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Firebirds Wood Fired Grill - Richmond - Short Pump, Henrico, VA

Firebirds Wood Fired Grill - Richmond - Short Pump

4.3
4.3
2241 Reviews
$30 and under
Steakhouse

Make a booking

2 people
19:00
Booked 29 times today
Experiences are available.
  • Good for groups
  • Good for special occasions
  • Good for business meals
Firebirds Wood Fired Grill is an American Restaurant and Steakhouse serving authentic wood-fired steaks, seafood, specialty cocktails and select wines. Join us for Happy Hour at the FIREBAR® or on the patio for drink specials and bar bites. We offer top-notch service and upscale dining at a modest price. Reserve Your Table with us today.

Order delivery or takeout

Additional information

  • Dining style
    Casual Elegant
  • Price
    $30 and under
  • Cuisines
    Steakhouse, American, Seafood
  • Hours of Operation
    Mon, Tue, Thu, Sun 11:00–22:00 Fri, Sat 11:00–23:00
  • Phone number
    (804) 364-9744
  • Website
    https://firebirdsrestaurants.com/richmond-short-pump
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    Our delicious catering options are ideal for any size group and where everyone can find something they love. Give us a try today for your next meeting, office get together or special event.
  • Location
    11800 W Broad St, Henrico, VA 23233
  • Area
    Richmond
  • Cross Street
    Short Pump Town Center across from Dick's Sporting Goods
  • Parking details
    Private Lot
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Indoor Fireplace, Non-Smoking, Patio/Outdoor Dining, Weekend Brunch, Wheelchair Access, Wine

Featured in

Experiences

  • Weekend Brunch

    4 Nov 2023 - 5 Jan 2025
    Available on Saturdays and Sundays beginning at 11 AM, Firebirds' brunch-inspired menu features $7 Mimosas and Bloody Mary’s, and a variety of specially crafted cocktails from its award-winning FIREBAR®.
    Weekend Brunch photo

Menu

View menu on restaurant's website

What 2,241 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on recent ratings
  • 4.3Food
  • 4.4Service
  • 4.4Ambience
  • 4.1Value

Noise • Moderate

Loved For

  • Richmond

    Child-friendly

  • Richmond

    Good for groups

  • Richmond

    Steakhouse

  • Richmond

    Most Booked

Review summary

AI-generated from verified diner reviews
Firebirds Wood Fired Grill in Richmond - Short Pump offers a delightful dining experience with "great food and selections" and an atmosphere that guests love. The steaks are particularly praised, especially the "tomahawk porkchops," and the service is frequently highlighted as "excellent." While some have noted occasional issues with gnats and temperature control, the management is attentive and quick to address concerns. Overall, Firebirds provides a robust menu with a variety of options that make it a favorite for both locals and visitors.

2,241 Reviews

  1. Becky

    Richmond

    1 review

    1.0

    1 review

    Dined 1 day ago

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 4
    We are Firebird regular customers. Tonight’s experience was terrible. Meal had to be sent back. Service was totally unacceptable and lacking in any attentiveness. Very disappointed

    Is this helpful?

  2. Jennifer

    Pittsburgh

    3 reviews

    4.0

    3 reviews

    Dined 3 days ago

    1. Overall 4
    2. Food 5
    3. Service 1
    4. Ambience 5
    Food was amazing but the servers seemed either overwhelmed or too busy with other tables. We went a long time with out drinks and things we had asked for.

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  3. Vanessa

    Richmond

    1 review

    5.0

    1 review

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Server was exceptional, good perfect, wonderful holiday time with our grandchildren.

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  4. Robin

    Richmond

    3 reviews

    5.0

    3 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Firebirds in Short Pump, Va has become our 'go-to' friend place to meet. We always have great food, service and truly enjoy ourselves. Great place to be anytime of the day!! Totally worth that special night out!

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  5. Cheryl

    Richmond

    1 review

    4.0

    1 review

    Dined 4 days ago

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great experience. Gave a four in one category and five in all other categories. The four was because the poinsettia at our table attracted gnats. Otherwise a great experience, friendly weight staff.

