Firebirds Wood Fired Grill - Phoenix

Firebirds Wood Fired Grill - Phoenix reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Matt

   Charleston2 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   The restaurant is nice and the service is good. I liked the atmosphere and the smoky smell of it. The server was great and tended to our table and the food was served quickly. However the food is more expensive than it’s worth. I got the 16oz dry aged Ribeye and i was pretty disappointed with it. It’s around $50 for the steak and Im afraid the value didn’t match the product. The overall flavor of the steak was bland and my best comparison was a ribeye from texas roadhouse. It’s a good steak but not a $50 steak. I could tell it was dry aged due to the slight earthy flavor in there but it was missing the softer texture and intense flavors that usually come with a good dry aged steak. It really just didn’t have the flavor I was hoping for, and it’s possible i had a bad cut but who knows.
   

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2. T

   Tim

   Phoenix1 review

   1.0

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   This has been one of my favorite restaurants since they opened. My last visit was not good but decided to try it again. Very disappointed and won’t be back.
   

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3. A

   Alec VIP

   Phoenix2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Edgar was absolutely fantastic! We took my mother and family there to celebrate an early Mother’s Day meal and he was on top of everything. Incredibly polite and attentive throughout our time there. His service would be excellent at an establishment that charges many times more than Firebirds. We hope to see Edgar again in future trips!
   

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4. K

   Kate VIP

   Las Vegas20 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   The service was very slow. He was nice, but we were there for over 2 hours.
   

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5. TC

   TonyaC

   Phoenix3 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always delicious! Love the baby back ribs, they are exceptional and the Java bbq is the best!!
   

   Firebirds Wood Fired Grill - PhoenixResponded 4 days ago

   Hi Tonya, Thank you for your amazing review! Your support means the world to us, and we’re so happy you had a great experience. We can’t wait to serve you again!
   

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6. B

   Bill

   San Francisco1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My wife and I recently celebrated our 41st anniversary and the staff was amazing. Manager and staff placed a bouquet of flowers and beautiful card congratulating us on our anniversary and treated us so amazing. The food as always was impeccable. Great Flavour and done perfectly. Thank you
   

   Firebirds Wood Fired Grill - PhoenixResponded 4 days ago

   Hi Bill, Thanks for your review! We’re always striving for excellence and appreciate any feedback on how we can make your next visit even better. Hope to see you again soon!
   

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7. J

   Jack & Karen

   Phoenix2 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great, wait staff was friendly and very accommodating.
   

   Firebirds Wood Fired Grill - PhoenixResponded 4 days ago

   Hi Jack & Karen, Thank you so much for your review! We truly appreciate your support and are so glad to hear you had a great experience. We look forward to serving you again!
   

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8. S

   Sheryl

   Phoenix3 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food is always great. Our waitress was summer and she was excellent. Checked in with us three or four times. It can be a little pricey especially Sides and appetizers.
   

   Firebirds Wood Fired Grill - PhoenixResponded 3 days ago

   Hi Sheryl, Thank you so much for your wonderful review! I truly appreciate your feedback and will be sure to share your concerns with our leadership team. We are thrilled to hear you had a great experience, and we look forward to welcoming you back soon!
   

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9. D

   David VIP

   Los Angeles14 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We keep returning to your Peoria location because we love the ambiance. Food is always excellent and your staff, like Maria, make Firebird a favorite of ours and never disappoints. See you next time....
   

   Firebirds Wood Fired Grill - PhoenixResponded 3 days ago

   Hi David, We appreciate your 5-star review! It’s always a pleasure to provide great service, and we’re so happy to know you had a positive experience. See you again soon!
   

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10. A

    Aimee

    Phoenix1 review

    3.0

    Dined 7 days ago

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 5

    We go there often. My filet was Overcooked and a little tough but it was good. The brownie was hard and not warmed but also good!
    

    Firebirds Wood Fired Grill - PhoenixResponded 5 days ago

    Hi Aimee, Thank you for taking the time to share your recent experience at Firebirds. We sincerely apologize that the quality of your food did not meet our usual high standards. Your feedback is incredibly valuable, and I will personally ensure that your review is shared with our leadership team.
    

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