Fire & The Feast

Review summary

1. d

   diane

   Seattle

   10 reviews

   vip
   5.0

   10 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The most amazing waiter! So fun and great service
   

   Fire & The FeastResponded 3 days ago

   Dear Diane, Your review brightened our day! We’re honored that you enjoyed your time at Fire & the Feast. Our team can’t wait to serve you again. Warm wishes, David Mann, General Manager, Fire & the Feast
   

   Is this helpful?

   Report
2. V

   Veronika

   Seattle

   9 reviews

   5.0

   9 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent as always. It’s why we keep coming back. The food was incredible and the service amazing.
   

   Fire & The FeastResponded 3 days ago

   Dear Veronika, Thank you for the fantastic review! We’re thrilled to hear that you loved our offers. Your feedback means the world to us, and we can’t wait to welcome you back. Best regards, David Mann, General Manager, Fire & the Feast
   

   Is this helpful?

   Report
3. P

   Pam

   Seattle

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 4

   The service was friendly but very slow. The waiter walked past us 3-4 times after we asked for the bill . I had to call out to get his attention.
   

   Fire & The FeastResponded 3 days ago

   Dear Pam, I am sorry that your experience was less than you were hoping for. I have talked to your server, and my management team about your experience. Thank you for sharing your feedback with us. If we are to stay in this very competitive industry, we need to hear all the feedback. I will reach out to you privately to chat about how we might be able to make up for this experience. Best, David Mann, General Manager, Fire & the Feast
   

   Is this helpful?

   Report
4. S

   Shutch

   Seattle

   9 reviews

   5.0

   9 reviews

   Dined on 1 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was great and Connor provided excellent service. Would definitely plan to come again.
   

   Fire & The FeastResponded on 2 December 2024

   Dear Shutch, We’re over the moon reading your positive review! Fire & the Feast aims to create memorable dining experiences, and we’re glad we hit the mark. I will let Connor know your comments. We are looking forward to your next visit! Cheers, David Mann, General Manager, Fire & the Feast
   

   Is this helpful?

   Report
5. E

   Elaine

   Seattle

   57 reviews

   vip
   5.0

   57 reviews

   Dined on 27 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It’s been a while since we were there Had an awesome experience with both service & the quality of food We’ll be back soon
   

   Fire & The FeastResponded 1 day ago

   Dear Elaine, Your positive feedback warms our hearts! We’re thrilled you enjoyed our service and food offerings. I can’t wait to have you back for more culinary delights. David Mann, General Manager, Fire & the Feast
   

   Is this helpful?

   Report
6. h

   heesun

   Seattle

   5 reviews

   5.0

   5 reviews

   Dined on 25 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   we were dining in to celebrate our anniversary. The server was very friendly and attentive and the food was very delicious. It was pretty crowded during the happy hour, but we made reservation and was seated right away when we arrived. Great food, great ambience, great date night!
   

   Fire & The FeastResponded on 25 November 2024

   Dear heesun, We’re over the moon reading your positive review! Fire & the Feast aims to create memorable dining experiences, and we’re glad we hit the mark. Looking forward to your next visit! Cheers, David Mann, General Manager, Fire & the Feast
   

   Is this helpful?

   Report
7. M

   Mike

   Seattle

   2 reviews

   5.0

   2 reviews

   Dined on 24 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Busy and festive night. Lots of fun to get out, and no dishes to wash!
   

   Fire & The FeastResponded on 25 November 2024

   Dear Mike, Thank you for the fantastic review! We’re thrilled to hear that you loved our flavorful offerings. Your feedback means the world to us, and we can’t wait to welcome you back. Best regards, David Mann, General Manager, Fire & the Feast
   

   Is this helpful?

   Report
8. P

   Patrick

   Seattle

   7 reviews

   vip
   4.0

   7 reviews

   Dined on 17 November 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   I have mentioned this before and it appears you have not changed. It took 20 minutes from the time we ordered drinks for them to arrive. Your bar is very slow. It should be less than half that time. It seems you would benefit by being faster and better serve your customers.
   

   Fire & The FeastResponded on 18 November 2024

   Dear Patrick, Thank you for the feedback. You are correct that our drinks can take some time to get to our guests, and I am sorry about that. The bartenders here take a lot of pride in making great drinks. We are trying to figure out ways to take roadblocks out of their way during the pushes. Thank you for being so supportive over time of our restaurant. Please call me at 425.549.2852 if you would like to talk further. Yours, David Mann, General Manager, Fire & the Feast.
   

   Is this helpful?

   Report
9. K

   Kristine

   New York City

   3 reviews

   vip
   1.0

   3 reviews

   Dined on 16 November 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   Unfortunately it wasn’t a good experience for brunch today. The food arrived cold (had a Benedict and that’s a bit scary with the hollandaise and runny egg), which was disappointing, especially because the cheesy potatoes looked and would have been yummy but were a hard and cold. I probably should have sent it back. Had a dirty table (from the night before? as we were the first seating) My sweater stuck to the table when I leaned on it. And there was food (basil? Parsley?) dried on our silverware. Server was very nice but not attentive after we received our food. Forgot to bring a spoon with the coffee and creamer, so had to stir with my knife. No big deal. Didn’t have a chance to say the food was cold. Then we asked for our bill and it took almost a half hour to check out. The manager even came by and we asked him for the bill as well but with no follow up. The server did bring us our bill finally and we all had our cards out ready to go. He asked if we wanted to check first for accuracy and we declined and said we were just ready to go. He still left our checks with cards ready for another 10-15 minutes. We had to flag down a busser who kindly helped us pay and she was apologetic. And it was busy with people waiting. I would have thought they would have wanted to clear our table to seat another waiting party. I hope this feedback is helpful.
   

   Fire & The FeastResponded on 16 November 2024

   Hi Kristine, Thanks so much for taking the time to provide this feedback. I'm so sorry that we dropped the ball on service today, that the food was cold, and that your table wasn't properly cleaned. Your feedback is invaluable as it helps us improve our operation, learn from our mistakes, and ensure we don't repeat them. You deserve better from us, and I hope you will give us another chance to provide you with proper Fire & The Feast-quality food and hospitality. I have refunded your bill for this morning, and I will follow up with a private message. I appreciate your gracious patience with our errors, and I look forward to seeing you on your next visit. Thank you. Sincerely, Robert, Director of Full-Service Restaurants, Feedme Hospitality
   

   1 person found this helpful

   Report
10. J

    Julia

    Seattle

    2 reviews

    4.0

    2 reviews

    Dined on 16 November 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4

    Food is quite good, but the noise level is really high.
    

    Fire & The FeastResponded on 18 November 2024

    Dear Julia, Thank you for your excellent review! We’re delighted that you enjoyed your experience at Fire & the Feast. Our team appreciates your kind words and looks forward to serving you again soon. We do get a bit loud from time to time. The noise level is better at the beginning and end of the evening. Warm regards, David Mann, General Manager, Fire & the Feast
    

    Is this helpful?

    Report