Firebirds Wood Fired Grill - St. Charles

Review summary

1. M

   Mary

   Southwest Florida

   8 reviews

   5.0

   8 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband and I went to Firebirds with two other couples. All of our meals were right on point and our waiter was outstanding. A very enjoyable experience. We will definitely be back!
   

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2. A

   Alexander

   St. Louis

   1 review

   2.0

   1 review

   Dined today

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Prime rib was dry and wife’s steak was over cooked. Ordered Med rare and got med well to well done. Serve was slow at times takes 15-20 minutes to get the check.
   

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3. C

   Christine

   St. Louis

   25 reviews

   4.0

   25 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Service seemed to be a bit show this evening. But our dinner was quite delightfully
   

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4. R

   Renee

   St. Louis

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was excellent, as was the food! The trio offer was wonderful for the price.
   

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5. J

   Jeff

   St. Louis

   1 review

   4.0

   1 review

   Dined on 16 November 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Took a long time to get drinks, food and desserts.
   

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6. L

   LaTonya

   St. Louis

   1 review

   5.0

   1 review

   Dined on 12 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and attentive. The BLT salad was not heavy , yet filling. Let's talk about the Bread Pudding, Yum!
   

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7. K

   Kathy

   St. Louis

   3 reviews

   5.0

   3 reviews

   Dined on 12 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wait for reservation was not extremely long, service at bar very slow. Service in restaurant was very good. Food excellent
   

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8. j

   jim

   St. Louis

   2 reviews

   1.0

   2 reviews

   Dined on 12 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   I had reservations for two at seven PM. I arrived at six-fifty. The place was overly crowded, and I was told I would have to wait. I said we would go to the bar for a drink. We waited over 22 minutes to place a drink order. While at the bar, my partner and I saw a high-top table near where we asked to sit. The chair I sat in was covered in some sticky residue and transferred to the seat of my pants and hands. Our dinner, two filets, were ordered ‘medium’ what we received was two well done and tasteless. The server offered to bring two new filets, but we did not have time to wait. It was 9:35 at this point. We were both disappointed in service and meal.
   

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9. G

   Gerald

   St. Louis

   1 review

   4.0

   1 review

   Dined on 12 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   It was Veterans Day, so the place was packed… Servers were running around like crazy but doing a great job of making sure everybody was taken care of. I really enjoyed our time there this might, and Kaitlin was a great server
   

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10. J

    John

    St. Louis

    2 reviews

    5.0

    2 reviews

    Dined on 11 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We thoroughly enjoyed our meal and send our thanks to you and your staff. Even though you were seemingly overwhelmed your staff did an awesome job ensuring your customers a nice experience. Our young server was timely and very service oriented and we appreciate her and her efforts. We look forward to our next visit to your establishment, thank you. John and Linda Davis
    

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