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Firebirds Wood Fired Grill - Plano, Plano, TX

Firebirds Wood Fired Grill - Plano

4.3
4.3
682 Reviews
$30 and under
Steakhouse

Make a booking

2 people
19:00
Booked 49 times today

About this restaurant

  • Good for groups
  • Good for special occasions
  • Good for business meals
Firebirds Wood Fired Grill is an American Restaurant and Steakhouse serving authentic wood-fired steaks, seafood, specialty cocktails and select wines. Join us for Happy Hour at the FIREBAR® or on the patio for drink specials and bar bites. We offer top-notch service and upscale dining at a modest price. Reserve Your Table with us today.

Order delivery or takeout

Additional information

  • Dining style
    Casual Elegant
  • Price
    $30 and under
  • Cuisines
    Steakhouse, American, Seafood
  • Hours of Operation
    Mon–Thu, Sun 11:00–22:00 Fri, Sat 11:00–23:00
  • Phone number
    (469) 613-1818
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    Our delicious catering options are ideal for any size group and where everyone can find something they love. Give us a try today for your next meeting, office get together or special event.
  • Private party facilities
    Impress clients or reward employees. Commemorate anniversaries, birthdays, holidays or enjoy a private dinner party with friends. If you’re looking for an exceptional dining experience with a scratch-made menu, hand-cut steaks, seafood, seasonal cocktails and select wines, bring your celebration to Firebirds.
  • Area
    Plano
  • Parking details
    Public Lot
  • Additional
    Bar/Lounge, Beer, Cocktails, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Wheelchair Access, Wine

What 682 people are saying

Firebirds Wood Fired Grill - Plano reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on recent ratings
  • 4.3Food
  • 4.4Service
  • 4.3Ambience
  • 4.1Value

NoiseModerate

Review summary

AI-generated from verified diner reviews
Firebirds Wood Fired Grill in Plano offers a delightful dining experience with "excellent food" and "outstanding service". Guests rave about the "lobster queso", "creme brulee cheesecake", and "perfectly cooked steaks". Although some patrons experienced wait times, the "cozy and inviting" ambiance makes it a favorite for celebrations.

682 Reviews
  1. Danielle

    Dallas2 reviews

    4.0

    Dined today

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5
    Good experience overall. We were seating at a table where the air was blowing down in the table so strong, that everything got cold quick, including us, so that’s why I can’t call it a 5. The waitress did acknowledge it and there was nothing she could do about it. The Oscar style add-on for the filet was lump style and tasted a little off but the steak itself, the veggies, the potatoes and the dessert, were all delicious.

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  2. Neil VIP

    Dallas24 reviews

    1.0

    Dined 1 day ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Busy Saturday. Very young inexperienced waiter but no worries he was very nice. Drinks took forever to come out. Ordered our food and a glass of wine together asking for both at same time. Food came. Ribeye and potatoe looked like “Ponderosa Steak House”. Thin over seasoned - Well done on one side rear on other. Sent back but I never got the steak back or the wine. Husband had sea bass but they smothered it in a shrimp sauce. Finally manager brought our wines with generous pours but it was too late. He was done eating. I was still waiting for my steak. We told manager we just wanted to leave so she agreed and comped our “meal”. Not going back. Been to Charlotte location tons and it’s well done there. Maybe they need time. They sure need more staff and better cooks. Don’t fill up tables if you can’t handle it.

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  3. Cathy

    Dallas14 reviews

    5.0

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Firebirds is consistently good food and excellent service. The New York strip steak is better than Eddie V's, which is right next door, for a much more affordable price. We find the prices to be extremely reasonable and consider this our go-to restaurant when we want a healthy meal without the over-the-top prices. The service is also top-notch. We have eaten at Firebirds more than 20 times and the service is always good. It is best to make a reservation, just to ensure you get the table of your liking. The patio is a pleasant option.

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  4. Joe

    Dallas7 reviews

    4.0

    Dined 2 days ago

    1. Overall 4
    2. Food 5
    3. Service 2
    4. Ambience 4
    The food and drinks were very good. There were 6 of us. We like to eat together. We did not get our food at the same time. Kind of hard to eat when someone at you table doesn’t get their order. We were told the server had not entered the orders properly. The two messed up orders came when everyone else was about finished. Another dinner had to be sent back because the steak was well done and not medium rare. Manager did come and take care of things. Worth another try as food and drinks were good.

