FireFin Grill

Review summary

1. R

   Randy

   West Palm Beach

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Service was poor food quality wasn’t the right food way overpriced. Do not eat there.
   

   FireFin GrillResponded 1 day ago

   We’re sorry to hear you had a negative experience. We take every review seriously. We greatly apologize that your expectations weren’t met and we’re aiming to make improvements to ensure this doesn’t happen again.
   

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2. D

   Dr. Julia

   West Palm Beach

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 4
   3. Service 4
   4. Ambience 3

   We arrived at 4 pm for Christmas dinner. We were given a selective 3 course menu. 20 minutes after ordering we are told that one out of the 2 appetitizer on the menu were no longer available “86”. Unfortunately we had order this item of stuffed mushrooms. It took exactly 1 hr to receive our first course of salad and soup from the time we ordered. When our entrees were finally delivered 2 of the 3 entrees were delivered. The last entree made it to the table 15 minutes later. We finally completed our dinner after 3 hrs.
   

   FireFin GrillResponded 1 day ago

   We’re sorry to hear you had a negative experience. We take every review seriously. We greatly apologize that your expectations weren’t met and we’re aiming to make improvements to ensure this doesn’t happen again.
   

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3. k

   kim

   VIP

   New York City

   50 reviews

   3.0

   50 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 2

   Our service was friendly, helpful and polite. The food was good. The live music was talented but waaaaay tooo loud. We could barely hear our conversation.
   

   FireFin GrillResponded 4 days ago

   Hey Kim, Thanks so much for your review! We are looking forward to make your next visit even more enjoyable.
   

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4. J

   John

   VIP

   Memphis

   8 reviews

   2.0

   8 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 1

   Food is overpriced and not very good. There was music that was way too loud. The server was very good.
   

   FireFin GrillResponded 4 days ago

   Hey John, Thanks so much for your review! Our team is constantly learning from people's feedback, and your feedback has made us reflect upon what could be improved at our end. We are surely looking forward to have you at firefin again, to make your next experience up to your expectations. Hoping to see you soon!
   

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5. G

   Gabe

   Denver

   1 review

   4.0

   1 review

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Cool place, good food, great service, right on the water.
   

   FireFin GrillResponded 4 days ago

   Hey Gabe, Thanks so much for your review! We love hearing about our customers’ positive experiences, and we can’t wait to have you back.
   

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6. J

   John

   VIP

   New Jersey

   80 reviews

   3.0

   80 reviews

   Dined on 19 December 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Beautiful water front restaurant, a slow night and it seemed a little off. I’ll try again
   

   FireFin GrillResponded 1 day ago

   Thanks so much for your review! We love hearing about our customers’ positive experiences, and we can’t wait to have you back.
   

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7. G

   Gus

   Greater Boston

   4 reviews

   4.0

   4 reviews

   Dined on 14 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Three guest all three happy campers! Sushi was excellent as was the fish and chips. Ben our server was excellent as well
   

   FireFin GrillResponded on 16 December 2024

   Thanks so much for your review! We love hearing about our customers’ positive experiences, and we can’t wait to have you back.
   

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8. M

   Melinda

   VIP

   West Palm Beach

   65 reviews

   5.0

   65 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful! Festive setting for the holidays, fabulous service and delicious dinner. We began with prosciutto flatbread and fresh hamachi and moved on to frutti di mari and delightful lemon garlic shrimp. Turkish coffee after dinner provided the finishing touch for a lovely evening. Thank you to all who made our experience worthwhile.
   

   FireFin GrillResponded on 16 December 2024

   Hey Melinda, Thanks so much for your review! We love hearing about our customers’ positive experiences, and we can’t wait to have you back.
   

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9. R

   Ronald

   New Orleans

   2 reviews

   5.0

   2 reviews

   Dined on 12 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Very enjoyable, excellent food, great value. Nice place for a nice dinner. Great view as well
   

   FireFin GrillResponded on 16 December 2024

   Thanks so much for your review! We love hearing about our customers’ positive experiences, and we can’t wait to have you back.
   

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10. D

    Debra

    Southwest Florida

    9 reviews

    5.0

    9 reviews

    Dined on 10 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We sat outside with yachts as our view! Sophia our server did a wonderful job making sure everything was just right! The food was delicious too!!!
    

    FireFin GrillResponded on 16 December 2024

    Thanks so much for your review! We love hearing about our customers’ positive experiences, and we can’t wait to have you back.
    

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