Firebirds Wood Fired Grill - Lee's Summit

Review summary

1. C

   Cathy

   Kansas City

   27 reviews

   4.0

   27 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Food was good. I gave 3 rating for service as it took us over 15 minutes for a waitress to pick up our money for us to pay especially when the restaurant was not busy. Another waitress finally came to take our payment after she saw me holding it up. This would not deter us going again since we enjoy eating at Firebirds, it was just a little irritating. We have eaten at Firebirds several times and customer service has actually been exceptional before.
   

   Is this helpful?

2. J

   Jodi

   Kansas City

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time eating here. The service was excellent. Food was very tasty. Steak was prepared to excellent. Definitely will go again. The staff certainly made me feel welcom
   

   Firebirds Wood Fired Grill - Lee's SummitResponded 4 days ago

   Hi Jodi, We appreciate your 5-star review! It’s always a pleasure to provide great service, and we’re so happy to know you had a positive experience. See you again soon!
   

   Is this helpful?

3. L

   Leanne

   Kansas City

   23 reviews

   4.0

   23 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Food and service was great. We would like to see some different appetizers offered.
   

   Is this helpful?

4. A

   Alexander

   Kansas City

   5 reviews

   5.0

   5 reviews

   Dined on 24 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   When my wife and I first arrived they sat us in the main dining room. After sitting there close to 15 minutes without anyone even saying hello, we decided to move to the bar where we were greeted by Bridgley and then the service escalated to top notch. When we return, we will try to always sit at the bar.
   

   Firebirds Wood Fired Grill - Lee's SummitResponded on 28 February 2025

   Hi Alexander, Thank you for your amazing review! Your support means the world to us, and we’re so happy you had a great experience. We can’t wait to serve you again!
   

   Is this helpful?

5. C

   Chris

   Dallas

   7 reviews

   5.0

   7 reviews

   Dined on 23 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful time! I booked online for a party of 8 about one and a half hour before and they were able to accommodate us.
   

   Is this helpful?

6. B

   Benjamin

   Kansas City

   1 review

   5.0

   1 review

   Dined on 23 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Philadelphia Philly egg rolls were amazing everyone should try them
   

   Firebirds Wood Fired Grill - Lee's SummitResponded on 28 February 2025

   Hi Benjamin, We truly appreciate your 5-star review! It’s always our goal to provide the best experience, and we’re so glad to hear we met your expectations. Looking forward to seeing you again!
   

   Is this helpful?

7. C

   Charles

   Kansas City

   6 reviews

   2.0

   6 reviews

   Dined on 23 February 2025

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   Salmon over cooked. No bread service. Very good service. A lot of potential. Just needs refinement. Maybe the kitchen had a bad night.
   

   Firebirds Wood Fired Grill - Lee's SummitResponded on 24 February 2025

   Thank you so much for sharing your review, Charles. We are sorry to hear about this experience. Your feedback is valuable, and it will be shared with our team for improvement moving forward.
   

   Is this helpful?

8. T

   Tyler

   Kansas City

   1 review

   1.0

   1 review

   Dined on 16 February 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   the waiter was the bright spot of our night, we had a large party of 9. She did a good job. The food on the other hand, was edible. Bread was great. Idk if it was a bad cook night but very disappointing. Steaks were overcooked, chicken was dry, backed potatoes were burnt and nothing was seasoned not even the Frys. Biggest disappointment was the metal bits found on a steak from the grill brush. Manager acted as if it was not a big deal “sorry about that probably just from the grill brush” we duh but that’s why you double check your cooking surface. They did comp that meal. Still unacceptable and could cause harm to someone. Also they were out of Sirloin and Prime ribs later on the diner side with a 7:45 reservation but it’s a holiday weekend be prepared better.
   

   Firebirds Wood Fired Grill - Lee's SummitResponded on 20 February 2025

   Thank you so much for sharing your review, Tyler. We are sorry to hear about this experience. Your feedback is valuable, and it will be shared with our team for improvement moving forward.
   

   Is this helpful?

9. K

   Kandy

   Kansas City

   4 reviews

   5.0

   4 reviews

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food, service, and atmosphere, definitely recommend.
   

   Is this helpful?

10. D

    Deborah

    Kansas City

    1 review

    3.0

    1 review

    Dined on 15 February 2025

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 5

    Well they were out of steaks and salmon on Valentine’s Day so was stuck eating chicken tenders and a burger for date night
    

    Firebirds Wood Fired Grill - Lee's SummitResponded on 19 February 2025

    Thank you so much for sharing your review, Deborah. We are sorry to hear about this experience. Your feedback is valuable, and it will be shared with our team for improvement moving forward.
    

    Is this helpful?