Firebirds Wood Fired Grill - Knoxville

Review summary

1. K

   Kat

   E. Tennessee6 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   At first we were not ok with the timing of the meal. We love taking our time, enjoying each course, our beverages and conversation at a leisurely pace. We were served salad and entree within minutes of one another. We refused the entree and in minutes Mark the manager came to listen to our concern and more than made it right. The entrees were delivered at the perfect time, the food was prepared perfectly and our 2 hour experience was heightened to a 10! Thank you Firebirds and Mark for holding the dining banner high!!
   

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2. B

   Brenda

   E. Tennessee12 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Ribs were a little tough. Service was not quite as good as usual today. Still a very good deal though on the ribs.
   

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3. J

   Jennifer

   E. Tennessee4 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Very different from out visit just one week ago. The server, Olivia, was excellent; however, the food not so much. My caesar salad with tenderloin did not have much dressing at all and I had to ask for extra. Last week it had perfect amount and was so delicious! The other salad we ordered, the Colorado Chicken salad, came out with no dried cranberries or walnuts and also had very little dressing. Had to ask for those items and server brought all out. Overall, good experience just a few misses
   

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4. D

   Dennis

   Chicago14 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Was good place to eat but nothing special. I had prime rib which was just ok kinda fatty fir small serving , have had much better serving size seemed small Noise level was high just seems serving size all over had gotten small compared. To couple years ago and kinda pricey. Used to get to pick two sides and still should for what a dinner cost. Is what is. Will stick with a mom and pop place from now on But place was nice and service was great Just food quality gone down some
   

   Firebirds Wood Fired Grill - KnoxvilleResponded 1 day ago

   Hi Dennis, Thank you so much for your wonderful review! I truly appreciate your feedback and will be sure to share your concerns with our leadership team.
   

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5. D

   Dr. Kathleen VIP

   E. Tennessee231 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   A good place to have a business dinner! There is a large variety so everyone could get what they wanted .
   

   Firebirds Wood Fired Grill - KnoxvilleResponded 4 days ago

   Hi Dr. Kathleen, Thank you for your fantastic review! We’re so grateful for your support and thrilled that you had a wonderful experience. We look forward to serving you again!
   

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6. S

   Simphany

   Nashville3 reviews

   5.0

   Dined on 30 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was AMAZING! Our server was super attentive and nice. We had the three course dinner and the firebirds chicken pasta. Everything was amazing! The wine selection was great as well. Will definitely be returning again soon.
   

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7. M

   Meagan

   E. Tennessee1 review

   5.0

   Dined on 30 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Today, my family and I had the pleasure of celebrating my Mom's birthday at Firebird's! This is the second time we have visited and we can't wait to go back. From ribs, chicken, salmon, and steak, everything was cooked to perfection! Deacon was a wonderful server giving us time to make our menu selections without being too pushy! Mark was the manager, and he was extra accommodating with our baby carrier needs, and he made sure my Mom felt extra special for her birthday. A big thanks to Mark and Deacon for such a memorable experience and such amazing food! We can't wait to come back and try a new fabulous meal!
   

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8. D

   Dennis

   Atlanta4 reviews

   5.0

   Dined on 29 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was amazing and the lobster dip was perfect.
   

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9. T

   Tim

   E. Tennessee2 reviews

   5.0

   Dined on 29 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great. Service was prompt and terrified. Table was ready 30 mins early so we sat down when we arrived early
   

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10. D

    David

    Washington DC21 reviews

    4.0

    Dined on 29 March 2025

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4

    We all got the baby back rib special and we all thought they were fantastic. We also all got the augratin potatoes and they were excellent as well. The service was also phenomenal. The only complaint was that the patio was much too cold on a rainy day.
    

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