   FiRE+iCE Interactive Grill & Bar - AnaheimResponded on 16 December 2024

   Thank you for sharing your thoughts, Tenia. We’re sorry to hear about your disappointment with the mimosas. Your feedback about the drink quality is noted, and we’ll review this with our team. We hope the rest of your experience was enjoyable and that you’ll visit us again!
   

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8. S

   Simon

   San Diego

   5 reviews

   5.0

   5 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love coming here, it’s 90 min away but totally worth it.
   

   FiRE+iCE Interactive Grill & Bar - AnaheimResponded on 16 December 2024

   We love that you make the 90-minute trip to join us, Simon! Your loyalty means the world to us. We’re so happy to hear you continue to enjoy your visits and look forward to welcoming you back soon!
   

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9. OT

   OpenTable Diner

   Las Vegas

   1 review

   4.0

   1 review

   Dined on 8 December 2024

   1. Overall 4
   2. Food 5
   3. Service 1
   4. Ambience 5

   The waiter was incredibly rude and dismissive to our group. We would be talking to him and he would just walk away. He only had to get out drinks, we got our food and yet he did not deserve the 18% gratuity but he knew he was getting it so he did not even try
   

   FiRE+iCE Interactive Grill & Bar - AnaheimResponded on 16 December 2024

   Thank you for your feedback. We’re sorry to hear about the experience with your waiter. Our team strives to provide attentive and respectful service to all our guests, and your experience falls short of that standard. We will address this with our team to ensure every guest feels valued. Thank you for bringing this to our attention, and we hope you’ll give us another chance to show you the 5-star FiRE+iCE experience in the future.
   

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10. M

    Morgan

    Los Angeles

    1 review

    5.0

    1 review

    Dined on 8 December 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 4

    We’ve been here a few times and the food / service never disappoints! Good price for the amount of food you are able to get.
    

    FiRE+iCE Interactive Grill & Bar - AnaheimResponded on 16 December 2024

    Thank you, Morgan! It’s always great to hear that our food and service consistently deliver a positive experience for you. We appreciate your loyalty and look forward to welcoming you back again soon!
    

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