    1 person found this helpful

  5. LeslieB VIP

    Dallas10 reviews

    5.0

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    we had a super nice attentive waiter and the food was great - ribs and Caesar salad were plentiful

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  6. Anne VIP

    Atlanta81 reviews

    5.0

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We have dined here several times And always have a wonderful meal. Lunch was delicious and Sam was an excellent waiter. Although it was a beautiful day, we chose to eat indoors and it was delightful. Definitely plan to return soon!

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  7. OpenTable Diner

    Dallas2 reviews

    5.0

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    A great place, with great atmosphere! The service and food were excellent!

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  8. Victoria

    Dallas1 review

    5.0

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Greeted and seated immediately. Attentive staff. Fresh hot food and refreshing cold drink. Tasty one of a kind taste. No long wait. Knowledgable of their own promos.

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  9. OpenTable Diner

    Dallas1 review

    1.0

    Dined 7 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Let me start with we have been here once before and enjoyed our prior experience. On our most recent visit it was awful and do not plan to ever return. We were seated at a small two person table. The waiter was slow and we hardly saw him. We had to flag others down to go locate him. Our dishes weren’t picked up when we were done (after appetizers, etc.). To the point in which we basically had them hanging off our small table because we were out of room. Keep in mind we could look past the above as it was a Saturday night. Then comes the part we were really disappointed. My wife ordered a filet cooked medium (pink center). When she cut into her steak, it was raw and I mean raw (purple and cold). We had to ask the hostess who was hanging out to go track our waiter down after a few moments hoping he would check on us but that was wishful thinking. The waiter apologized but requested my wife keep her baked potato and use the ketchup plate to scrap it into before taking the steak back to the kitchen. A few minutes later the manager returned and placed a plate in front of my wife and said here you go it’s fixed. IT WAS THE SAME EXACT STEAK they originally served her (she had butterflied it to show them how raw it was in the middle and had cut a piece off the end, and the bacon still hanging on all mangled at this point). We were shocked to say the least, the manager left. So my wife who was hungry cut into it and yet nothing had changed with level of rawness from prior. We asked for our waiter to please get the manager, we just wanted our check so we could leave. The manager then comes over with a new steak in a to-go box (we didn’t ask for that). We thanked him but declined it. Trust was already lost at this point. It is very unfortunate on how this was handled and then on top of that the poor level of service overall. We don’t intend on ever return which is unfortunate.
    Firebirds Wood Fired Grill - PlanoResponded 5 days ago
    We appreciate you taking the time to share your experience. We're sorry it didn’t meet your expectations, and we’re committed to making things right. Your feedback will be shared with our team to improve our service. Could you please email us back with your first and last name along with your email address? We’d love the opportunity to make this right for you.

    1 person found this helpful

  10. OpenTable Diner

    Houston1 review

    2.0

    Dined 7 days ago

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 3
    Our waiter was great. But the food took a very long time to come out. Reservations were at 6:30 and we didn’t eat until 8. We didn’t order any appetizers either. Waited an hour or more for our food. Simple dinner steak and baked potato for a party of two. And it was extremely salty!!
    Firebirds Wood Fired Grill - PlanoResponded 5 days ago
    We appreciate you taking the time to share your experience. We're sorry it didn’t meet expectations, and we’re committed to making things better. Your feedback will be shared with our team to help improve our service.

    Is this helpful?

FAQs

You can order delivery directly from Firebirds Wood Fired Grill - Plano using the Order Online button.

Firebirds Wood Fired Grill - Plano is rated 4.3 stars by 682 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
19:00
Booked 49 times today

Order delivery or takeout

Google Map for Firebirds Wood Fired Grill - Plano

5400 State Hwy 121, Plano, TX 75024

Additional information

  • Area
    Plano
  • Hours of Operation
    Mon–Thu, Sun 11:00–22:00 Fri, Sat 11:00–23:00
  • Price
    $30 and under
  • Cuisines
    Steakhouse, American, Seafood
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Public Lot
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Wheelchair Access, Wine
  • Phone number
    (469) 613-1818
  • Catering
    Our delicious catering options are ideal for any size group and where everyone can find something they love. Give us a try today for your next meeting, office get together or special event.
  • Private party facilities
    Impress clients or reward employees. Commemorate anniversaries, birthdays, holidays or enjoy a private dinner party with friends. If you’re looking for an exceptional dining experience with a scratch-made menu, hand-cut steaks, seafood, seasonal cocktails and select wines, bring your celebration to Firebirds.
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