Firebirds Wood Fired Grill - Collegeville

Firebirds Wood Fired Grill - Collegeville reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. B

   Beth

   Philadelphia1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food we ordered came out hot, in a timely manner and was as delicious as we could have imagined. All the cocktails were fresh and yummy. Our server was very attentive and accomodating. My party of five had a very nice time.
   

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2. J

   Jason VIP

   Baltimore5 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food and perfectly cooked steaks. Service was impeccable. Would highly recommend
   

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3. K

   Kathy

   Greater Boston6 reviews

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Busy night so wait for food a little longer. Wait staff brought 1 water for table of 3.. odd. Verry loud it was good not great not horrible
   

   Firebirds Wood Fired Grill - CollegevilleResponded today

   Dear Kathy, Thank you so much for sharing your review. We're sorry to hear about your experience and sincerely appreciate your feedback. Please know that we will share it with our team to help us improve moving forward.
   

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4. C

   Christopher

   Philadelphia4 reviews

   5.0

   Dined on 14 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff greeted us with pleasantness and acknowledged my wife’s birthday. When we arrived at the table they had birthday balloons. At the end they put candles on chocolate cake for her. It was a wonderful experience and surprise!
   

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5. S

   Scott

   Philadelphia1 review

   5.0

   Dined on 12 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Cindy was great! She took great care of us and was super friendly. Got us out in time for our movie. Food was awesome, and we all enjoyed our apps and meals. Definitely be back.
   

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6. J

   Joseph

   Los Angeles6 reviews

   4.0

   Dined on 11 April 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The food was very good, but they over salt the steaks. We had multiple apps and the Deviled eggs were delicious and the philly steak eggrolls were the best I have had. The dinner Slade add on was too large but taste was good. I enjoy Firebirds; it is a nice ein between a top end place and standard fare.
   

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7. J

   Jim VIP

   Philadelphia19 reviews

   3.0

   Dined on 6 April 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   I have consistently very good experiences at Firebirds. Last night, though, was pretty bad. The problem was entirely the kitchen. Food took a long time. Then, some meals came out much earlier than others. We were told that the two orders of baby back ribs were burnt and had to be remade. Of the orders that did arrive, one hamburger had cheese. The kitchen wanted to just scrape most of the cheese off, but was told that would not do. The result is that the group of six friends had to eat at disparate times. Our server was struggling to make things right, but the kitchen was out of her control. The manager did not charge for the hamburger plate. While a nice gesture, it does not correct for the overall bad kitchen work. Based on prior experience with Firebirds, I do expect that they will fix this problem.
   

   Firebirds Wood Fired Grill - CollegevilleResponded on 7 April 2025

   Dear Jim, Thank you for taking the time to share your experience at Firebirds. We appreciate your feedback, as it helps us improve and provide the best possible experience for our guests. We’re sorry to hear that your visit didn’t fully meet your expectations.
   

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8. L

   Lesley

   Philadelphia2 reviews

   3.0

   Dined on 5 April 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Even though we had a reservation we waited an hour, needing to check in often of the status of our table. Once we were seated it took awhile to get drinks and food was mediocre. We had ordered a 2nd round of wings for an app and after a half hour they never came out we just told the server to forget it.
   

   Firebirds Wood Fired Grill - CollegevilleResponded on 10 April 2025

   Thank you so much for sharing your review, Lesley. We are sorry to hear about this experience. Your feedback is valuable, and it will be shared with our team for improvement moving forward.
   

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9. L

   Laurie VIP

   Philadelphia35 reviews

   5.0

   Dined on 5 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As usual, we had an excellent experience. Crystal is a wonderful server, providing a delightful dining experience. Great food and drinks as well as great atmosphere. Host and hostesses were spot on in getting us a great table.
   

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10. B

    Brian

    Las Vegas1 review

    5.0

    Dined on 5 April 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    My first time dining here and I wish it was closer to me as I would come more often. Highly recommend.
    

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