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  6. Janet

    VIP

    Richmond

    16 reviews

    4.0

    16 reviews

    Dined 4 days ago

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 5
    Overall the food was declious, the waiter was great but what I have a problem with in the young people that give u tables. They seem to sit their friends before other customers. It was notice by me and others. Also ask your managers to dress appropriately instead of with clothes that evidently stayed in the dryer over night. Appearances means a lot.

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  7. TYLER

    Richmond

    1 review

    3.0

    1 review

    Dined 4 days ago

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 4
    My fiance’ and I booked a reservation for two for 8:15pm at this location. We arrived around 8:05 and were promptly seated. Our server, Carlos, was terribly slow and unprofessional. After we were seated, he didn’t take our drink order until 10 minutes later. In the middle of taking our drink order he told us to “wait one second” and proceeds to walk off and pick up a completed check from another table and did not return until minutes later. We trying to order two glasses of water…nothing complex. During the course of our meal, he checked on our table one time and never refilled our water cups. While he was not attending to our table he could be seen goofing off in the kitchen with the cooks. The table next to us had a different server, was seated after us and had significantly faster service. Luckily, at the end of our the meal the manager, Cam, came by and asked how everything was. After explaining our dissatisfaction, he refunded $30 off our bill. Overall this was one of our worst experiences at Firebirds but does not reflect the restaurant as a whole. I highly recommend anybody dining at this restaurant avoid the waiter Carlos

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  8. Kevin

    Richmond

    4 reviews

    5.0

    4 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Seated right on time fit our reservation. Food was excellent. The only knock is service was a tad slow, but it was a Friday night and every table was occupied. Will definitely go back!

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  9. Kate

    Washington DC

    8 reviews

    5.0

    8 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We always enjoy our lunches at Firebirds. It was very crowded yesterday for the holidays but we still had excellent service and the food is always terrific!

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  10. Lauren

    Washington DC

    1 review

    2.0

    1 review

    Dined on 15 December 2024

    1. Overall 2
    2. Food 5
    3. Service 2
    4. Ambience 3
    We had a reservation did not get seated until 40 minutes after the reservation. The waiter did not bring drinks until 20 minutes after sitting at the table. And forgot to bring water and and mugs for a drinks. Drinking out of a can when spending that much money is crazy. The mug came another 15 minutes later. The food was great, but the service and wait time for a reservation was not okay. We missed out on the other things we had planned for the night due to the wait time etc.
    Firebirds Wood Fired Grill - Richmond - Short PumpResponded 6 days ago
    Thank you so much for sharing your review. We are so sorry to hear about this experience, and we’d love the opportunity to make things right. Will you please message us with your email address so we can follow up further? Thank you.

    Is this helpful?

FAQs

Firebirds Wood Fired Grill - Richmond - Short Pump does offer delivery in partnership with Postmates and Uber Eats.

Firebirds Wood Fired Grill - Richmond - Short Pump is rated 4.3 stars by 2241 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
19:00
Booked 29 times today
Experiences are available.

Order delivery or takeout

Google Map for Firebirds Wood Fired Grill - Richmond - Short Pump

11800 W Broad St, Henrico, VA 23233

Additional information

  • Cross Street
    Short Pump Town Center across from Dick's Sporting Goods
  • Area
    Richmond
  • Hours of Operation
    Mon, Tue, Thu, Sun 11:00–22:00 Fri, Sat 11:00–23:00
  • Price
    $30 and under
  • Cuisines
    Steakhouse, American, Seafood
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Private Lot
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Indoor Fireplace, Non-Smoking, Patio/Outdoor Dining, Weekend Brunch, Wheelchair Access, Wine
  • Website
    https://firebirdsrestaurants.com/richmond-short-pump
  • Phone number
    (804) 364-9744
  • Catering
    Our delicious catering options are ideal for any size group and where everyone can find something they love. Give us a try today for your next meeting, office get together or special event.

Featured in

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