Firebirds Wood Fired Grill - Phoenix

Review summary

1. T

   Tim

   Phoenix2 reviews

   4.0

   Dined today

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Seating was cramped and not on the main floor dining area. Steak was a bit over done.
   

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2. J

   John VIP

   Phoenix19 reviews

   5.0

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food and excellent service as always. It's our go to place for a great night out. Always enjoy sitting at the bar talking to Sam
   

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3. K

   Karin VIP

   Phoenix24 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Joseph took great care of us. Always smiling and making sure we had what we needed. Food was timely and the presentation and flavors were great.
   

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4. T

   Thomas

   Phoenix1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was great service and it was one of the best steaks I have had!
   

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5. P

   Patrick

   Phoenix7 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love Firebirds. The staff is always courteous and friendly. The food is excellent.
   

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6. BH

   BennH

   Seattle4 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, great service. Destiny was our server and she took great care of us.
   

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7. R

   Rob

   Phoenix1 review

   1.0

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   Firebirds has gone down hill. Our birthday celebration dining experience began with being ignored by the staff for the first 10 minutes of sitting down. After finally taking our drink orders, the manager visited the table, apologized for the wait and offered a free appetizer (nice touch). When the appetizer (Philly egg rolls) arrived, the meat/cheese filling was cold. Our group ordered 5 filet mignons (medium) and when they arrived, 4 were under cooked so poorly that they were raw. Two in our group lost their appetite and chose not to eat (including the birthday girl), one sent their steak back to finish cooking, and the fourth (me) powered through. The fifth person enjoyed his steak. The restaurant offered a complimentary dessert for the birthday girl, which she got to go because she was so disgusted by the meal. Some birthday celebration for the person with the birthday - two bites of steak (which she spit out) and three bites of potatoes. The manager did comp one meal. $250 later, we walked away extremely disappointed.
   

   Firebirds Wood Fired Grill - PhoenixResponded 3 days ago

   We appreciate you taking the time to share your experience, Rob. We're sorry it didn’t meet your expectations, and we’re committed to making things right. Your feedback will be shared with our team to improve our service. Could you please email us back with your first and last name along with your email address? We’d love the opportunity to make this right for you.
   

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8. S

   Soich

   Phoenix8 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Food is always good and service prompt and helpful... reservations are hardly ever sat on time
   

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9. N

   Nanette

   San Diego2 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service - will definitely return next time we're in Peoria/Glendale area!
   

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10. OT

    OpenTable Diner

    San Diego1 review

    5.0

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    1st there and the food and service were absolutely amazing ! Would 💯 percent recommend to anyone ! Definitely coming back as a regular!
    

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